Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Exterior
Exterior
Exterior
Suite, 1 Bedroom
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Pool
  • Parking available

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    ‪3 min walk‬
  • AT&T Field
    ‪5 min walk‬
  • Tivoli Theatre
    ‪5 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Hotel with a 24-hour fitness center, a short walk to Tennessee Aquarium
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Tennessee Aquarium. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Rodizio Grill, a steakhouse that serves Brazilian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from Tennessee Aquarium and a 3-minute drive from Chattanooga Choo Choo
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16.38 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1001 reviews" "
Rating 8 - Good. 205 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Astrid

Liked: Cleanliness, staff & service, room comfort
Chattanooga
We have had a good time
Stayed 6 nights in Oct 2024

8/10 Good

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Valet parking is used very loosely.
Stayed 2 nights in Oct 2024

4/10 Poor

Christin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king bed and they changed our room to two queen beds so we had to sleep separately in order to be comfortable. They didn’t tell us about the change and when we showed up they said all of their king beds are taken. Why was I able to book this then? It was obviously given away to a more important guest. Will not stay here again, the staff just sat around the lobby on their phone. The only good customer service given was from the valet gentlemen.
Stayed 2 nights in Oct 2024

6/10 Okay

Jay

Disliked: Staff & service
Room was spacious
Stayed 1 night in Oct 2024

4/10 Poor

RENEE, KNOXVILLE

Liked: Cleanliness, property conditions & facilities
When i got here, the confirmed my reservation. But that added a $75 charge to my card, in case i had "incidentals". I would not have stayed here if i had known that. Really put a damper on things. I will be more careful next time
Stayed 1 night in Oct 2024

4/10 Poor

Mildred

Liked: Cleanliness, property conditions & facilities
I did not like the problems with checking in. My husband and I lost time waiting for our room when we had planned only one day to visit attractions nearby.
Stayed 1 night in Oct 2024

2/10 Terrible

Mitchel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Not alerted about Forceded Valet. Room switch, we were supposed to have a large suite and received a small room. Then we were informed no other rooms available. Not choosing this hotel ever again.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the parking and our carpet was dirty. My granddaughters feet were black from walking in the carpet barefoot. It was extremely noisy. The people next to us got into a scream, cussing fight at 1:30am waking up my 1 year old granddaughter. Some of the staff were great. One in particular staff member was loud and very unprofessional.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and professional. Answered questions with a smile and great attitude. Close to everything in the area. Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James Robert, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Stayed 1 night in Aug 2024

4/10 Poor

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was clean , parking was terrible, valet took over 45minutes, the breakfast we paid extra for was cold and tasted like it was cooked the day before , coffee was cold. the fruit on the bar was dried up and had no taste..I wish I had taken a photo but did not think about it.. we had to ask for hot coffee, it was awful!!!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed with the valet parking. We had to unload and reload all our luggage. What did we pay 25.00 a night for a service that was not provided
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Excellent guest service. Everyone at the front desk at the three different shifts I encountered was so friendly. Truly made me feel feel like family.
Stayed 1 night in Sep 2024

10/10 Excellent

MAYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Great front desk team!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Business stay - great location ofr center of town Business Also close to restaurants and other entertainment Staff was very friendly and accomodating
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Parking could be better
It was a great trip and the hotel was very conveniently located near so much. I had two issues, 1) the door was super heavy- which made it loud when it closed (not good with a 4 year old. 2) there was really no parking. The valet people were no where to be found. The street parking was fine except the birds REALY liked my car. I would suggest parking in the lot across the street. I wish I had known that in advance. The staff was AMAZING. So friendly and helpful.
Stayed 1 night in Aug 2024