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Hotel on the Promenade

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel on the Promenade

Balcony
Front of property – evening/night
Beach/ocean view
Deluxe Double or Twin Room | View from room
Breakfast, lunch, dinner served; French cuisine, sea views

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
  • Sea Point Pavillion
    7 min walk
  • Empire Asian Restaurant
    2 min walk
  • Cape Town Station
    9 min drive
  • Cape Town (CPT-Cape Town Intl.)
    28 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

President Hotel

Pool
Spa
Kids pool
Free WiFi
4.3 out of 5, Excellent, (636)
The price is €473
for 1 night
includes taxes & fees
1 Jan - 2 Jan
President Hotel

About this property

Hotel on the Promenade

Family-friendly Cape Town hotel in Sea Point with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Hotel on the Promenade offers 7 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Hotel on the Promenade, you're just a quick walk from Milton Beach. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine at The Bistro, a bistro with ocean views
  • Breakfast is offered for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Cape Town Stadium and 5 minutes from Cape Town International Convention Centre
  • Airport, cruise terminal, and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel on the Promenade. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cape Town hotel is smoke free.

The hotel hosts a free manager's reception on select days.
The Bistro - Overlooking the ocean, this bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (ZAR 50.00 per day)
  • Limited on-site parking
  • Free off-site parking; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro

Things to do

  • Bike rentals
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel on the Promenade

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 250.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel on the Promenade offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Hotel on the Promenade Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William A. Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamra, Denver, CO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.

10/10 Excellent

Raymond, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.

10/10 Excellent

Michael, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel!
Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!

8/10 Good

FBB, Johannesburg

Liked: Staff & service, property conditions & facilities, room comfort
Superb!
The Cascades is an amazing boutique hotel. I thoroughly enjoyed my stay there. The rooms are superb!! Although the bathroom didn't seem like it had been cleaned properly (I found random hairs in the basin & shower) I find it hard to hold this against them due to the lovely I had at the hotel.

10/10 Excellent

Ilana, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff was extremely welcoming and friendly upon our arrival. The room was spacious, very clean and well appointed with modern amenities and a large balcony. Breakfast was delicious! Very close to the ocean and the Sea Point Promenade. Would definitely recommend!

10/10 Excellent

Jamie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place with great hosts.
Best place we stayed in during our visit to Cape Town. Close to the water and about 4km out from the V&A waterfront and thankfully less touristy. Wonderful patio restaurant and the service was excellent. It's easy to hop on a bus and parking was easy to find. Uber is available in Cape Town so it's easy to get around if you prefer not to drive.

10/10 Excellent

SoWi, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, kind and warm welcome by Els and her staff, extended breakfast. Fantastic service, very good adress in Cape Town !!!

8/10 Good

John & Hettie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic
Had a great stay. Parking can be a problem. We only had "nibbles" as most of the meals on the menu (dinner) was not available. But it was good. Breakfast was awesome. The staff is really good and the reception when we arrived the best.

10/10 Excellent

Danilo, Ribeirao Preto, SP-Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização e visinhança. Equipe fantástica, bem receptivos e atenciosos. Café da manhã impecável!
Stayed 5 nights in Jun 2018

10/10 Excellent

didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hotel
Tres bel hotel,propre bien situé, Acceuil remarquable

10/10 Excellent

Anton, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet och personligt hotell i bästa läge
Ett litet och mycket fint boutique hotell som gjorde vår vistelse i Kapstaden så bra som överhuvudtaget är möjligt. Mycket hjälpsam och trevlig personal. Rummet var stort, funktionellt och rent med en stor hörnbalkong på andra våningen. Delvis utsikt över havet. Frukosten var fräsch och varierad och maten på lunch och middag var mycket bra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Sea Point.
Awesome place to stay in Cape Town. Really close to the beach with very confortable bedroom and tasty breakfast. Staff is very friendly.

10/10 Excellent

CHIEH, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good, good price, sweet staff.
Great place to stay. The staff are all friendly and willing to help. Quiet neighbourhood and close to the beach.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rodrigo, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
O hotel é muito bem localizado, fica em Sea Point. Dá pra andar pra praia a pé, tem um calçadão muito legal pra dar uma caminhada e fazer um exercício. O staff é muito simpático, o quarto tem um tamanho bom e o banheiro também. Cama e banho confortáveis. O restaurante do hotel não é nada excepcional, mas oferece boas opções. O café da manhã incluído tb é farto. Apenas 2 pontos negativos a serem mencionados: a simpatia do gerente não era das melhores, apesar que no último dia conhecemos a esposa dele que o substituiu e a diferença foi de 180 graus, muito simpática, pena que só a conhecemos no último dia! E a internet oferecida nos quartos, muito instável e apenas 1 aparelho por vez ( pra quem depende de internet durante a viagem é uma questão).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel in Sea Point Super Frühstück, 1x wöchentlich Braii zu empfehlen