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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Reception
Microwave, coffee/tea maker, cookware/dishes/utensils
Lobby lounge
Outdoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
12030 Copper Way, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪9 min drive‬
  • SouthPark Mall
    ‪13 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (699)
The price is €112
for 1 room
includes taxes & fees
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About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and area shuttle service
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Charlotte Ballantyne, NC. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from The Amp Ballantyne and 13 minutes from SouthPark Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 3 miles

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM
  • Manager's reception (select days)
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 798 reviews
Rating 8 - Good. 140 out of 798 reviews
Rating 6 - Okay. 38 out of 798 reviews
Rating 4 - Poor. 25 out of 798 reviews
Rating 2 - Terrible. 31 out of 798 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Miya

Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near main roads and restaurants. Easy parking. Everyone was friendly. Clean rooms with kitchenettes, good for families or extended stays. Will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Kenesha

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 6 nights in Nov 2024

4/10 Poor

Harold

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

carlton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Artrilus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and the property was very clean. Room is very nice. Nice area with dining within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a home away from home. My only two complaints are that the couch in the room was stained and the breakfast was underwhelming. Those are not deal breakers so it would not deter me from staying again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
NEVER STAY AT THIS HOMEWOOD SUITES PROPERTY
Never stay at this Homewood suites property in Ballantyne. We make an annual trip to Charlotte every year to visit friends and usually stay here. This time, two days after we checked out, our account was hit with a $500 charge for a broken television that was in full working order and in one piece when we left the room. We received nothing but static from the front desk and the manager and no proof of the television that was actually broken. Clearly a lot can happen in two days after you check out of a room and at this property, YOU PAY FOR STUFF THAT BREAKS WHEN YOU’RE LONG GONE! If you decide to take the risk and stay at this property, I recommend photographing and recording video of everything in the room as you leave with a member of hotel management on camera and supervising the exercise. You are at risk of giant charges placed on your credit card with no proof and no recourse. We’ve disputed the charges with Hilton Honors and with my credit card company, but I don’t expect to get satisfaction from this terrible hotel property. The property has gone downhill since we first stayed here when it first opened and is a bit shabby. We overlooked this because it’s generally been clean and we don’t spend much time at the hotel except to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
This hotel is tops for all the things I look for. I forgot an important item in my room and when I called the front desk, Steven found my item and arraigned for it to be sent FEDEX, all in less than 30 minutes. Thank you Steven!!!
Stayed 1 night in Nov 2024

4/10 Poor

Tristan, Goose creek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Morgandy

Stayed 2 nights in Oct 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice suite, plenty of room for our family of 6. Breakfast was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Paul

The hotel was closed. Where is my refund?
Stayed 1 night in Sep 2024

10/10 Excellent

Marvin

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 3 nights in Aug 2024

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta place to stay
Room was perfect size. Spacious with Plenty of room for the kids with two tv’s. Only thing I can say bad was the cleaning service kept trying to come in our room at 9 am. Two different time with in 5 minutes.
Stayed 1 night in Sep 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Charlotte and there were many hotel choices, I chose this hotel because of the reviews and the shuttle. However, I learned that the shuttle does not take you anywhere, I was told it was only for the corporate and business travellers to take them to meetings. I wish this was made clear on their write up. Some of the staff were amazing yes, but one guy, not so much. He was never at the desk just the TV and he was not friendly or courteous and I decided it was best to keep to myself and not interact with him. Feeling this way at a hotel travelling alone at a hotel very far from many things, is not a good feeling. The Breakfast staff were amazing (they make your waffles for you) and they are very quick with clean up and do not leave a lot of anything out. I had to ask for peanut butter and extra syrup each day. But they were nice about it. Also the two ladies that worked the desk were just lovely. The lady that was there at night and the other early in the morning. They were kind, courteous answered questions and made me feel good about my decision to stay there.
Stayed 8 nights in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024