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The Parkgate Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Exterior
Reception hall
Infinity pool
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    ‪3 min walk‬
  • Cardiff Castle
    ‪6 min walk‬
  • Cardiff International Arena
    ‪8 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Cardiff Marriott Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1007)
The price is €134
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Cardiff Marriott Hotel

About this property

The Parkgate Hotel

Eco-certified hotel with a full-service spa and a fitness center
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with body scrubs, body wraps, or facials at the spa
  • Amenities include a front-desk safe and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds, cleanliness, and overall comfort
  • Just a 3-minute walk from Principality Stadium and 4 minutes by foot from St. David's Hall
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1274 out of 1670 reviews
Rating 8 - Good. 225 out of 1670 reviews
Rating 6 - Okay. 104 out of 1670 reviews
Rating 4 - Poor. 37 out of 1670 reviews
Rating 2 - Terrible. 30 out of 1670 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Lee

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from Richard, the Duty Manager.
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Very well placed but no parking. Reception staff did recommend the train station parking which was fine. Lovely helpful staff and generally a good hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Really central.
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous hotel, room was very spacious and I will return.
Stayed 1 night in Dec 2024

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Cannot fault it
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff couldn’t ask for anything more
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gethin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing room, nicest we’ve stayed in
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsey

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quality hotel
Lovely quality hotel right in the centre of cardiff. The rooms are a quiet iasis with great shower and comfortable bed and pillows. The breakfast was lovely with a full choice of food. The only problem is the parking. We parked close by in the railway car park at 13.90 for 24 hours. Will definitely use this hotel again
Stayed 1 night in Dec 2024

6/10 Okay

Jordan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not good
At first it seemed nice in first sight but we had a few issues first was the tv and phone wasn’t working spoke to the front desk about this nothing resolved from that, we was in the side near the smoking area, so could hear other guests shouting and swearing all night as they had a party, bath robes had stains on them, also drinks where extortionate prices at £18 a cocktail spoke to the guy and the bar about the issues we had and he just laughed it off, not even a offer for a complimentary drink, I couldn’t pay for the drinks as there till went down so had to wait around to pay, for £200 a night wouldn’t stay again sorry
Stained robes
Not the nicest of views
Stayed 1 night in Dec 2024

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the hotel, the poor staff were dealing with some technical issues but remained very calm and polite even when the pressure was high.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great service and wonderful breakfast. Will definitely say again
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing.
Very disappointing. I fully appreciate that the power cut, and the fire alarm is not the fault of the team at the hotel, but the lack of communication, and the attitude of the receptionist on checkout was very poor. No information was forth coming amd you had to keep asking for detail. We did get a note popped under the door later in the day. Was all a too little to late. Expect better drom the Celtic group.
Stayed 2 nights in Dec 2024

8/10 Good

Annette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central hotel with comfortable bed, quiet room and nice bar.
Stayed 1 night in Dec 2024