Hilton Garden Inn Charlotte/Concord

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte/Concord

Bar (on property)
In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio
Exterior
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    16 min walk
  • Concord Mills
    19 min walk
  • Hendrick Motorsports Complex
    4 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Two Queen Beds, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Concord Mills
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Charlotte/Concord. During your stay, you'll be within walking distance of Concord Mills. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 7 mi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (4844 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1019 reviews" "
Rating 8 - Good. 223 out of 1019 reviews" "
Rating 6 - Okay. 58 out of 1019 reviews" "
Rating 4 - Poor. 28 out of 1019 reviews" "
Rating 2 - Terrible. 26 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Lucien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Definitely a come to if your in the area. You won't be disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Clean and all the staff is very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jayme, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean! Always big deal for me!
Stayed 1 night in Aug 2024

8/10 Good

Natasha

Stayed 1 night in Jul 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but nothing special
Very nice facility but the price was outrageous! Breakfast was not even included. Service was mediocre, had to ask about everything.
Stayed 1 night in Jul 2024

8/10 Good

Mary, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and well-kept. No free coffee or breakfast, too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very smooth check in hotel is clean and rooms were clean and comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, fresh, great staff. Very convenient and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri, Woodruff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here after attending a concert at PNC . Excellent friendly staff. Very clean. Very convenient to eating and all the things. Try the breakfast , Mike makes the best grits in North Carolina .
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Adrienne

Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Stayed 1 night in Jun 2024

8/10 Good

walter

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jessse

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nobody was at the front desk when we checked in, around 6:30pm. We waited almost 10 minutes before my husband walked down the hall and located an office. An employee was sitting in there. My husband asked him who was working the front desk and he said “I am” and he followed my husband to the desk. (The office was not visible from the front desk, so I don’t know exactly how he would ever know anyone was waiting to checkin.) He was friendly and checkin went smoothly after that. The hotel is nice, modern and smelled clean. The lobby is quite nice. Our room was tidy, but obvious the hard floors hadn’t been cleaned and toilet base was certainly not cleaned after the last guest. We even found someone’s personal hairbrush on the floor near the bed. Free breakfast is also stated when booking, but only fruit, canned juice, granola bars and pastries were free. There was a $13 charge for a buffet, which consisted of 3 items on the hot bar. We were offered a menu to order from. Prices were reasonable, but not free. We each grabbed a piece of fruit and ate elsewhere. On the day of checkout, housekeeping knocked on our door at 9:50am to see if we’d checked out yet. (Our reservation lists checkout time as noon.)
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark and Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Was very clean and accessible.
Stayed 1 night in Jun 2024

10/10 Excellent

aleza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Elbert

Stayed 5 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was updated and very nice. Clean room, easy check in and out process. Convenient right off the interstate.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2024