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Heron's Landing Hotel

2.5 star property

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Photo gallery for Heron's Landing Hotel

Land view from property
View from property
Family Penthouse, 2 Bedrooms | Balcony
Exterior detail
Family Penthouse, 2 Bedrooms | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Torii Gate
    ‪2 min drive‬
  • Campbell River Museum
    ‪3 min drive‬
  • Maritime Heritage Centre
    ‪3 min drive‬
  • Campbell River, BC (YHH-Campbell River Water Aerodrome)
    ‪9 min drive‬

Room options

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Penthouse, 2 Bedrooms

Family Penthouse, 2 Bedrooms | Balcony

Family Penthouse, 2 Bedrooms

  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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The price is €82
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includes taxes & fees
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About this property

Heron's Landing Hotel

Beach hotel with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 9:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Free self-service breakfast available 7:30 AM–9:00 AM on weekdays and 9:00 AM–10:30 AM on weekends

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 748 reviews
Rating 8 - Good. 295 out of 748 reviews
Rating 6 - Okay. 91 out of 748 reviews
Rating 4 - Poor. 20 out of 748 reviews
Rating 2 - Terrible. 29 out of 748 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Old outdated place. Dirty dishes in the dishwasher. Dirty counters. Dust bunnies. Terrible service. Three guests, two towels. No restocking items like soap, coffee, towels between days stayed. Housekeeper spoke no English. Definitely won’t stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed previously and it is a great place for a quick trip from the North Island to Campbell River. We liked the breakfast and everything was great.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible experience through Expedia. We got the wrong size room, the bedspread was stained, the kitchen was falling apart. We had to call to get help with check in at 4:30 in the afternoon and there willing to come to the desk and help us. We left and are requiring a refund. Expedia should not be promoting this as a highly rated hotel worth the extra money.
Stayed 1 night in Nov 2024

2/10 Terrible

kim

Stayed 1 night in Oct 2024

10/10 Excellent

Tryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Needed a short overnight while on route to the islands. Staff accommodated a late check in with no fuss and the dogs and I had a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The bed was very comfortable, had a microwave, fridge and coffee maker. The breakfast was great. The underground parking was an unexpected plus. I stayed two nights and enjoyed my stay and would stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Stayed 1 night in Oct 2024

4/10 Poor

Glen

Disliked: Cleanliness, property conditions & facilities
Did not clean or make up room, checked out day early. No elevator or information about elevator make check in & out difficult. Room needed basic refinishing or painting.
Stayed 3 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean!
Stayed 1 night in Oct 2024

8/10 Good

Carol

No thank you
Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best friendly staff
We stayed there last year and came back again. Best value for everything in the room, condo suite.
Stayed 28 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and walkway across the road The free breakfast was also nice
Stayed 7 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Staff & service, room comfort
We love the large family suite with two bedrooms and two baths. It has a great view of the ocean. The free breakfast is adequate .
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold smell and lack of security
The staff was wonderful. The interior was absolutely gross. The room smelt like mold. The people beside us were very loud and the walls were quite thin. We could hear them yelling all evening and morning. The place has never been cleaned beyond the surface level. We inquired about extra bedding and the hotel didn’t have any extra. My spouse had to buy additional bedding at the local department store. This place is running to do the bare minimum until the owners are offered some sort of deal from a land developer. That’s the only reason I can say this place exists. How would I known this? Well looking at the aesthetic the place has never been updated. But in all honesty the worse part was the lack of a locking latch on the door. It simply had the card key lock but no additional locking latch - weird. I would not recommend this place to anyone. The only redeemable aspect of this whole experience was the staff. They were very nice and the front desk lady who checked us in was lovely.
Stayed 2 nights in Oct 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet &1 of 2 towels were dirty. Bathtub drain was plugged. Shower was 1/2' deep while showering. Front desk clerk really didn't care when told.
Stayed 1 night in Oct 2024

8/10 Good

Weishi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so deceitful to say breakfast is included and then say on the weekend it doesn’t start till 9 AM. Who the hell eats at 9 AM in the morning. I think they’re just out to save money and they don’t want people eating breakfast. It used to be six or 630 but I guess new owners are managers changed it. I won’t be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Room comfort
Comfortable but work needed
Unfortunately our room had a few issues with leftover litter on the balcony and in a couple of cupboards however the room and bathroom were clean and comfortable - good shower. Apparently the vast majority of clients are repeats which accounts for the casual check in. Nice location - good price. We would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

danny

Very ordinary nothing special
Stayed 1 night in Oct 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing space and view
Stayed 2 nights in Oct 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay for 2 nights were fantastic. Room was very vlean and quiet. Breakfast was included and had indoor patking.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Stayed 1 night in Sep 2024

2/10 Terrible

Carolyn

Stayed 2 nights in Sep 2024