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5.0 out of 5

"Very good and helpful service " More

By a verified traveller on Fri 31 Dec 2021

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Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed (Club Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed (Living Area and Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Budapest, an IHG hotel. During your stay, you're just a quick walk from WestEnd City Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and archery
  • Just a 2-minute drive from St. Stephen's Basilica and a few minutes from Hungarian State Opera House
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Crowne Plaza Budapest, an IHG hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Budapest, an IHG hotel

Couples (1) Family (1)
5 out of 5
Perfect location

Posted by on 5 Jun 2022

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Comment from Hotel Management

16 Jun 2022 by Dorottya

Dear Mahesh, thank you very much for your great review. I hope you had a great stay at us and collected nice memories on the city. We also believe that the hotel has a great location: adjacent to one of the biggest shopping mall in town, major sites are in walking distance away and close by you find some stops of public transportation. We would be pleased to welcome you another time once you return to Budapest. Kind regards, Dorottya Varga Director of Sales & Marketing

5 out of 5
Very good and helpful service

Posted by on 31 Dec 2021

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Comment from Hotel Management

2 Jan 2022 by Dorottya

Dear Christopher, thank you very much for making a review on your last stay with us. It is always very pleasing to read such a great opinion when a guest has just left us. We put a lot of effort to find and train the most appropriate personnel for the hotel who can provide great service for us customers. Your recent review shows us that the hard work we put in it pays off. Let me share your great comments with our team members, I'm sure they will appreciate it. Would you happen to visit Budapest again we would be pleased to welcome you again. Happy New Year, Dorottya Varga Director of Sales & Marketing

About the Crowne Plaza Budapest, an IHG hotel

Location 1-3, Vaci Road, Budapest, 1062

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 13 meeting rooms and coworking spaces. WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Crowne Plaza Budapest, an IHG hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Crowne Plaza Budapest, an IHG hotel was completed in November 2020. This 4-star Budapest hotel is smoke free.

  • 230 guestrooms or units
  • 4 levels
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Budapest-Nyugati Station (0.6 km / 0.4 mi)
  • Metro station: Nyugati Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Budapest, an IHG hotel offers 230 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns and slippers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Dressing gowns
  • Slippers
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Arrabona Restaurant – This restaurant serves breakfast, lunch and dinner.

Kando bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Archery on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Budapest, an IHG hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HUF 15000.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: HUF 10000 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Cashless transactions are available
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 8500 for adults and from HUF 6000 for children
  • Airport shuttle fee: HUF 13000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: HUF 7000 per day
  • Valet parking fee: HUF 7000 per day
  • Pet fee: HUF 10000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HUF 15000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Budapest
  • Westend Hotel Budapest
  • Crowne Plaza Budapest, An Ihg
  • Crowne Plaza Budapest an IHG hotel
  • Crowne Plaza Budapest, an IHG hotel Hotel
  • Crowne Plaza Budapest, an IHG hotel Budapest
  • Crowne Plaza Budapest, an IHG hotel Hotel Budapest

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Globe
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