Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Cardiff Castle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
Free WiFi
Enjoy local cuisine while dining at Laguna Kitchen and Bar
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Indulge with body scrubs, hot stone massages, or aromatherapy at the spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym and a steam room
Guests have great things to say about the central location and the helpful staff
Within a 10-minute walk of Cardiff Castle and Principality Stadium
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
A steam room, a terrace, and multilingual staff are also featured at the eco-certified Park Plaza Cardiff.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 15.95 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Laguna Kitchen and Bar
Things to do
Fitness centre
Full-service spa
Indoor pool
Steam room
Family friendly
Indoor pool
Laundry facilities
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Business services
Conference space
A meeting room
Outdoors
Pool sunloungers
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Spa open daily
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Satellite channels
TV
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 15.95 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really enjoyed our stay in Cardiff - hotel staff were pleasant and helpful.
My only criticism is that the rooms don’t have usb charging points for phones - I didn’t think to bring a charging plug as most hotels don’t need them nowadays - and I really don’t want to be going back and for to reception to charge my phone. It just makes the hotel seem a little dated - apart from that the hotel was nice and clean.
The hotel staff were fantastic. Especially David and Jeremy on front desk. The food in the restaurant was amazing and even got a discount for being a Radisson member. Excellent location close to centre and shops and the theatre was literally next door which was perfect. We booked a couple of treatments, back and neck massage and express facial. My friend had a fabulous treatment but mine was terrible. I am a beauty and massage therapist and the person who did my treatment clearly didn't know what she was doing. She didn't massage towards the lymph glands, she massage over my spine and my neck was in agony for over a week afterwards. I should have said something at the time but I was in too much pain I just wanted to go and lie down. The pool area was so busy there was nowhere to sit and the hot tub was broken so this really made the whole experience memorable for all the wrong reasons I'm afraid. I also didn't want to be responsible for someone possibly losing their job but in hindsight I wish I had spoken to the Spa manager about it when I was there.
No compaints about service, check in, staff or room. Breakfast was very pleasant except for fried egg which were dry where they had been out a while. Selection was very good and plentiful. What let the hotel down for me was spa/pool facilities. Pool was cold, steps in and out of pool felt very unsafe for older people like myself. Treatments were very good but i missed having a quiet relaxation room with loungers in, to have a quiet lie down. The room in use was not particularly comfy to do that.
The hotel was in a great location to visit Cardiff.
Front desk was very welcoming especially Dyfed.
Room was in 2 singles and once we for it to be put into double it was done very quickly.
Room was clean bed was comfortable pillows lovely.
We had breakfast in the morning there was a variety of fresh fruits and English breakfast options.
Would love to visit again to use the spa and pool facilities we just didn't have enough time.
The hotel was immaculate, really well maintained, staff we so friendly and helpful in every area of the hotel! The only thing was the aircon wouldn't work and it was too warm in room 309 but everything else was perfect thank you!