The Angel Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Angel Hotel

Interior entrance
Exterior detail
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Deluxe Twin Room | Living room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Bute Park
    1 min walk
  • Cardiff Castle
    2 min walk
  • Principality Stadium
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    33 min drive

Room options

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 Double Bed

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Angel Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and hair dryers. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Principality Stadium and 2 minutes by foot from Cardiff Castle
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. The eco-certified The Angel Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells - This restaurant serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 15.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Castells

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 7

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

The Angel Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 986 out of 2009 reviews" "
Rating 8 - Good. 661 out of 2009 reviews" "
Rating 6 - Okay. 232 out of 2009 reviews" "
Rating 4 - Poor. 84 out of 2009 reviews" "
Rating 2 - Terrible. 46 out of 2009 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
A one night stay dropping our daughter off at uni. Convenient location and friendly staff. Clean throughout. It is a dated Victorian hotel which most have been fabulous in its time. Fan in the room as no aircon and windows don’t open but this was fine. Overall for the price we paid no issues with it.
Stayed 1 night in Sep 2024

10/10 Excellent

Ethahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 5 nights in Sep 2024

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Price matched the standard
Overnight stay so wasn’t in the hotel for much, felt that it was comfortable but dated
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Nice, convenient location but a few issues
Convenient location and if lucky you get a lovely castle view. Service was good - although the hotel bar wasn't always manned. Should be. Windows need some serious restoration - mine had a crack on one of the panels. Also my room had the corridor light shine through my room which I could cover up - shouldn't be the case...definitely needs some 'nip and tuck'
Stayed 3 nights in Sep 2024

10/10 Excellent

Agne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious rooms and incredibly friendly service
Stayed 1 night in Sep 2024

8/10 Good

BRYAN

Liked: Cleanliness, staff & service
Lovely old building, with a sweeping staircase near to the entrance of the hotel. My premium room was large with three windows and a large super king size bed. The bathroom had a wash hand basin with several cracks in it. I found the food poor quality and expensive. Only one of the lifts were working which staff used as well as guests.
Stayed 1 night in Sep 2024

10/10 Excellent

ELSPETH

Stayed 3 nights in Sep 2024

8/10 Good

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character of this beautiful old hotel. Our room was very spacious and we enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

sian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, room was v good, close to city center and amenieties
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good hotel with friendly staff - bit tired in some places but won’t affect us returning
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff in a beautiful old building. Rooms are fairly basic but very affordable considering the excellent central location. Parking is a bit of a pain, but concierge has a voucher for nearby parking deck.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Vicki-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, in a convenient location.
Booked last minute. Very happy with service and room, although the room was extremely warm; uncomfortably so. The window had broken latches so couldn’t remain open. Otherwise was clean, with recycling efforts clearly in place. I’d certainly stay again.
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a one night stay it was just about OK, however rooms were hot, windows wouldn’t stay open, no aircon, bed was dreadful, and the toilet had a leak at the back. Investment is needed in the rooms. Lobby area was good. Had I stayed longer I would have asked to move. It will sell based on location which is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were so friendly and welcoming Would definitely stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Catrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & room was perfect. Ever team member we came across was so friendly & efficient. It was so quite during the night even overlooking the main road
Stayed 1 night in Sep 2024

6/10 Okay

Louise

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reception is beautiful. Rest of hotel in need of refurbishment. Reception staff very welcoming. Room ok, very dated. Was boiling hot so managed to get windows open. Managed to turn radiator off. Overlooking street and castle though could not see castle as blocked by trees. Comfortable beds, quiet to sleep. Shower was so hot and could not adjust cold water to cool it down. Overall ok hotel, in need of some refurbishment. Ok just to sleep but we didn’t try out any facilities there. Close to city centre so very convenient. No parking available and nearby NCP very expensive. Hotel not worthy of price we paid
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very convenient.
Pleasant and quick check in. Nice clean room at back of hotel. Little dated but had everything you needed including tea and coffee. Bit noisy, as some bars behind hotel were open until 2AM....Hotel is very conveniently situated...Overall a lovely stay......
Stayed 1 night in Sep 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice and friendly Staff and close Sofia gardens
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and conveniently placed for all eating and shopping
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angel Hotel - enjoyed my stay
very nice and amazing location. the staff was great! the only reason I didn't give 5 stars is the wifi was pretty weak during my stay and cut in and out quite a bit. I would still recommend it and would stay there again.
Stayed 6 nights in Sep 2024

10/10 Excellent

KIM

Stayed 1 night in Sep 2024

6/10 Okay

marisel

Liked: Cleanliness, property conditions & facilities
The hotel is in a beautiful old building, just across from Bute Park and a 10 minute walk to the train & bus station. There are restaurants not far within a 5 minute walk. The room was nice, but the windows are bolted to prevent opening more than 2 inches. It was hot and stuffy in the room, but a nice breeze outside, but when we asked about the windows we were told that instead we must use the desk fans (which are stored in the closet). We could not even open the window enough to look outside, but only through the glass, as if we were inside a fishbowl. It was absurd. The front desk staff was mostly useless. Depending on who you get when you approach the desk, they either try to be helpful, yet uninformed, or are completely disinterested. We asked for a city map of the area and were told that they had none because they'd given the last lot to a huge tour group. They had absolutely no interest in recommending points of interest in the area, but promptly suggested we go to the information center in the Castle-- which is basically an unmanned outdated and therefore, malfunctioning table screen. I went up to the bar to order a drink and the bartender looked at me surprised and seemed bewildered when I asked for a glass of wine. Tried to use the restaurant once and could not find anyone to seat us; eventually we just gave up and left. HR needs to work a little harder on hiring. Room service was good and the cleaning staff were lovely, though. A real mixed bag with this one!
Windows are bolted shut to allow for only a 2-3 inch opening.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property served a great purpose for my stay ,would stay again
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Third floor room smelt bad for damp set my sons allergies off
Stayed 1 night in Aug 2024