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Hotel Espace Cité

2.0 star property

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Photo gallery for Hotel Espace Cité

Interior
Lobby
In-room safe, desk, blackout curtains, soundproofing
Property grounds
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
132 Rue Trivalle, Carcassonne, Aude, 11000
  • Château Comtal
    ‪3 min walk‬
  • Historic Fortified City of Carcassonne
    ‪5 min walk‬
  • Aude Gate
    ‪6 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Twin Room, 2 Single Beds, City View

  • 11 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

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  • Air conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, (904)
The price is €78
for 1 room
includes taxes & fees
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About this property

Hotel Espace Cité

Hotel in Carcassonne with a 24-hour front desk
Self parking, a 24-hour front desk, and free newspapers are available at this smoke-free hotel. WiFi in public areas is free. Additionally, gift shops/newsstands, a front-desk safe, and a vending machine are onsite.
Hotel Espace Cité offers 48 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Espace Cité. During your stay, you're just a quick walk from Château Comtal. Free WiFi in public areas, breakfast (surcharge), and self parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Just a 3-minute walk from Château Comtal and 4 minutes by foot from Narbonnaise Gate
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Espace Cité, you'll find a terrace, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. Hotel Espace Cité also features complimentary newspapers in the lobby and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 11 per person

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Self parking fee: EUR 12.00 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cite Espace
Espace Cite
Inter-hotel Espace Cite
Inter-hotel Espace Cite Carcassonne
Inter-hotel Espace Cite Hotel
Inter-hotel Espace Cite Hotel Carcassonne
Inter-hotel Espace Cité Hotel Carcassonne
Inter-hotel Espace Cité Hotel
Inter-hotel Espace Cité Carcassonne
Inter-hotel Espace Cité
Hotel Espace Cité Carcassonne
Hotel Espace Cité
Espace Cité Carcassonne
Espace Cité
Inter hotel Espace Cite
Inter hotel Espace Cité
Hotel Espace Cité Hotel
Hotel Espace Cité Carcassonne
Hotel Espace Cité Hotel Carcassonne

Hotel Espace Cité Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 205 reviews
Rating 8 - Good. 89 out of 205 reviews
Rating 6 - Okay. 31 out of 205 reviews
Rating 4 - Poor. 5 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Ideal Location
Very nice stay here. It's ideally located for the medieval city as well as restaurants on the way into Carcassonne itself. The staff were very friendly and the room was serviced daily. Our room was small but well equipped. Would have chosen a bigger room if we had known and if one was available. We had a great time at this location and the medieval city is astonishing, but expect to find a lot of tourists. For a good visit, get up early and head up there just before dawn - you will have the whole place to yourself to walk around and take photos.
Stayed 3 nights in Oct 2024

8/10 Good

Yelena

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and clean with spacious rooms. It is within walking distance of a nature preserve with a lagoon and abundant birds. A popular beach is also right at hand.
Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before. Friendly staff, parking, ideal location for the Cite or a walk to the river.
View from hotel drive.
Stayed 2 nights in May 2024

10/10 Excellent

Greg, West Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night to explore the old city fortress and enjoyed our stay. It was a 5 minute walk to the main gate and there are several restaurants easily accessible in or outside the main gate. We appreciated having a secured parking spot, and although the room was small, it was clean, functional, and had a great view of the walled city. The staff were friendly and helpful. Overall, a very good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Were very patient with our attempts at speaking French and spoke English when required. Breakfast was excellent and served on a looking out over the old Cite of Carcassonne. Room clean and comfortable excellent value for money.
Stayed 2 nights in Sep 2023

2/10 Terrible

Larry

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms too small. Showers had no door resulting in bathroom getting soaked. Absolutely no storage space. Only two electrical outlets
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located and friendly stay.
Friendly and helpful staff, rooms on smaller size but not a problem, very handy location for ancient and newer parts of city, good breakfast.
Stayed 2 nights in Aug 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location for getting to the castle. Room was tiny, but had everything we needed.
Stayed 1 night in May 2023

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nicely placed hotel with friendly and helpful staff. Room clean and spotles
Stayed 2 nights in Sep 2022

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2022

10/10 Excellent

SusanHamilton, Manchester

Travelled with partner
Liked: Staff & service
Excellent location. Staff very helpful. Rooms very clean. Everything changed each day. Super continental breakfast. Great choice. Free parking.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect roadtrip stop and sleep
Perfect roadtrip stop next to the castle and restaurants. I mean, its almost in front of it. Nice parking, friendly service, there is breakfast in the hotel which i recommend because breakfast places in France are not common. Clean room, nice hot shower and bed is ok.
View from room #233
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within a 5 minute walk of the citadel, 10 minutes to the town. Clean, tidy and excellent staff willing to help
Stayed 1 night in Jul 2019

8/10 Good

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the castle, 5minutes walking to centre. Room small but comfortable. Friendly staff , good continental breakfast. Have stayed here before so was pleased when it came up again on Hotels.com. Free parking
Stayed 1 night in May 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel a short walk from the old town
Very reasonably priced, clean hotel. Friendly staff, with 24 hour reception. It is very conveniently located in sight of and less than 5 minutes walk from the old city walls. There is good free car parking but it can be full. The room was well furnished and very comfortable, if quite small, but with an excellent en suite shower room. As with most French hotels, there is no kettle or tea-making facilities but a cheap and good coffee machine is in the lobby. The free WiFi works but is irritating as it forces frequent re-login and fouled up my browser to the point of being unusable. The solution is to keep one browser open for the WifFi connection and use another to access web pages!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for old city
Functional room with quirky en suite toilet and shower. Great location for 3 minute walk to old city entrance, and handy car park too. Wifi in room ok.

8/10 Good

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - highly recommended
All staff were extremely welcoming. The whole hotel is absolutely spotless. Rooms slightly small, but big enough for two. Breakfast excellent. Five minutes' walk from the old city. Great views from some bedrooms and from the breakfast room. Nothing negative to say about this hotel. Would definitely stay again. Excellent value - cannot recommend highly enough. The only reason they are a two star is because of the size of the bedrooms.

6/10 Okay

Verified traveller

hoilday
good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly. The location of the property was amazing. A 5 minute walk into the walled city, a 15 minute walk into the Bastide area, and a 25 minute walk to the Port! The view from the breakfast room cannot be beat.

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Hotel dated room was ok but carpet in bathroom had a bad aroma. Bed was clean and fresh but overall the hotel could do with a good clean cobwebs everywhere.

8/10 Good

sandy b, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel, good location, great value
Spent three nights here, would happily stay again. It's well located on the doorstep of the citadel. The rooms aren't huge but perfectly adequate. well appointed, quiet and most importantly spotlessly clean. Modern bathroom with great shower. Your normal selection of continental breakfast items. The breads and croissants were all lovely and fresh. There isn't a lift, but quite frankly unless you have mobility problems you don't need one as it only has a ground and first floor. two very short flights of stairs and that's it. Good value for money.

10/10 Excellent

Jason, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for visiting the fortress of Carcassonne
If you want to stay close to the fortress of Carcassonne then this is the place! Located just a block or two from the main gates you really can't go wrong with this very affordable, clean and well-located option.