"Lovely hotel in a great location. Staff were very helpful and polite. Good buffet breakfast. " More
1 Feb 2024 by Guest Services
Dear Guest Thank you for you recent review on the Parkgate hotel Cardiff.
12 Mar 2023 by Guest Services
Hello Sara, Thank you for your review! It's lovely to read you rated us 5/5, I am so pleased to read that you enjoyed all the facilities and amenities.we hope to see you again soon.Kind regards, Lianne, Guest Services
21 Nov 2022 by GA
Dear IanThank you for your detailed review of your stay highlighting both your positive experiences and areas for improvement. Please can I assure you that we use all feedback to work with the teams to improve the service we offer and allow us to work on our continuity of service.I do hope that we will have the opportunity of welcoming you back again soon.Kind regardsLouisa StrideGuest Services
3 Oct 2022 by GA
Dear Gary,Thank you for the 5 out of 5!We do look forward to welcoming you back again soon.Kind regardsGuest ServicesThe Parkgate Hotel
The Parkgate Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services, a front desk safe, and a lift. Smoking is allowed in designated areas at this 4-star Cardiff hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Parkgate Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Sorting Room – On-site brasserie. Reservations are required.
Recreational amenities at the hotel include a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.