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Rilan

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullao

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Tierra Chiloé, you'll be close to Tongoy Beach. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body treatments, hydrotherapy or aromatherapy at Uma Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5.9 miles (9.6 km) from Tongoy Beach and 7.4 miles (11.9 km) from Nuestra Senora de los Dolores Church
  • Free airport shuttle service

About the Tierra Chiloé Hotel & Spa

Location Sector San Jose, Castro, 5700000

Renovations + Closures

The property is closed between 1 May and 30 September.

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • Basic alcoholic drinks included

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Cycling
  • Spa facilities
  • Limited spa services
  • Off-site tours

Lessons/classes/games
  • Yoga

Entertainment

  • On-site entertainment and activities

Other inclusions

  • Transport to off-site activities

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Kayaking included
  • Yoga classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Transport to offsite activities included
  • Additional service charge accepted
  • Limited spa services included
  • All meals included
  • Premium food items included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Bicycling included
  • Spa/beauty facilities and services included
  • Offsite tours included

Property Features

Tierra Chiloé is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Tierra Chiloé offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A health club, a hot tub, and a sauna are also featured at the business-friendly Tierra Chiloé. You'll have access to the indoor pool and outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star Castro hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Tierra Chiloé offers 24 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (limited hours)
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Tierra Chiloé has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Free bicycles on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours on site
  • Horse riding/rental on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Water sports equipment

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Tierra Chiloé offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Tierra Chiloé

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Comprehensive food waste policy
  • Property is not currently implementing any enhanced cleaning measures
  • Comprehensive recycling policy
  • Smoke detector
  • Service animals not allowed
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Tierra Chiloe Hotel Castro
  • Tierra Chiloe Hotel
  • Tierra Chiloe Castro
  • Tierra Chiloe
  • Tierra Chiloé Hotel
  • Tierra Chiloé Castro
  • Hotel Tierra Chiloé Hotel & Spa Castro
  • Castro Tierra Chiloé Hotel & Spa Hotel
  • Hotel Tierra Chiloé Hotel & Spa
  • Tierra Chiloé Hotel Castro
  • Tierra Chiloé Hotel
  • Tierra Chiloé Castro
  • Tierra Chiloé
  • Tierra Chiloé Hotel & Spa Castro
  • Tierra Chiloe Hotel SPA
  • Tierra Chiloé Hotel Spa
  • Tierra Chiloe & Spa Castro
  • Tierra Chiloé Hotel
  • Tierra Chiloé Castro
  • Tierra Chiloé Hotel Spa
  • Tierra Chiloé Hotel Castro

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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