Fasthotel Carcassonne

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fasthotel Carcassonne

Balcony
Exterior
Twin Room, 2 Single Beds
Interior
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
ZI Bouriette - Allee Gilles de Roberval, Carcassonne, Aude, 11000
  • Place Carnot
    5 min drive
  • Parc du Père Noël
    5 min drive
  • Canal du Midi Harbor Master's Office
    6 min drive
  • Carcassonne (CCF-Pays Cathare)
    14 min walk

Room options

Family Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Fasthotel Carcassonne

Hotel in Carcassonne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and a computer station.
Fasthotel Carcassonne offers 48 accommodations with air conditioning. Premium digital television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Fasthotel Carcassonne, you'll be within walking distance of Musée Beaubois. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a business center, meeting rooms, and a computer
  • Just a 3-minute drive from Musée Beaubois and a few minutes from Centre de Congrès Le Dôme
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Fasthotel Carcassonne.

This Carcassonne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant serves dinner only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: EUR 6.9 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 45-cm TV
  • Digital channels
  • Premium channels

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 3
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 8.0 per day.
  • Cribs (infant beds) are available for EUR 6.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 6.9 per person
  • Pet fee: EUR 3
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this hotel at least 48 hours in advance to reserve an extra bed.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Fasthotel Carcassonne
Fasthotel Hotel Carcassonne
Fasthotel Carcassonne Hotel
Fasthotel Carcassonne Hotel
Fasthotel Carcassonne Carcassonne
Fasthotel Carcassonne Hotel Carcassonne

Fasthotel Carcassonne Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 186 reviews" "
Rating 8 - Good. 76 out of 186 reviews" "
Rating 6 - Okay. 54 out of 186 reviews" "
Rating 4 - Poor. 17 out of 186 reviews" "
Rating 2 - Terrible. 8 out of 186 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ulf

Disliked: Staff & service
I wrote a message that I would arrive late around 22. When I arrived there was nobody there and no answer neither on phone nor bell. I had to find another hotel.
Stayed 1 night in Sep 2023

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable, friendly, convenient.
The staff of the hotel could not have been better. They gave us helpful tips for the area and quickly resolved and issue with our room. The room was very small, the bathroom miniscule but both were immaculate. Wi-Fi was okay. There was plenty of parking both secured and unsecured. It was convenient to the highway and the city of Carcassonne.
Stayed 2 nights in Jun 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem if value is what you are looking for
Easy to find, just off motorway. In a quite area of an out of town retail park. It is built like a classic American motel. Do not be put off, just 4 miles from the ancient fortress of Carcassonne which has loads of free parking. We were amazed at how easy and accesable it all was. Lots of restaurant options for dinner if you decide not to eat in the old town. The aircon was very welcome as well. Very good value for money.
Stayed 1 night in Aug 2018

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnight stay
A good overnight stop, close to a Geant hypermarket, but a bit out of the city. Staff were very friendly and helpful. We had an evening meal here which was fine and good value. Good car parking space - within a compound that is shut overnight.
Stayed 1 night in Jun 2017

4/10 Poor

the Kenster, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really!!
A truckies' special. Like motel 6 chain in USA but smaller and even less comfortable, It was cheap and I wanted to try the full spectrum of acomm while in europe for month. This chain was not my cup of tea. If you are just travelling and have no choice it is perfect. But really!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay and good value. The manager is extremely helpful and attentive.

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far and Away the worst we have stayed in
Hotel redefines basic to a lower level than ever. 5 Star Luxury never. It TOTALLY Misrepresents reality. Garden is rough burnt grass! Hotel board has 2 Stars but the Tourism Office lists it as ONE Star. It seems convenient that the INDUSTRIAL ZONE and closeness to the Airport are not mentioned. Nothing around but businesses, no restaurants or cafe bars. No lounge facilities or bar, getting a coffee is a mjaor task. We we don't normally do this they said!. Cafe au lait in espresso cups, cafe noir grande in CHINA ICE CREAM CONES ! Hotel 's at the western end of the city and the attractions mentioned on the eastern side. Nothing is easy walking so saying "close to" is not factual. On the hotel - restaurant was closed apart from breakfast and no tables just long counter tops with stools, no rooftop terrace, no balconies the photo aside, no room telphone or complimentary papers. Shower toilet would suit a plane it was so small - pink plastic and dirty. Air con in both rooms noisy and the quiet disturbed by road noise annd aircraft. Our view avoid this place like the plague! Unfortunately arrival too late to cancel. Ruined our Carcassonne visit, two of party in 70's so attraction closeness very important. Fooled by the hotel descriptions. An employee (when found) in a Pontius Pilate way blamed hotel.com for everything. Our recommendation get accurate on descriptions or remove this place from the website

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
It was bad, hotel is hard to get to, no chairs in the room, desk person would not let us have a chair, internet service required a long and difficult sign-in, the bath room and shower was made for miniture people. Never again!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST PLACE I HAVE EVER STAYED!
I won't waste too much time on this: This hotel is a MOTEL , In an Industrial estate close to the airport. Reception closes 7.30 pm only thing available soft drinks or beer. When I asked about any food "a croissant?" was the reply. NOWHERE around to get any food. So bad I checked out after 4 hours and got a taxi into town. Useless aircon, tiny I hated my stay and home after only 2 days! this place (FastHotel) was appalling and I would recommend you avoid it at al costs! I have gone on far too long but I must re-iterate that I HATED EVERY SECOND of my brief stay!

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy walk to airport
Nice place to stay, food in bar, helpful staff, clean and comfortable, good value for mony and I was able to walk to airport in 20 mins. Staff showed the the route and gave me a map.

8/10 Good

Stuart, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fasthotel
Good clean basic hotel within a few minutes of Carcassone airport. Food served on the evening was very good for the price paid. I would certainly stay in the hotel again if flying out of Carcassonne.

8/10 Good

Karen, England

Liked: Cleanliness, staff & service
Convenient for Carcassone Airport
We were visiting Marciac but due to the bad weather (snow, ice and minus temp) we decided to stay near the airport the night before we travelled home rather than risk an early morning 3 hour drive in icy conditions. The hotel room (motel room) was basic but the bed was very comfortable. However, the restaurant was superb and the evening meal we had was excellent. The chef and waitress were fabulous - we will stay again just for the food.

8/10 Good

Hilda, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Clean room and friendly staff. Within walking distance of airport but a little far to drag a large suitcase. Breakfast also good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ian, Leicester, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Budget hotel - good for the price
Hotel is a five minute walk from Carcassonne airport although you cannot hear any planes. Very basic accommodation which was ok for a day but I could not stay here for a longer period of time. Room clean, bathroom is the size of an aircraft toilet! The owner does not speak English so it is difficult to ask anything unless you know French. Carcassonne is a 30 minute walk away. There is a supermarket across the road fromt he hotel but there are no restaurants in the local area. The hotel does have a restaurant but it is buffet service and the food did not look very tempting.

10/10 Excellent

Tom, Cheshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast Hotel near Carcasonne airport
The Fast Hotel was within walking distance of Carcasonne airport but was unfortunately located on an industrial estate However the acommodation was clean and comfortable and quiet at night. The evening meal (and the breakfast) was a superb experience of wonderful French food with a typical French atmosphere. I would certainly use this hotel again.

10/10 Excellent

John, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very warm feel to this hotel, staff helpful. Rooms very good for the low price you pay, clean and tidy. Good stop for the airport as 5 mins walk

10/10 Excellent

Cyril

Stayed 1 night in Aug 2024

6/10 Okay

jean christophe

Liked: Cleanliness, staff & service
Ras
Stayed 1 night in Sep 2023

4/10 Poor

ALAIN

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel à oublier.
Arrivee pour 16h dans horaire reception, acceuil fermé, appel telephonique au responsable qui indique le numero chambre, clé sur bureau. Chambre non climatisée malgre que cela soit mentionne sur le site hotel.com. Re appel au salarié qui va installer clim portable, et precise que les travaux sont en cours. A preciser température exterieur 37°. Au retour plus de 6h plus tard, chambre une fournaise....Une nuit à oublier . Salle bains : cabine avec douche et rideau plastique. 1 seul verre, nous etions 2. Odeurs exterieures désagréables quand nous avons voulu ouvrir. Parking sécurisé : pas de fermeture.
Stayed 1 night in Aug 2023

2/10 Terrible

Marilou

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pas de climatisation et pas d'avertissement a l'avance. Vous le découvrez une fois sur place.
Stayed 1 night in Aug 2023

2/10 Terrible

Saber Durán

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Llegamos y no habia aire acondicionado cuando lo anuncian en un cartel, respuesta encoginiento de hombros... Tipico... No aire, no limpieza y cambio de toallas, nadie en recepcion uno de los dias... No jabon ni ningun tipo de amenidad... Un desastre.
Stayed 2 nights in Aug 2023

2/10 Terrible

LILA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Thérèse

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
séjour a carcassonne pour le feu d'artifice réservation de dernière minute. accueil agréable personnel aimable pour le bien pour le moins bien une seule pise dans toute la chambre pour le lit comme sommier une planche de contre plaqué matelas moyen pas de chance clim en panne . petit déjeuner un peux cher. vue d'ensemble extérieure peinture fatiguée un rafraichissement serait souhaitable. un nettoyage des abords serait nécessaire ( un four dans haie qui borde l'hotel ) nettoyage des wc moyen.
Stayed 1 night in Jul 2023

10/10 Excellent

Veronique

Stayed 1 night in Jul 2023