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Derwent House

4.0 star property

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Exterior
Exterior
Breakfast meal
Room
Room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
14 Derwent Road, Tamboerskloof/Gardens, Cape Town, Western Cape, 8001
  • Long Street
    ‪15 min walk‬
  • Camps Bay Beach
    ‪5 min drive‬
  • Table Mountain
    ‪5 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Beautiful Room

Beautiful Room

Beautiful Room

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Terrace

Standard Double Room, Terrace

Standard Double Room, Terrace

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Pool View

Standard Double Room, Pool View

Standard Double Room, Pool View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace, Mountain View

Deluxe Suite, 1 Bedroom, Terrace, Mountain View

Deluxe Suite, 1 Bedroom, Terrace, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Derwent House

Victorian guesthouse with spa services and a 24-hour front desk
Along with an outdoor pool, this guesthouse has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. Housekeeping is available on request.
Derwent House offers 10 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. A pillow menu is available. Satellite television is provided.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the guesthouse include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Derwent House. During your stay, you're just a quick walk from Kloof Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute walk from Kloof Street and a 2-minute drive from Long Street
  • Airport shuttle service available for a fee
As a guest of Derwent House, you'll find an outdoor pool, spa services, and a terrace. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Derwent House also features multilingual staff, a garden, and coffee/tea in a common area. A complete renovation of Derwent House was completed in December 2023.

Smoking is allowed in designated areas at this 4-star Cape Town guesthouse.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Room service is available.

Languages

Afrikaans, Arabic, English, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; ZAR 185 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 440 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Derwent House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Derwent Cape Town
Derwent House
Derwent House Cape Town
Derwent Hotel Boutique
Derwent House Boutique Hotel Cape Town, South Africa
Derwent House Boutique Hotel Cape Town South Africa
Derwent House Guesthouse Cape Town
Derwent House Guesthouse
Derwent House Cape Town
Derwent House Guesthouse
Derwent House Guesthouse Cape Town

Derwent House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 166 out of 190 reviews
Rating 8 - Good. 18 out of 190 reviews
Rating 6 - Okay. 4 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

J

Stayed 3 nights in Dec 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The staff were phenomenal! I did not feel safe walking around the area, but we used UBER and had no issues. I would stay again. They allowed us to stay in our room until we left for the airport in the late afternoon. That was a real perk!
Stayed 6 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great find
This hotel was a delight. The staff were lovely, the room very comfortable and in a brilliant position in Cape Town. The team were really helpful in planning our days, gave a great restaurant recommendation and made us feel very welcome.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dana, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming boutique hotel in a wonderful Cape Town neighborhood, the Gardens. The owners were extremely helpful suggesting restaurants and making reservations for us. We had an apartment unit with a full kitchen that was well-stocked I highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Warren

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in all aspects! Highly recommended!
Stayed 7 nights in Jul 2024

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel - the best!
Absolutely fabulous hotel - incredible service, superb room, great indoor & outdoor spaces and amazing breakfast. Complimentary tea, coffee and cake in the afternoon as well as well stocked honesty bar. I am struggling to think of a better place that we have stayed at around the world - it is the staff in particular that go the extra mile with everything that really differentiates this hotel from others. A truly 6 star experience. Thank you so so much - you are all superstars
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent small boutique hotel. All of the staff we met were helpful and friendly. The rooms were clean and really comfortable. Thoroughly enjoyable stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gregory

Travelled with family
WOW is how I would describe this property. Every staff member bent over backwards to make us feel at home. This was an experience I can not wait to redo. I will definitely stay here again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Marianne, Ann Arbor

Stayed 5 nights in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cape Town
Fantastic stay. Perfect location. Staff go out of there to make sure that you have the best possible holiday. Very homely welcoming atmosphere make it special.
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect Boutique hotel. It is in a great location, the staff is very friendly and helpful and the decor is perfect for Africa. The rooms are very clean and the included breakfast was perfect. The experience could not have been better. We will return when we next visit Cape Town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful small hotel. We felt like we were staying with family. Luca and his team were friendly and welcoming. Highly recommended.
Stayed 3 nights in Aug 2023

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Home from home! It was everything you’d wish for and more. The team couldn’t do more for us and made us feel like part of the family. They were always giving us ideas for things to do, places to go and eat. One of the best places we’ve stayed and always warmly welcomed. Loved it. Away from the tourist traps and in a cool spot
Stayed 6 nights in May 2023

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff that went way above and beyond. Included breakfast was excellent and better than what you could find in any restaurant if you went and sat down and ordered avocado toast in my case with salmon. They have lots of staff to make sure the place is secure and everything is taken care of in a timely manner. As for the frequent power outages there were no inconveniences since they have batteries that filled in the outages like they didn’t happen. Very good stay, would choose over a chain since it’s much more personalized and friendly.
Stayed 5 nights in Apr 2023

10/10 Excellent

Janet, Millom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff at Derwent House are exceptional, nothing is too much and the thought that has been taken to make our stay enjoyable is gruels astounding. Everything you need is provided and some of the very thoughtful touches both in your room and in the dining area are so well done. the staff at Derwent house are exceptional, if your going to Cape Town stay here it’s amazing.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Great stay, felt welcomed from the second we arrived. Lovely room, beautiful lounge and pool area, great breakfast. Staff superb helping plan trips and help with all queries.
Stayed 3 nights in Apr 2023

6/10 Okay

Chris

Liked: Cleanliness
Good guesthouse and value for money
Good guesthouse and value for money, but a few things that could easily be improved. Locks to rooms didn’t work properly, service was sweet but a bit overwhelming and breakfast was a little average. Luca the manager however was absolutely fantastic and super helpful, would recommend.
Stayed 3 nights in Apr 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Derwent House. All of the staff were super friendly and helpful and we loved the honesty system at the bar. We will definitely be back!

10/10 Excellent

Stephen, Anacortes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel, in a neighborhood full of restaurants, nightlife and shopping. Most outstanding was the friendly and helpful service, which competes with concierges in the larger hotels, from restaurant recommendations and reservations, to car-hires and other basics. The only minor downside was the lack of a generator to compensate for South Africa's rolling power blackouts, so the air conditioning goes out for a couple hours each night, but it was a minor inconvenience. I would highly recommend this hotel.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Oassis in Cape Town
The Derwent House was excellent on all accounts with the exception it is on a hill and my husband isn't the best at parking however the manager came and parked the car for us and we didn't need to use it again until we left. The guest house is convenient for Table Mountain and walking Lions Head it is a small oassis to come back to at the end of the day. Delicious afternoon teas and quiet at night. Easy access to the Waterfront and good restaurants within walking distance
Stayed 2 nights in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure Boutique Hotel in Cape Town
Beautiful Boutique Hotel in a great area of Cape Town- Our correspondence prior to coming helped to make everything smooth and comfortable ( eg. pick ups/drop off from the Guest home, the area , things to do - restaurants to visit etc . ) Breakfast was amazing with fantastic coffee to start , juice choices, cereals, cheeses , breads and jams etc....followed by a hot plated excellent classic bacon and eggs cooked to taste breakfast ...yum yum... served in a vibrant dining area... Our room was lovely overlooking the pool with 2 balconies- All was so tasteful and wonderful... We were close to a few of our favourite restaurants- so great to take them in. All in all superb !!!!!! We had a lovely warm welcome into this very vibrant and
Stayed 2 nights in Sep 2022

8/10 Good

Shari, Chapel Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022