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Ballina Byron Islander Resort and Conference Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ballina Byron Islander Resort and Conference Centre

Terrace/patio
Garden
Premium King
Bar (on property)
Breakfast, dinner served; local cuisine, pool views

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1 Ronan Place, West Ballina, NSW, 2478
  • Big Prawn
    7 min walk
  • Saunders Oval
    3 min drive
  • Ballina Fair Shopping Centre
    3 min drive
  • Ballina, NSW (BNK-Ballina - Byron Gateway)
    7 min drive

Room options

View all photos for Premium King

Premium King

Premium King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin

Executive Twin

Executive Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Queen

Executive Queen

Executive Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Jetted Tub

Premium Room, Jetted Tub

Premium Room, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Disabled

Executive Disabled

Executive Disabled

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Queen Spa

Premium Queen Spa

Premium Queen Spa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin

Standard Twin

Standard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen

Standard Queen

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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About this property

Ballina Byron Islander Resort and Conference Centre

Ballina motel in West Ballina with an outdoor pool and a restaurant
Along with an outdoor pool, this motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and a business center.
Ballina Byron Islander Resort and Conference Centre offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Ballina Byron Islander Resort and Conference Centre. During your stay, you're just a quick walk from Big Prawn. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local cuisine and garden views while dining at The Terrace Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, 3 meeting rooms, and a conference center
  • Within a 15-minute walk of Big Prawn and Richmond River Nature Reserve
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this motel measures 1292 square feet (120 square meters) and includes a conference center. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Ballina Byron Islander Resort and Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ballina motel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
The Terrace Restaurant - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 5.50-40.00 for adults and AUD 5.50-40.00 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Terrace Restaurant

Things to do

  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference centre (1292 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Chef
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Sunday (2:00 PM - 6:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.50 to 40.00 for adults, and AUD 5.50 to 40.00 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Saturday: 7 AM - 9 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ballina Island
Ballina Island Motor Inn
Ballina Motor Inn
Ballina Byron Islander Resort
Byron Islander Resort
Ballina Byron Islander
Byron Islander
Best Western Ballina Island Motor Inn
Ballina Byron Islander Resort and Conference Centre Motel
Ballina Byron Islander Resort and Conference Centre West Ballina

Ballina Byron Islander Resort and Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 494 reviews" "
Rating 8 - Good. 191 out of 494 reviews" "
Rating 6 - Okay. 44 out of 494 reviews" "
Rating 4 - Poor. 18 out of 494 reviews" "
Rating 2 - Terrible. 8 out of 494 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, amenities
Clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. Great to have parking right outside your room
Stayed 1 night in Sep 2024

10/10 Excellent

Avinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoet drive to town centre, close to the cheapest petrol station on roght, near Prawn icon, fresh seafood. Very friendly staffs amd lovely ambience, dining and bar. Room was comfortable, like the idea that sinknis outsode bath.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Resent paying a credit card surcharge on top of expensive, for what it is, accommodation, without any prior notification. Spoils otherwise pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nicd
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right from the welcome at reception and the information I was given I knew I was going to enjoy my stay, the room was very clean and had everything in it I needed, sadly I was so tired after driving the last 7 hours I fell asleep and missed the restaurant, pity as the menu looked great, but I slept very well , no noise and bed was very comfy . Early meant missing breakfast, but I will rectify that next time .
Stayed 1 night in Jul 2024

10/10 Excellent

Robyn and Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Check in was quick and easy, plus we were given an upgrade. Room was spacious, comfortable and quiet. We really enjoyed our dinner in the restaurant, it was fantastic. Staff were friendly. We will definitely stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, good check-in experience, easy access to “The Terrace Restaurant” from room. The grounds are well presented and provide a peaceful taste of the tropics. The restaurant was pleasant, the meal delightful and substantial. Did not like the “virtual mini-bar bar”. If it’s “order from room service”, then that is what it is, don’t dress it up! It looks like the host cannot trust people with the mini-bar and that means me as a guest, which I find insulting….. Whilst it was a bit cool on this occasion I like a swim before breakfast, the restricted pool hours would deny this to me, and likely many guests, who are not planning on early morning pool games. Other than these minor items we would recommend the Ballina Byron Islander Resort.
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Belinda

Stayed 3 nights in Apr 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was really welcoming, friendly and helpful. Disappointed about the spa, thought it would be warm to relax and soak but it was as cold as the pool 😞
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.. clean tidy room ... no stress checking in and out.. happy experience. Thanks for a professional stay...
Stayed 2 nights in Mar 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, friendly helpful staff. Room was delightful - clean and quiet with all of the facilities you need.
Stayed 1 night in Apr 2024

4/10 Poor

Haonan

Travelled with family
I paid for the location. I didn't enjoy the stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter, MAYFIELD EAST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, quite sleep, clean and tidy also shops across the road and take away
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and everything was in close proximity.
Stayed 2 nights in Mar 2024

6/10 Okay

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
The cinema vibrated the entire room and was deafening that went on til 01.00am. After that the patrons collected noisily down stairs finally fell asleep at 03.00am air conditioner was cold did not know where controls were. The cinema was the worst could not even hear tv. Maybe it was a bad night to have stayed not sure if a nightly occurance
Stayed 1 night in Mar 2024