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Résidence- Aiga resort thermal & spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Résidence- Aiga resort thermal & spa

Interior
Apartment, 1 Bedroom | Living area
Studio | Balcony
Exterior
Studio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Laundry
  • Kitchen

Explore the area

Map
9A Avenue du Général de Gaulle, Chatel-Guyon, 63140
  • Parc Thermal
    3 min walk
  • Hôtel les Chenes
    2 min walk
  • Pontmort Station
    17 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    28 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area

Superior Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Room

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The price is €107
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Résidence- Aiga resort thermal & spa

Art Deco aparthotel with a full-service spa and a coffee shop
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Résidence- Aiga resort thermal & spa offers 90 accommodations with bathrobes and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Chatel-Guyon aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Résidence- Aiga resort thermal & spa, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2020, this upscale aparthotel has 90 apartments on 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Enjoy a bite to eat at Aiga Restaurant, a theme restaurant that serves French cuisine
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with mud baths, facials, or body scrubs at the spa
  • Amenities include a gift shop, laundry facilities, and a multilingual staff
  • Steps from Auvergne Volcanoes Regional Nature Park and 3 minutes by foot from Parc Thermal
Résidence- Aiga resort thermal & spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Résidence- Aiga resort thermal & spa. For a fee, parking is available.

This 4-star Chatel-Guyon aparthotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Aiga Restaurant - This theme restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Pool/Spa

  • Hot tub
  • Steam room
  • Full-service spa
  • Massages
  • Hydrotherapy
  • Facials
  • Body wraps
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Uncovered self parking on site (EUR 7.50 per day)
  • Wheelchair-accessible parking available

Restaurants on site

  • Aiga Restaurant

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 15 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Dressing gowns
  • Towels provided
  • Hairdryer
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Near coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Gift shop/newsstand
  • Front desk (limited hours)
  • Banquet hall

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • Hiking/biking trails nearby
  • Zip-lining nearby
  • Kayaking nearby
  • Fishing nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 90 rooms
  • 5 floors
  • Built in 2020
  • Art Deco architecture
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 8 2024 to March 7 2025 (dates subject to change).
The property is closed between December 10 and March 28.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Uncovered self parking fee: EUR 7.50 per day
  • Housekeeping fee: EUR 15 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Aïga Resort Thermal
Aiga Thermal & Chatel Guyon
Résidence- Aiga resort thermal & spa Aparthotel
Résidence- Aiga resort thermal & spa Chatel-Guyon
Résidence- Aiga resort thermal & spa Aparthotel Chatel-Guyon

Résidence- Aiga resort thermal & spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 47 reviews" "
Rating 8 - Good. 13 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jonathon

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place. The apartment was clean and airy with a balcony to enjoy having a meal,glass of wine or coffee. Everything you need in the kitchenette apart from a frying pan and or a saucepan(just a huge cooking pot). Only down side is there isn't any Aircon in the room so it's very hard to sleep in the night- the mobile fan just moves the warm air around. Spa is wonderful!!! Our favourite place across our trip in Spain and France. Would visit again.
Stayed 1 night in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort
Great value spa hotel with good tourism nearby
Very nice, modern spa hotel with good sized rooms that are well equipped like a mini apartment, with kettle, coffee maker, toaster, fridge, dishwasher. It is reasonably priced for what you get and being a resident gives a discount for using the thermal spa facilities. I particularly enjoyed the hammam.
Stayed 4 nights in Oct 2023

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

GM

Liked: Cleanliness, amenities, room comfort
Très bien ! Et un spa magnifique. On a bien profité. Également un marché le dimanche matin avec produits locaux
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Estelle

Travelled with family
Liked: Cleanliness, room comfort
Un très bel hotel
L'hôtel est très beau, de grand standing. L'appartement est spacieux et bien équipé : vaisselle, machine à café, grille pain, micro onde et grand réfrigérateur. Les literies sont de qualité. Par contre il n'y a pas de climatisation, un bon ventilateur mais c'est trop juste pour tout l'appartement.
Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francoise

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Matthieu

Business traveller
Un standard extrêmement difficile à joindre !
J'ai réservé 2 nuits dans cet hôtel, mais je n'ai jamais pu y passer une seule nuit ! À mon arrivée à 23h, personne n'était là pour m'accueillir. La standardiste ne m'a pas informé de la nécessité de prévenir en cas d'arrivée tardive, bien que cela soit indiqué dans les conditions de réservation. Il est en effet exigé de prévenir la réception avant 19h pour les arrivées tardives. Cependant, malgré mes appels le lendemain, personne n'a répondu pour prendre en compte ma demande !
Stayed 2 nights in Apr 2024

10/10 Excellent

Mélanie

Stayed 1 night in Oct 2023

6/10 Okay

Frédéric

Stayed 1 night in Aug 2023

8/10 Good

ahmed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, room comfort
Un beau cadre
Je ne sais si c'est un hôtel ou une résidence de location d'appartements meublés. L'appartement que nous avons loué est grand, confortable, propre, avec 2 grands balcons équipés de table et chaises (et une belle vue sur la ville et la campagne alentour). Il y a aussi une cuisine équipée mais il n'y a pas de ménage quotidien comme dans un hôtel. Il faut nettoyer la cuisine et vider sa poubelle pour éviter une facturation supplémentaire, comme dans un meublé. Un dépôt de garantie de 250€ est d'ailleurs demandé à l'arrivée. La salle de bain n'est pas adaptée à une personne ayant des problèmes de mobilité. La baignoire n'est pas antidérapante et il n'y a aucune barre de maintien. L'établissement propose, entre autres, des cures prévention santé en rhumatologie; j'espère que le logement proposé à ces curistes est mieux adapté. A noter qu'il n'y a pas de coffre-fort dans l'appartement et qu'il y a un grand parking extérieur (avec bornes de charge électrique) payant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mélanie

Stayed 1 night in Jul 2023

6/10 Okay

Francoise

Liked: Cleanliness, room comfort
Hôtel confortable et agréable
Arrivée vers 18h nous avons pris le supplément spa à 29e par personne sachant qu'il fermait à 20h, confirmé avec l hotesse. A 19h l ensemble des jets se sont arrêté car quelqu'un a décidé de changer les filtres et ce n est jamais reparti....la personne qui surveillait le spa était tres embêtée. Un geste commercial aurait été bienvenu. Au petit déjeuner, j ai gentiment signalé à la serveuse que le beurre salé etait périmé. Quand elle en a ramené elle m a dit "il n y a que celui qui fait rien qui ne se trompe pas". Lors de notre arrivée, c était un peu panique à bord, car nous benificiions d une nuit gratuite ( nuit Rewards) et personne ne savait quoi faire. A part cela, l hôtel est confortable, agréable, tres bien situé. Le spa est propre, grand, bien organisé. Nous sommes prêts à revenir en espérant trouver un personnel plus compétent et plus professionnel.
Stayed 1 night in Jul 2023

2/10 Terrible

Ellen

Stayed 1 night in Jul 2023

10/10 Excellent

Christelle

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tout fut impeccable
Stayed 1 night in Aug 2022

6/10 Okay

Armand

Liked: Cleanliness
Disliked: Room comfort
Confort moyen
Attention tous les services sont en plus même l accès à la piscine les chambres ne sont pas climatisées et il y fait très chaud! Notre chambre se situait près de l extraction des piscines donc assez bruyant la nuit car nous étions obliger de dormir fenêtre ouverte Marges cela le personnel est très sympathique et agréable et l hôtel est très joli
Stayed 2 nights in Aug 2022

10/10 Excellent

Mireille

Liked: Cleanliness, room comfort
Très bon séjour personnelles très sympathiques
Stayed 1 night in Aug 2022

6/10 Okay

Pierre

Business traveller
Stayed 1 night in Aug 2022