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Hotel Moka

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Moka

Outdoor pool
Rafting
Standard Room
Property entrance
Food and drink

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Complejo Las Terrazas, Km. 52 ½, Autopista Artemisa, Candelaria
  • Galleria de Lester Campa
    4 min walk
  • La Plaza
    4 min walk
  • Baths of San Juan
    6 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Moka

Hotel in Candelaria with 2 restaurants and a 24-hour front desk
2 restaurants, an outdoor pool, and a conference center are available at this smoke-free hotel. Self parking is free. Other amenities include an outdoor tennis court, WiFi in public areas, and laundry facilities. Limited housekeeping is available.
Hotel Moka offers 42 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Moka, you're just a quick walk from Galleria de Lester Campa. Features include free self parking, plus 2 restaurants and an outdoor pool.
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a conference center, and a gift shop
  • Onsite recreation includes an outdoor tennis court, bike rentals, and rowing/canoeing
  • Just a 4-minute walk from Galleria de Lester Campa and 4 minutes by foot from La Plaza
There are 2 restaurants on site. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Hotel Moka offers its guests an outdoor tennis court and an outdoor pool. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Moka. Free self parking is available. The property offers extended parking privileges.

This 3.5-star Candelaria hotel is smoke free.

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Extended parking on site

Food and drink

  • 2 restaurants
  • Room service available

Things to do

  • Bike rentals
  • Canoeing
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • Rafting
  • Shopping
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Fee for wired internet in public areas: USD 2 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moka Hotel Las Terrazas
Moka Hotel
Moka Las Terrazas
Moka Hotel Cuba/Las Terrazas
Hotel Moka Candelaria
Moka Candelaria
Hotel Hotel Moka Candelaria
Candelaria Hotel Moka Hotel
Hotel Hotel Moka
Moka
Hotel Moka Hotel
Hotel Moka Candelaria
Hotel Moka Hotel Candelaria

Hotel Moka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Tasteful architecture and layout in a lovely scenic setting good facilities, good restaurant which is just as well as there’s only one other option down the hill which is a slightly pretentious eco outfit . Unusually mini bar contents are free
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Very nice stay in a wonderful location, we would recommend a visit to las terrazas
Stayed 1 night in Jan 2020

10/10 Excellent

Manolo, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice with a beautiful landscape, very nice rooms and they have full breakfast although in the description they said continental breakfast
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location and staff was good and helpful. A couple of days was enough.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, very nice rooms. Breakfasts were sufficent; nothing to really complain about. However, the food served at dinner time was outstandingly terrible. Meat selections arrived at the table swimming in grease; the cooks tried to rescue the food by including an absorbent "tortilla" or potato underneath. Avoid taking meals at this hotel.
Stayed 2 nights in Dec 2018

8/10 Good

Snowmaven, Avon, CO

Liked: Cleanliness, staff & service, room comfort
It's a Cuban government owned hotel, so expectations are moderate. However, compared to other government hotels, the Moka is one of the better. It's funky, but and in an amazing area and worth the stay.
Stayed 1 night in Nov 2018

8/10 Good

Jo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in an area of absolute beauty
Loved this place. A peaceful respite following a manic tour of Cuba. The lower temperature and breeze were a welcome relief. Great place to relax and chill. Reception staff were incredibly helpful (helped my friend find a casa in the village - book before you go as much cheaper than on arrival!)
Stayed 2 nights in Aug 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Mileydys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Alienor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Hotel très sympa avec de grandes chambres et propres.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
- Établissement propre mais qui a pas mal vieilli et qui nécessiterait dès lors une petite restauration. - Prix du dîner relativement élevé par rapport à ce qui nous a été servi. - L’hôtel accueillait plusieurs groupes et n’a pas la capacité pour cela : nous avons donc dû prendre notre petit-déjeuner non pas dans la salle, mais au bar en faisant des allers-retours alors que d’autres personnes mangeait dans le hall d’accueil .... - Les environs de l’hôtel (descente vers le lac, promenade autour du lac, logements dans le village, etc.) sont très sales (notamment beaucoup de détritus et déchets plastiques au sol) et bien loin de ce que l’on pourrait attendre d’un eco-village inscrit au patrimoine de l’Unesco.
Stayed 1 night in Jan 2020

10/10 Excellent

M.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. The best in this area
Nice and comfortabel hotel in the jungle. Good food, nice rooms and pool, secure parking. Loved it.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Das Positive - die Lage mitten im Wald ist auch leider das Negative. Durch die extrem hohe Luftfeuchtigkeit kommt es leider zu Schimmelbildung an dem Gebäude. Ich denke es liegt allerdings an der Lage des Ortes, viel kann man nicht dagegen tun. Allerdings könnte das Hotel renoviert werden, man sieht und hört arbeiter auf dem Gelände aber nicht in den Zimmern. Die Minnibar war inklusive und wurde aufgefüllt - super! Das Personal ist zwar nicht das beste aber wenn man sie einmal geknackt hat sind sie freundlich.
Stayed 2 nights in Sep 2019

8/10 Good

VE, Wien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Architektur, tolle Lage, Größe der Zimmer, schönes Pool.... Leider katastrophales - nicht frisches - Frühstück ,Früchte vertrocknet, braun gewordenes Fruchtfleisch, angegraute Wurstränder...
Stayed 2 nights in Sep 2019

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Abgewohntes Hotel in wunderbarer Lage
Das Hotel liegt in einer wunderbaren Landschaft. Das Haus selbst hat sicher schon bessere Tage gesehen und wirkt etwas heruntergekommen. So konnten wir während unseres zweitägigen Aufenthalts nur kalt duschen, weil das warme Wasser nicht funktionierte.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine sehr schöne Lage und Architektur
Stayed 3 nights in Mar 2019

8/10 Good

Oksana/Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
SUPER MOOI LOCATIE !!! Hotel is oud, maar schoon ! Wij hebben hier veel plezier gehad. Restaurant is goed, bar is goed !!Personeel is TOP ! Van activiteiten - adviseren wij CANOPY !! Onvergetelijk !! Vegetarisch Organic restaurant El Romero hier naast is TOP !!
Stayed 3 nights in Feb 2019