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Heron's Landing Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heron's Landing Hotel

Land view from property
Family Penthouse, 2 Bedrooms | Living room
Family Penthouse, 2 Bedrooms | Balcony
Exterior detail
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Torii Gate
    ‪2 min drive‬
  • Campbell River Museum
    ‪3 min drive‬
  • Maritime Heritage Centre
    ‪3 min drive‬
  • Campbell River, BC (YHH-Campbell River Water Aerodrome)
    ‪9 min drive‬

Room options

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Penthouse, 2 Bedrooms

Family Penthouse, 2 Bedrooms | Balcony

Family Penthouse, 2 Bedrooms

  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Heron's Landing Hotel

Beach hotel with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 9:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Free self-service breakfast available 7:30 AM–9:00 AM on weekdays and 9:00 AM–10:30 AM on weekends

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 734 reviews" "
Rating 8 - Good. 292 out of 734 reviews" "
Rating 6 - Okay. 88 out of 734 reviews" "
Rating 4 - Poor. 19 out of 734 reviews" "
Rating 2 - Terrible. 27 out of 734 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet &1 of 2 towels were dirty. Bathtub drain was plugged. Shower was 1/2' deep while showering. Front desk clerk really didn't care when told.
Stayed 1 night in Oct 2024

8/10 Good

Weishi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so deceitful to say breakfast is included and then say on the weekend it doesn’t start till 9 AM. Who the hell eats at 9 AM in the morning. I think they’re just out to save money and they don’t want people eating breakfast. It used to be six or 630 but I guess new owners are managers changed it. I won’t be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Room comfort
Comfortable but work needed
Unfortunately our room had a few issues with leftover litter on the balcony and in a couple of cupboards however the room and bathroom were clean and comfortable - good shower. Apparently the vast majority of clients are repeats which accounts for the casual check in. Nice location - good price. We would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

danny

Very ordinary nothing special
Stayed 1 night in Oct 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing space and view
Stayed 2 nights in Oct 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay for 2 nights were fantastic. Room was very vlean and quiet. Breakfast was included and had indoor patking.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Stayed 1 night in Sep 2024

2/10 Terrible

Carolyn

Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good value central location
Stayed 1 night in Sep 2024

6/10 Okay

Penny

Disliked: Cleanliness
Room was adequate for one night. Check in was a bit odd. Hallways were dirty.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy carpet....unlit and empty front desk. The suite seemed clean, but smelled like deodorizer was possibly trying to hide something. We felt uneasy sleeping there and would not ever go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by the size and amenities of the suite I had! It was incredible and so worth it for the money! I was also travelling with my dogs and they were so dog friendly. Thank you!
Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was relatively comfortable but the musky smell was overwhelming and every time the toilet was flushed, the pipes rattled so loud it sounded like the roof was going to cave in. Not worth $200 we paid for the night. I would NEVER stay here again, I’d rather sleep in my car!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Check-in was slow and searchy. When we did get our keys we found our room to be an unmade mess. Went back to office and no one was there. Had to make a phone call from the desk phone which had a note basically saying "use this phone when no one is here" so I guess this is frequent. Told staff what had happened and they said it will be dealt with. I had to wait a long time for some one to come back to the office. After listening to a longish debate about how to resolve this the end result was an upgrade which was very nice as this was an anniversary trip. So kudo's for that. Got down to the included breakfast late so I didn't see a whole lot but the eggs and sausages were great. We had looked at this property for awhile eagerly wanting to try it but the room was a tad tired.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SANDY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
a small problem with an unhappy guest at check-in but other than that we have enjoyed our stay
Stayed 1 night in Sep 2024

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Sheila

I didn’t end up spending the night there. The bedspread was covered in soiled spots. I pulled back the covers to see the sheets. They had soiled spots also. They had both been washed but should havre been thrown out. When I arrived no one was at the desk. Phoned the operator and was told where my key was. The next morning I called to explain why I didn’t spend the night but had to leave a message. Not impressed.
Stayed 1 night in Sep 2024

2/10 Terrible

Kyra

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful
Stayed 3 nights in Aug 2024

8/10 Good

Troy

Stayed 2 nights in Sep 2024

8/10 Good

Pamella

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here and being close to the ocean. Bed was really comfortable and I appreciated the upgrade. Thanks.
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean. Check in delayed. Little English spoken. Bed overly soft and pillows lousy. No soap/conditioner/shampoo in the shower dispenser. Will not stay there again.
Stayed 1 night in Sep 2024