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Civitel Akali Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civitel Akali Hotel

Fireplace
Junior Suite
Seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
55 Kissamou Street, Chania, Crete Island, 73101
  • Municipal Art Gallery of Chania
    7 min walk
  • Nea Chora Beach
    8 min walk
  • Cretan House Folklore Museum
    9 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    24 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 2 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Civitel Akali Hotel

Central hotel with free parking connected to the convention center in Chania
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Civitel Akali Hotel offers 70 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Civitel Akali Hotel, you're connected to the convention center and just a quick walk from Municipal Art Gallery of Chania. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Hotel Restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Municipal Art Gallery of Chania and Nea Chora Beach
  • Airport shuttle service available for a fee
Civitel Akali Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and limo/town car service are available. Event space at this hotel measures 2530 square feet (235 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at Civitel Akali Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Chania hotel is smoke free.

Hotel Restaurant - Overlooking the pool, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hotel Restaurant

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2530 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Civitel Akali Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 1042Κ014A0125300

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Civitel Akali Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 24 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keren Keziah

Stayed 1 night in Jun 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ideal base for exploring Chania
We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Stayed 4 nights in Sep 2023

10/10 Excellent

DIMITRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Youngseok

Stayed 6 nights in Jun 2023

6/10 Okay

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed experience
I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Stayed 4 nights in May 2023

10/10 Excellent

Cheryl

Stayed 4 nights in Aug 2022

8/10 Good

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. 10 mins to beach and 10 mins to town
Stayed 7 nights in Jul 2022

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little city centre hotel - wonderful staff
Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Stayed 7 nights in Apr 2022

8/10 Good

Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not wow
The overall stay was great. The hotel itself is a bit old style and could have a better modern touch. Nektarios from reception is a nice anf helpful person.
Stayed 1 night in Sep 2021

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stuff was rude , I didn’t stay my night and went to a other hotel
Stayed 1 night in Sep 2021

10/10 Excellent

Joni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a central location
Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Stayed 6 nights in Aug 2021

10/10 Excellent

Pauli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a odd area without any other hotels around it, but quiet and you can easily walk to the harbour and Nea Chora beach. Hotel itself is a little outdated but clean and the staff do everything to make your stay go well. There was constant cleaning in the rooms around me so the noise can be too much if you’re spending time in your room. Pool area is small but just the right size for a quick swim at the end of the day.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Nicolas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good but old
Overall, it’s a good hotel. Just a little bit old.
Stayed 3 nights in Aug 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but could do better
Good location in Chania with easy access to town and waterfront, but located on a main road that gets very busy at some times of the day. Rooms have sliding doors that reduce sound, useful at night, but take away the ability to benefit from sitting out on a balcony in the sun. For a similar hotel room price and facilities I would consider other choices in the area.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the old town . Close to the bus station. Great hotel and staff.
Stayed 4 nights in Sep 2019

10/10 Excellent

Louie Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Great hotel, amazing staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

NP, Oxford UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good aircon (much needed), good breakfast with plenty of choice. Staff very friendly. Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.
Stayed 5 nights in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Stayed 2 nights in Jun 2019

8/10 Good

Jarle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bra hotell
Greit hotell, sentralt og veldig bra service.
Stayed 5 nights in Jul 2024