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WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

3.0 star property

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Photo gallery for WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Property amenity
Interior
Exterior
Lobby
Suite, 2 Bedrooms, Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1525 W Arrowood Rd, Charlotte, NC, 28217
  • Charlotte Douglas Airport Overlook
  • Carowinds Theme Park
    ‪10 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 2 Bedrooms, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible (Hearing)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 2 Bedrooms, Accessible (Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Accessible (Hearing)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 3 Bedrooms, Accessible (Hearing)

  • Sleeps 4
  • 3 Queen Beds

View all photos for Suite, 3 Bedrooms, Accessible (Hearing, Roll-In Shower)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 3 Bedrooms, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 3 Queen Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 3 Bedrooms

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Balcony (Hearing)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Bathtub (Hearing, Tub w/Seat)

Premium bedding, pillow-top beds, free WiFi, bed sheets

Suite, 1 Bedroom, Mobility Accessible, Bathtub (Hearing, Tub w/Seat)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1001)
The price is €103
for 1 room
includes taxes & fees
7 May - 8 May
Sonesta ES Suites Charlotte Arrowood

About this property

WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Hotel with free parking, in the vicinity of Carowinds Theme Park
Along with a fitness center, this smoke-free hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
WaterWalk Extended Stay by Wyndham Charlotte - Arrowood offers 75 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Charlotte hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at WaterWalk Extended Stay by Wyndham Charlotte - Arrowood. During your stay, you'll be close to Carowinds Theme Park. Features include free WiFi in public areas and free self parking, plus a gym. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Amenities include a computer, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 10 minutes by car from Carowinds Theme Park and 11 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
As a guest of WaterWalk Extended Stay by Wyndham Charlotte - Arrowood, you'll find a fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. WaterWalk Extended Stay by Wyndham Charlotte - Arrowood also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WaterWalk Charlotte
WaterWalk Charlotte Arrowood
WaterWalk Extended Stay by Wyndham Charlotte Arrowood
WaterWalk Extended Stay by Wyndham Charlotte - Arrowood Hotel

WaterWalk Extended Stay by Wyndham Charlotte - Arrowood Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 481 reviews
Rating 8 - Good. 66 out of 481 reviews
Rating 6 - Okay. 52 out of 481 reviews
Rating 4 - Poor. 47 out of 481 reviews
Rating 2 - Terrible. 61 out of 481 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin Fin is a GREAT location in Waikiki!
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Hotel called me the day of arrival and stated the room I had booked a month ago, was not available. Room given was dirty. Other option had “smoky smell” from self cleaning oven malfunctioning earlier in the day. There were Ashes on top of the fridge and empty juice container… Stains all over the couches & kitchen chairs. Had barely any kitchen utensils, when was listed as “fully furnished”. Fridge was dirty with food left inside. Noise/running/yelling all hours of the night. Shampoo /conditioner / body wash dispensers all empty in showers. Coffee pot in lobby didn't work and the worker didn't get response as to where the key was. No extra garbage bags, towels, laundry soap available due to “new owners taking over and not ordering supplies” . Gym was not sanitary (toilet overflowing) and outside fire pit broken. Not as nice as pictures at all
Stayed 3 nights in Jan 2025

2/10 Terrible

Teresa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on the bottom level, person on the second floor was banging all night long, smell of pot all night!! Staff at the desk not helpful! Never coming back.
Stayed 1 night in Jan 2025

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service

Rude

Use to have great staff before Wydham took over and they replaced almost all the employees. Courtyard is nice firepit does not work hasn’t in months . Terricka the new assistant manager is rude and just a nasty person all around. The best thing about waterwalk is Joy and Zayda at front desk two of the best people we’ve ever met .
Stayed 1 night in Jan 2025

10/10 Excellent

Justis

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and convenient
Stayed 2 nights in Sep 2024

8/10 Good

Migual

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yvonne

Travelled with family
Disliked: Cleanliness, room comfort

Should have picked a different place.

My daughter, grandson and I stayed one night while in Charlotte. I was not aware just how many people were using the hotel like an apartment or how inappropriate it was for our situation. The people hanging around the property made us uncomfortable, the room was not cleaned well. We would not recommend or return again.
Stayed 1 night in Jan 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

They canceled my room that I had PAID for since April 2024 on the arrival date after checkin time and I was stranded in Charlotte. Hotels.com stated that it was an unforeseen site emergency and acted as if relocating me was a courtesy. Contacted Hotel directly they just kept repeating “contact Hotels.com. Rep was unprofessional and rude directly at hotel. Trip was for the Dallas Cowboy’s game.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daisy

Stayed 2 nights in Nov 2024

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness

Great potential, do better

Pros-room was very clean and actually very nice Cons-got a message the night before asking if I wanted to do a pre check-in. I did it. Filled everything out, provided picture of license, and provided credit card number for incidentals. I got to check-in and had to give them everything all over again. Sooo that was pointless doing it ahead. -Cable box in one bedroom didn’t work. No volume in the other bedroom -Neither bathroom had any soap in the dispensers. One had shampoo. -Couldn’t get the room to warm up. It was 63 degrees so we tried to turn the heat up. Nothin. Woke up and it was 61. It’s winter We didn’t address anything because we were so tired and it was just for the night. We did get out of there very early and won’t stay there again. As I said though, the room was nice and clean and the place has great potential
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put us in a room with a messy bed, tv on, people’s stuff in the closet, & food on the counters. The next room we were put in smelled awful & we had to buy Febreze, the trash was completely full & we had to bring it to the front desk, the soap in both bathrooms had men’s pubic hair on them, & the sink wouldn’t drain. We asked for new soap & the front desk didn’t know where to find any & didn’t attempt to find it. Every night around 10, a loud white noise hummed & a clicking sound came from the walls every 10-15 minutes for 30 minutes. Every day we got back to the hotel room from going out, the temp was bumped up to 90 when we had it set on 70. Then we got charged twice. We booked with card 1 through Expedia and the property texted us for express check-in, at which time we used card 2. When we checked in, we told them we wanted to use card 2. Up to this point, we had let everything go. However, they told us they would not refund us for the amount that was charged twice unless we checked out early. We called Wyndham corporate who said they weren’t responsible. We contacted Expedia, who contacted the front desk. The front desk told Expedia we were lying about the room issues & cleanliness & that’s why they wouldn’t refund us. Finally, the Expedia rep got them to fix it and the property told us we would get a refund, but we still haven’t seen one. The cherry on top was that they disconnected our key cards two hours before checkout.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kelvin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Highly disappointed

Waa highly disappointed too much to explain. I would like my money back
Stayed 2 nights in Dec 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I first arrived i check-in got up to my room and it was dirty, beds was not made no towels or nothing. Went back downstairs to let them know they ask if I can give them a sometime to clean the room up. After returning 3 hours later. The room was cleaned but still not pillows or blankets had to go back downstairs to let them know they provide pillows but then said they are out of blankets.. how are you out of blankets? Why don't you have enough to make sure every room has them? The next day went back downstairs to let them know we still don't have any blankets they told us that they was going to have someone bring them up after an hour later we had to mentioned it again and was told the same thing that they should be coming up soon. After a few hours went back downstairs to notify them again and was told they didn't have any. Staff is rude except for one young lady who did her best to help us when we checked-in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Amari

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a normal hotel room, we got a suite with two bedrooms, two bathrooms and a full kitchen. Love this place.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Corinthian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional and very disrespectful to visitors time.
Stayed 2 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Staff and room were nice just not cleaned properly

Staff was very friendly and helpful! Room wasn’t properly cleaned. The bar of soap was already opened and in the shower (that obviously hadn’t been cleaned). The head board had something smudge on it. Makes ya wonder what else wasn’t properly cleaned that you couldn’t see…
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Staff & service, room comfort

Avoid If Possible

Upon arrival, I was told "someone stated over", so we couldn't have the 3-bedroom suite I reserved weeks ago. We were given a 2-bedroom suite instead. There was no toilet paper or a blowdryer, all basic amenities in any hotel. The beds were small, as we expected queen-sized beds. The fact that this "hotel" acts as an apartment building is also a negative. Sketchy tenants and marijuana reeking in the larking lot is not ok.
Stayed 2 nights in Dec 2024

6/10 Okay

Paris

Travelled with family
Stayed 5 nights in Nov 2024

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service

Bad experience

The room head fixtures ripped off the wall. There was a hole punched through the bathroom door the entire room to include the hallway smelled like marijuana to the point that I could taste it every night. It was a bad experience.
Stayed 3 nights in Nov 2024