Caramell Premium Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caramell Premium Resort

Indoor pool
Japanese garden
Exterior
Garden
Premium connecting Family room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Európa Út 18, Buk, 9740
  • Kristalytorony Kalandpark Bukfurdo
    2 min walk
  • Bukfurdo Health and Adventure Centre
    20 min walk
  • Buk Football Field
    3 min drive

Room options

Premium connecting Family room

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Double Room

  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Plus

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 Bedroom

  • 93 sq m
  • Sleeps 2
  • 1 Double Bed

VIP Suite

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

Standard connecting Family room

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Caramell Premium Resort

Luxury hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Caramell Premium Resort offers 142 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ZEN SPA has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Caramell Premium Resort, you're just a quick walk from Pannonia. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, manicures and pedicures, or massages at ZEN SPA
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Pannonia and Kristalytorony Kalandpark Bukfurdo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Caramell Premium Resort offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Caramell Premium Resort. Parking is available for a fee.

This 4.5-star Buk hotel is smoke free.

Caramell Premium Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (HUF 2000 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7535 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: HUF 8000 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HUF 17900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: HUF 550.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: HUF 2000 per night
  • Pet fee: HUF 8000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 17900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number SZ19000048

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Caramell Buk
Caramell Hotel
Hotel Caramell Buk
Caramell Premium Resort Buk
Caramell Premium Resort Hotel
Caramell Premium Resort Hotel Buk
Caramell Premium Resort **** Superior

Caramell Premium Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tomas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

A. S.

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected much more from this hotel. It was a poor wellness area.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Once it was ok, but no return..
Too small balcony, hugely overpriced beverages, shower sink was not stabil, food was ok, but nothing extraordinary, lot more international tv chanels than nationals, all around Buddha statues. As if you were not in Hungary.
Stayed 2 nights in Aug 2018

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein gelungener Aufenthalt. Das Hotel und die Wellnessbereiche sind sehr schön. Wir hatten drei Massagen gebucht: Preis-Leistung einfach super. Das Zimmer (Premium-Suite) sehr geräumig und sauber. Für mich persönlich sind die Matratzen zu hart. Die Speisenauswahl zum Frühstück und Abendessen ist sehr reichlich und es ist für jeden Geschmack was dabei. Die Speisen am Abendbuffet dürften heißer sein - diese waren oft lauwarm. Die Getränke sind extra zu zahlen, was auch völlig in Ordnung ist - was uns jedoch gestört hat, ist die Tatsache, dass eine Servicegebühr draufgeschlagen wurde. Über Trinkgeld würden wir gerne selber entscheiden.
Stayed 4 nights in May 2024

6/10 Okay

Peter

Travelled with family
Disliked: Staff & service
Étterem és welness
A konyha nem tüntette fel pontosan az allergéneket, kifejezetten a Gluténra gondolok. A wellnesbe nem lehet cserélni a törölközőt sem a köpenyt, hiába vizes, csak 3 nap elteltével. “ szárítsuk meg a szobába “ mondták.
Stayed 2 nights in Jan 2024

8/10 Good

Renate

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Das Essen war super, die beiden Poolbereiche waren auch super. Zimmer war ok, Bett leider unbequem, reichte aber für 2 Übernachtungen, Badezimmer war etwas in die Jahre gekommen. Duschtücher im Badezimmer fehlten, wurden aber auf unsere Bitte nachgeliefert. Gestört hat uns, dass man Bademantel und Badetuch nicht austauschen darf. Wir fragten bereits am 1. Tag danach, wurden leider abgelehnt. Über Nacht war noch immer alles nass, somit mussten wir am 2. Tag sehr betteln, um einen trockenen Bademantel und ein Badetuch zu bekommen. Das sollte in einem 4 Sterne Haus selbstverständlich sein. Leider gab es im Wellnessbereich auch keine Aufhänge-Möglichkeiten für Badesachen und Badetücher, keine Haken, somit waren auch fast alle Liegen belegt. Im Bereich ab 16 Jahren war im WC das Licht ausgebrannt, außerdem befanden sich dort sehr viele Kinder. Es war kein Bademeister in Sicht. Frühstück und Abendessen war spitze, leckere Speisen und große Auswahl. 2 junge Kellnerinnen waren etwas genervt, aber ansonsten war es super. Ich würde dem Hotel 3 Sterne geben. Hotel wäre schön, aber der Service von einem 4 Sterne Hotel fehlt leider.
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Literie hors d'âge. Douche pas top et éclairage moyen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Isabella

8/10 Good

Thomas

Stayed 2 nights in Oct 2022

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermalurlaub in Ungarn
Super Küche, tolles Spa, sehr freundliches mehrsprachiges Personal
Stayed 3 nights in Aug 2022

6/10 Okay

Tommaso

Business traveller
Liked: Room comfort
Stayed 1 night in Apr 2022

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zuvorkommendes Personal Standardzimmer OK für eine Nacht-für längeren Aufenthalt Premiumzimmer empfohlen (Sauberkeit)
Stayed 1 night in Mar 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algemein war Alles in Ordnung was zu bemängeln gibt ist das das Zimmer zu kalt war, es gabt für das Bad nur ein Handtuch, die Bademäntel waren teilweise zerrissen, die Liegen der Ruheräume waren Brett hart keine Auflagen
Stayed 2 nights in Oct 2021

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvělé jídlo a prázdné sauny
Skvělé jídlo - měli jsme polopenzi, snídaně i večeře byly luxusní. Sauny jsou menší, přesto nebyly moc obsazené, měli jsme soukromí. Pobyt určitě doporučuji. Milé prostředí, ochotný personál.
Stayed 2 nights in Feb 2020

6/10 Okay

KLAUS

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Overall very nice, good food, nice room, very nice pool area. Later on the hotel got crowded and there was a strange odor in the adult pool area, but otherwise everything was great.
Stayed 6 nights in Dec 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Leider gibt es zu 4*plus in Ungarn im Vergleich zu Österreich sehr große Unterschiede......
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, leider ist das Hotel unterbesetzt, uns hat das Personal schon leid getan, wir waren 4 Tage im Hotel und unser Barkeeper war täglich von 10 bis 23 Uhr da
Stayed 3 nights in Aug 2019