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The Parkgate Hotel

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Parkgate Hotel

Exterior
Bar (on property)
Reception hall
Exterior
Infinity pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    ‪2 min walk‬
  • St. David's Hall
    ‪4 min walk‬
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

9.4 out of 10
Exceptional
(40 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1002)
The price is €145
for 1 room
includes taxes & fees
1 Feb - 2 Feb
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About this property

The Parkgate Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, body treatments, or body wraps at the spa
  • Amenities include a front-desk safe, 3 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Steps from Principality Stadium and 4 minutes by foot from St. David's Hall
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 28.00 for adults and GBP 14.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Sorting Room

Things to do

  • Fitness centre
  • Full-service spa

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Meeting rooms - 3

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 111
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1226 out of 1612 reviews" "
Rating 8 - Good. 218 out of 1612 reviews" "
Rating 6 - Okay. 100 out of 1612 reviews" "
Rating 4 - Poor. 36 out of 1612 reviews" "
Rating 2 - Terrible. 32 out of 1612 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, property conditions & facilities
A lovely period building with a very grand entrance and well decorated room. Considering the cost, the breakfast, while very tasty, was let down by a hurried atmosphere. The front of house staff was run off his feet, there were delays in replenishing the breakfast and the fruit selection was poor. If this was a hotel of convenience I would understand but it is a premium hotel, with a premium price so this aspect was a little disappointing in an otherwise very comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
I arrive and was greeted immediately, no more than 5 minutes and i got my keys, the room had a view to the stadium, it was quiet, well spacious, clean and have a kettle and a range if teas and coffee. It was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel, lively and sophisticated vibe. Our room was beautiful and a spiral staircase down into a stunning bathroom. All fixtures and fittings were well thought out and tasteful. A very stylish hotel, more like 5* than 4*.
Stayed 1 night in Oct 2024

10/10 Excellent

Byron

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in Oct 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness
Overall my experience here was fairly good
Stayed 1 night in Oct 2024

8/10 Good

Babs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Stayed 2 nights in Oct 2024

8/10 Good

chris

Stayed 2 nights in Oct 2024

8/10 Good

Nicola

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What more can I say...
What more can I say! They surpassed our expectations, and we had a beautiful and warm welcome. After having shared a personal story and meeting with the General Manager Damien, our love for the Parkgate has just grown. Richard (Guest Services) has checked us in on many occasions, and he is such a lovely man, always helpful and caring. We had a lovely few hours in the bar, enjoying a few drinks, and a great selection of non alcoholic drinks, which I really appreciate. Live music was lovely, although we didn't hear much of it due to the loud wedding party, but it was fine (besides who doesn't love a wedding). I always forget to take note of the housekeeping staff, but the rooms are cleaned to a verg high standard. They do a wonderful job and really pay attention to details. Thank you all
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Fauze, Sao Paulo

Liked: Cleanliness
Disliked: Staff & service
It was completely overpriced and the check out time is at 11:00am. Since most people are there because of the Half Marathon, nobody can reach that check out time, and as they did not allow late check out, I was forced to buy another night stay, even though i just used it for 1,5hs.
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness
Great Hotel, would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkgate
A wonderful stay. Hotel rightly deserves the be ‘hotel of the year, Wales’
Stayed 1 night in Oct 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for business, great location, fabulous staff lovely amenities, we were just too busy to enjoy everything, would happily come back with family 7 friends.
Stayed 1 night in Oct 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very lovely clean hotel, the place has a very lovely atmosphere and is a great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Anton

Stayed 2 nights in Sep 2024