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Hotel Baía Cristal Beach & Spa Resort

4-star property
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, (01) 562 1066
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3.9 out of 5
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See all 16 ebookers Reviews

"Fantastic views, spotlessly clean and fresh. Breakfast had a great selection. " More

By a verified traveller on Sun 26 Jan 2020

Points Of Interest

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Superior Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Single Room, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room (Land View)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Land View)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Baía Cristal Beach & Spa Resort, you're just a quick walk from Vale Centeanes Beach. Free self-parking, a free area shuttle and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hot stone massages, facials or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 5 minutes by car from Carvoeiro Beach and 7 minutes from Benagil Beach
  • Free local-area shuttle service

Hotel Baía Cristal Beach & Spa Resort ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Baía Cristal Beach & Spa Resort

Everyone (7) Couples (6) Family (4)
4 out of 5

Posted by on 17 Sep 2020

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5 out of 5
Fantastic views, spotlessly clean and fresh. Breakfast had a great selection.

Posted by on 26 Jan 2020

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3 out of 5

Suitable overnight hotel for our requirements

Stayed over for a night either side of our villa holiday to obtain better flight prices. It was perfect for our requirements. Nice big pool, overlooking the sea, park for kids. Restaurant served nice food and rooms were clean. Second night at end of our break was much bigger and better family room. Would definitely stay again. We don’t stay in hotels if this size generally, we prefer small boutique hotels. Reception & bar / restaurant staff were very helpful although pool bar assistant (lady) came across very cold and unenthusiastic both times we stayed there. I actually refrained from approaching the bar in the end but maybe she was just having a tough time! Reception arranged packed lunch for our airport journey as we left very early before breakfast which I thought was a nice touch. Thank you to Raffael who was particularly welcoming and helped me to my room with my luggage.

Posted by , from Kent on 20 Aug 2018

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4 out of 5
Great hotel, about a 15 minute walk in to town. Well worth €5 in a taxi back.

Posted by on 12 Jun 2017

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Comment from Hotel Management

10 Jul 2017 by Daniela Alegre

Dear Guest, Thank you for your review, your opinion is very important to us. It will be a great pleasure to welcome you again at Hotel Baia Cristal. Kind Regards,

5 out of 5

awesome hotel

the staff was great one one of the best hotel in algrave

Posted by on 13 Feb 2016

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4 out of 5

Relaxing break

Just returned from a 5 day break at the Baia Cristal. We found the staff to be friendly and welcoming. The rooms were spacious and cleaned to a good standard. We had requested a sea view so it was lovely to sit on the balcony and watch the beautiful sunsets. There was a lovely beach about 10 minutes walk from the hotel. The sauna and heated indoor pool and jacuzzi were great as it was just a bit cold for the outdoor pool in the afternoon. The breakfast was fine,plenty of choice. We only ate at the hotel one night as we liked to go into the town where there were lots of restaurants to choose from but we found the food of an acceptable standard. The rooms do not have tea and coffee making facilities as you would expect in a 4* hotel.We liked the hotel and we loved Carvoeiro. I think the hotel was good value and would consider staying there again.

Posted by on 4 Nov 2013

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4 out of 5

winter break fantastic

Hotel a bit dated but staff very helpful and friendly up front and behind the scenes, housekeeping staff did a good job ensuring rooms were clean it got cool at night and a lovely thoughtful wee touch was a blanket placed on the bed, Breakfast was lovely each morning and plentiful Evening buffet was delicious and also plentiful Area was beautiful would definitely recommend and visit again The town was nearby which we walked into each day the beaches are fantastic and the weather was brilliant !!!

Posted by on 3 Nov 2013

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3 out of 5

Hotel needs some updating

Staff friendly location good, but in need of a little TLC, bathroom area needed re tiling and carpet under the bed needed throwing out it looked dirty. Spa area lovely apart from the Jacuzzi which was falling apart and did not look clean.

Posted by on 7 Oct 2013

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4 out of 5

Posted by on 6 Sep 2019

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3 out of 5
Lift pfeifft die ganze Zeit und man hört den Motor im Zimmer. Einrichtung alt, alle Türen klemmen und quitschen. Schranktüren defekt. Tropfleck in Decke vom Badezimmer. Tücher werden nicht wie angegeben gewechselt. Matratzen katastrophal. Angabe des Hotels dass es Glutenfreie Kost gibt. Gibt es nicht ohne Tage vorzubestellen und dann nur Brot. Keine Teigwaren und nichts Anderes. Laktosefreie Milch musste jeden morgen verlangt werden und wurde nur spärlich angegeben.

Posted by on 29 Aug 2019

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About the Hotel Baía Cristal Beach & Spa Resort

Location Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525

All-inclusive Details

  • Additional service charge accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Tennis included
  • Onsite live performances included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Buffet-style meals included
  • Surcharge for premium or imported non-alcoholic drinks
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing not included
  • Sailboats not included
  • Snorkelling not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included

Property Features

Hotel Baía Cristal Beach & Spa Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Hotel Baía Cristal Beach & Spa Resort. Self parking is free. This 4-star Lagoa hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • 3 buildings
  • 22 sq ft of conference space
  • 2 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Baía Cristal Beach & Spa Resort offers 121 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Lagoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Boat tours nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 57.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • LGBTQ friendly
  • Property registry number - 3429
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: EUR 4.50 per hour (rates may vary)
  • In-room safe fee: EUR 2.50 per night
  • Rollaway bed fee: EUR 57.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baía Cristal Beach
  • Baía Cristal Beach Carvoeiro
  • Hotel Baía Cristal Beach Resort
  • Hotel Baía Cristal Beach Resort Carvoeiro

You should know

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.