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Luxury Villa, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Design Villa, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at L'ermitage - Franschhoek Chateau & Villas, you'll be within walking distance of Cape Floral Region Protected Areas. You'll find features such as free WiFi in public areas and free valet parking, plus 3 bars.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 10 minutes on foot from Cape Floral Region Protected Areas and a 1-minute drive from Huguenot Memorial Museum
  • Airport, cruise terminal and local-area shuttle service available for a fee

L'ermitage - Franschhoek Chateau & Villas ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for L'ermitage - Franschhoek Chateau & Villas

Everyone (1)
2 out of 5

Unit no 29 needs a serious makeover

The issues I have is not with the staff but with your upkeep of unit no 29. The units are privately owned so the hotel manage the units for the owners. The one we stayed in smelled awful, like a sewerage. The bedroom smelled like a wet carpets. Mould skirting in the main bedroom. And last but not least we had ants in the main bedrooms bed the evening. It was an unpleasant stay and the hotel was notified upon my check in about the issues we had. Unfortunately we will not return.

Posted by , from S. on 17 Apr 2017

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About the L'Ermitage Franschhoek Chateau

Location Lambrechts Road, Franschhoek, Western Cape 7690

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly L'ermitage - Franschhoek Chateau & Villas. The hotel can provide concierge services and wedding services. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Franschhoek hotel.

  • 1 building
  • 1 floor
  • 42 guestrooms or units
  • 3 bars or lounges
  • 915 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 5 km, cruise terminal shuttle, ferry terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

L'ermitage - Franschhoek Chateau & Villas offers 42 air-conditioned accommodations with DVD players and a safe. This individually decorated and furnished accommodation includes desks. Tempur-Pedic beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Franschhoek hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • In-room kitchenette
  • Separate bedroom
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

L'ermitage - Franschhoek Chateau & Villas has a restaurant serving breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. L'ermitage - Franschhoek Chateau & Villas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franschhoek L'Ermitage
  • L'Ermitage Chateau Villas
  • L'Ermitage Chateau Villas Hotel
  • L'Ermitage Chateau Villas Hotel Franschhoek
  • L'Ermitage Franschhoek
  • L'Ermitage Franschhoek Chateau
  • L'Ermitage Franschhoek Chateau Villas
  • l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
  • l`Ermitage Franschhoek Chateau And Villas
  • L'Ermitage Franschhoek Chateau Villas Hotel
  • L'Ermitage Franschhoek Chateau Villas
  • l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
  • L'Ermitage Franschhoek Chateau
  • L'ermitage Franschhoek Chateau Villas
  • L'ermitage - Franschhoek Chateau & Villas Hotel
  • L'ermitage - Franschhoek Chateau & Villas Franschhoek
  • L'ermitage - Franschhoek Chateau & Villas Hotel Franschhoek

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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