Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Exterior
Suite, 1 Bedroom
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Pool
  • Parking available

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    3 min walk
  • AT&T Field
    5 min walk
  • Tivoli Theatre
    5 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    23 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Hotel with a 24-hour fitness center, a short walk to Tennessee Aquarium
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Tennessee Aquarium. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Rodizio Grill, a steakhouse that serves Brazilian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Tennessee Aquarium and Chattanooga Convention Center
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16.38 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour fitness centre
  • Golf
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Stayed 1 night in Aug 2024

4/10 Poor

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was clean , parking was terrible, valet took over 45minutes, the breakfast we paid extra for was cold and tasted like it was cooked the day before , coffee was cold. the fruit on the bar was dried up and had no taste..I wish I had taken a photo but did not think about it.. we had to ask for hot coffee, it was awful!!!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed with the valet parking. We had to unload and reload all our luggage. What did we pay 25.00 a night for a service that was not provided
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Excellent guest service. Everyone at the front desk at the three different shifts I encountered was so friendly. Truly made me feel feel like family.
Stayed 1 night in Sep 2024

10/10 Excellent

MAYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Great front desk team!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Business stay - great location ofr center of town Business Also close to restaurants and other entertainment Staff was very friendly and accomodating
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Parking could be better
It was a great trip and the hotel was very conveniently located near so much. I had two issues, 1) the door was super heavy- which made it loud when it closed (not good with a 4 year old. 2) there was really no parking. The valet people were no where to be found. The street parking was fine except the birds REALY liked my car. I would suggest parking in the lot across the street. I wish I had known that in advance. The staff was AMAZING. So friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room that was comfortable and quiet. Conveniently located in downtown Chatt.
Stayed 3 nights in Sep 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and staff who s very good. Parking was not easy, but I think this was just an off day
Stayed 1 night in Sep 2024

10/10 Excellent

Candice, Fountain

Business traveller
Liked: Cleanliness, property conditions & facilities
Nothing to add! I liked it. Nothing I didn’t like
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware of room changes
We arrived at the hotel about 6pm and were told that the accessible room with the roll in shower we reserved was given away. I was told that they had another accessible room but it had a tub/shower combination. Since I had already unloaded my handicap mother and suitcases and gave our car to the valet, I agreed. When we arrived at the room, it was clearly not accessible so called down to the desk and was offered a King room with a couch bed. As soon as I said that we needed to talk about it, the room I had reserved was suddenly available. We were there 2 nights and the only friendly employees were the valets. They also charge $14.99 for the same buffet breakfast that I had free at the other hotels on our trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Stayed 1 night in Aug 2024

6/10 Okay

Wendell

Liked: Property conditions & facilities
Disliked: Staff & service
No water available for purchase. Vending machines for water/dink not working
Stayed 2 nights in Sep 2024

4/10 Poor

Wendell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and valet not friendly or welcoming. Could not even suggest a place to eat dinner
Stayed 2 nights in Sep 2024

8/10 Good

Shakeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ebenezer

Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in May 2024

10/10 Excellent

Velinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in I was charged twice for my stay. Deposit and all. When we noticed it we went back to the front desk and was told there wasn’t anything they could do about it and it would take 3-5 business days for it to come back. The manager said she released the funds but still nothing. That’s just a lot of money to “accidentally” take twice. When we came back up to the front desk the second time a different guy told us they have been double charging people a lot lately and that’s just what he is supposed to tell people that it’ll take 5 business days. Also.. parking is terrible. You have to use their $23 a day parking for valet or use public parking
Stayed 1 night in Sep 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024