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Park Plaza Cardiff

4.0 star property

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Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Breakfast, lunch, dinner served; local cuisine, al fresco dining
In-room safe, desk, iron/ironing board, bed sheets
Superior Room, 1 King Bed (Tree Line View)
Breakfast, lunch, dinner served; local cuisine, al fresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • New Theatre
    ‪1 min walk‬
  • St. David's
    ‪4 min walk‬
  • National Museum Cardiff
    ‪5 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

Exterior

The Parkgate Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1662)
The price is €157
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Parkgate Hotel

About this property

Park Plaza Cardiff

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Principality Stadium. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Laguna Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, hot stone massages, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the eco-certified Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Stayed 2 nights in Nov 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Plaza
Service in this hotel is excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy staff were pleasant and helpful throughout our stay room was spacious clean and super comfortable bed breakfast was good would definitely stay here again many thanks
Stayed 1 night in Nov 2024

8/10 Good

Dafydd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient welcome at reception. Decent-sized room, clean and tidy with a very comfortable bed.
Stayed 3 nights in Nov 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and convenient in Cardiff
Great location , room and friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Second time at Park Plaza- both times excellent staff and facilities. Only issue was there were only one tea bag with the refreshment tray in the room...
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel, Salisbury

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, with clean, spacious rooms. Friendly and helpful staff. Inability to adjust room temperature to guest preference meant it was a little too warm for our liking.
Stayed 1 night in Nov 2024

8/10 Good

Mohamad

Travelled with group
Liked: Cleanliness, staff & service
Nothing special
Stayed 1 night in Nov 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nicola

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Breakfast slightly shambolic
Stayed 1 night in Nov 2024

10/10 Excellent

Balasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Waqas

Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to both queen Street and st Mary street. Facilities at hotel are luxurious. You really feel like you've splashed out but it was actually quite reasonable
Stayed 1 night in Oct 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children, Travelled with group
The price did not include breakfast but that was unclear at time of booking and increases the price of a family room with the children considerably. It needs to be made clear what the price includes. Breakfast was not fantastic for £18-20 head. Hôtel is needing a refresh in some areas like spa changing rooms and pool. Spa area Needed a clean. Hot tub broken etc. Reception Staff nice but seemed to run inefficiently. Otherwise good stay.

6/10 Okay

Penelope

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hollie

Stayed 2 nights in Oct 2024

8/10 Good

Solonmuchir

great location
Stayed 3 nights in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Cardiff for Theatre, shopping and historical sites. Really clean in all areas of the Hotel. Swimming pool and spa facilities. Friendly professional staff. Excellent breakfasts. What is there to dislike.?
Stayed 3 nights in Oct 2024