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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Single Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Single Room, 1 King Bed, Accessible (With Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Calgary Downtown. During your stay, you're just a quick walk from Studio Bell. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Stampede Park and Calgary TELUS Convention Centre
  • Cats and dogs welcome for a fee (restrictions apply)

Hilton Garden Inn Calgary Downtown ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Calgary Downtown

Everyone (1) Couples (1)
3 out of 5
Stayed 3 nights. Cleaning was never done despite requested. After insisting for each and every day, it was performed at 5pm. Very annoying! Floor in the room was sticky. Frontdesk staff was nice and helpful.

Posted by on 14 Jul 2023

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Comment from Hotel Management

15 Jul 2023 by Guest service

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the housekeeping service provided during your stay. This is certainly not up to our normally high standard and I appreciate you bringing it to my attention. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you back to the area that you will consider staying with us again.

3 out of 5

Posted by on 12 May 2022

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About the Hilton Garden Inn Calgary Downtown

Location Suite A-711 4th St SE, Calgary, AB T2G 1N3

Property Features

Hilton Garden Inn Calgary Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hilton Garden Inn Calgary Downtown. For a fee, parking is available. This 3-star Calgary hotel is smoke free.

  • 198 guestrooms or units
  • 13 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Calgary Downtown offers 198 accommodations with a hairdryer and an iron/ironing board. 47-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. This Calgary hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 9:00 AM.

Hilton Garden Inn Calgary Downtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 22 for adults and CAD 11.00 to 11.00 for children
  • Covered self-parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown Calgary
  • Calgary Hilton Garden Inn Calgary Downtown Hotel
  • Hotel Hilton Garden Inn Calgary Downtown
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn
  • Hilton Garden Calgary Downtown
  • Hilton Calgary Calgary
  • Hilton Garden Inn Calgary Downtown Hotel
  • Hilton Garden Inn Calgary Downtown Calgary
  • Hilton Garden Inn Calgary Downtown Hotel Calgary

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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