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4.2 out of 5

"This hotel is not a luxury hotel but is ideal for visiting Cartagena. It is well placed in the town. A fairly pleasant place to stay and reasonably go ... " More

By Ann W. on Wed 13 Jan 2016

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Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room, 1 Bedroom, Patio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Double Room, Multiple Beds, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 Double Bed, City View, Tower

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Don Pedro de Heredia's great location gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Clock Tower and 7 minutes on foot from Walls of Cartagena

Hotel Don Pedro de Heredia ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Don Pedro de Heredia

Everyone (3) Family (1) Other (1)
4 out of 5

A fairly pleasant place to stay in Cartagena if you don't want to spend a fortune.

This hotel is not a luxury hotel but is ideal for visiting Cartagena. It is well placed in the town. A fairly pleasant place to stay and reasonably good value considering we booked late. There is one thing which would have made it more pleasant. The bed linen is old, shabby and well past its sell by date. I asked for a new pillow twice before resorting to taking it down to the reception desk. It was so old and worn that the stuffing was knotted into lumps inside. There were three people in own room with two beds and just one blanket , also old and shabby. Again I had to ask twice for a second blanket. Surely good bed linen is essential in a hotel. The staff were nice, friendly and tried to be helpful.

Posted by on 13 Jan 2016

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5 out of 5

Posted by on 5 Nov 2021

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4 out of 5
Gute Lage, angenehme Zimmergrösse, leider etwas "ringhörig"

Posted by on 7 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by manager

Dear Guest Thanks for your comments we are working to approve a better service.

5 out of 5

Schönes Hotel mit toller Dachterrasse

Wir haben den Aufenthalt sehr genossen in Cartagena.

Posted by on 15 Oct 2016

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3 out of 5

super Lage, wunderschön renoviertes Haus

Sehr gute Lage im historischen Zentrum. Altes Haus, sehr schön renoviert. Kleiner Pool im Erdgeschoss, der aber eher wenig genutzt wird. Zimmer simple aber sehr sauber und gut ausgestattet: Fernseher, Minibar, gratis WIFI, Haarföhn. Frühstücksbuffet bietet für jeden etwas. Im sehr teuren Cartagena bietet das Hotel gutes Preis-Leistungsverhältnis. Personal extrem hilfreich und freundlich.

Posted by on 15 Jul 2013

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Property Features

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Don Pedro de Heredia. This 3.5-star Cartagena bed & breakfast is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Internet

Available in some public areas: Free WiFi

Room Amenities

Hotel Don Pedro de Heredia offers 41 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Hotel Don Pedro de Heredia has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the bed & breakfast include an outdoor pool.

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 100000 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Don Pedro de Heredia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 35000 for adults and from COP 35000 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: COP 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Don Pedro de Heredia
  • Don Pedro de Heredia Cartagena
  • Hotel Don Pedro de Heredia
  • Hotel Don Pedro de Heredia Cartagena
  • Hotel Don Pedro Heredia Cartagena
  • Hotel Don Pedro Heredia
  • Don Pedro Heredia Cartagena
  • Don Pedro Heredia
  • Don Pedro De Heredia Cartagena
  • Hotel Don Pedro de Heredia Cartagena
  • Hotel Don Pedro de Heredia Bed & breakfast
  • Hotel Don Pedro de Heredia Bed & breakfast Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:30 AM to 9:30 AM
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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