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The Black Swan Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Black Swan Hotel

Penta Room
Exterior
Penta Room
Breakfast (EUR 10 per person)
Penta Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Riddersstraat 15, Bruges, 8000
  • Burg
    3 min walk
  • Bruges City Hall
    4 min walk
  • Basilica of the Holy Blood
    4 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    38 min drive

Room options

View all photos for Penta Room

Penta Room

Penta Room

  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds

Quadruple Room

  • 26.9 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

The Black Swan Hotel

Hotel connected to the convention center in Historical Center Bruges
Along with self parking, this smoke-free hotel has concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
The Black Swan Hotel offers 16 accommodations with safes and hair dryers. LED televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at The Black Swan Hotel, you're connected to the convention center and just a quick walk from Bruges Market Square. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Breakfast is offered for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Bruges Market Square and Historic Centre of Brugge
As a guest of The Black Swan Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. The Black Swan Hotel also features a garden, concierge services, and express check-in. Parking is available for a fee.

This 3-star Bruges hotel is smoke free.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)

Food and drink

  • Breakfast available for a fee: EUR 10 per person

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately EUR 10 per person
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Anselmus
Anselmus Bruges
Anselmus Hotel
Anselmus Hotel Bruges
Hotel Anselmus
The Black Swan Hotel Hotel
The Black Swan Hotel Bruges
The Black Swan Hotel Hotel Bruges

The Black Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 198 reviews" "
Rating 8 - Good. 69 out of 198 reviews" "
Rating 6 - Okay. 6 out of 198 reviews" "
Rating 4 - Poor. 0 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charismatic place and well located
Great location. Arrived late and place was locked but found directions to another hotel to gain access. (complexity for our trip) room was lovely and warm. Building was old and charismatic but there is a stair free newer annexe. Breakfast was a buffet style- cold meats cheeses etc- delicious. Hosts were lovely and friendly. Fabulous spot for exploring Bruges
Stayed 3 nights in Nov 2022

6/10 Okay

Lourdes

Travelled with family
Liked: Staff & service
Good location but…
The hotel has good location but no internet in the rooms (2nd floor), mold in the tube and bathroom ceiling. Breakfast was ok.
Stayed 1 night in Oct 2022

10/10 Excellent

Maria Rosario, Gray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s carpeted & no air conditioner but they gave us electric fan
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service desk was friendly and helpful. We didn’t like the fruit at breakfast because it tasted spoiled.
Stayed 3 nights in Jun 2019

10/10 Excellent

Carol, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right down the street from the Burg and Markt. The staff was so pleasant, particularly the man who greeted everyone at breakfast each morning and was quick to help in any way he could. Wish I knew his name so I could post it here, but you’ll know who he is as soon as you check in.
Stayed 4 nights in Apr 2019

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we stayed at in Europe!!!
Everything about our experience here was amazing!! Bruges is the cutest town. This hotel was in walking distance of everything we wanted to see there, it was very convenient! The room was very comfortable and clean and the service was incredible! Bart went above and beyond to make sure our stay was perfect in every way! We traveled to many hotels on this trip and Hotel Anselmus was the BEST hotel we stayed at in Europe.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old quaint little hotel in the centre of Brugge but very quiet
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Brugge Christmas market
Hotel in a great place for seeing Brugge breakfast was good and the manager/staff very friendly
Stayed 3 nights in Dec 2018

8/10 Good

CHASE

Liked: Cleanliness, staff & service
The parking for the Hotel was the only horrible experience. If you weren't lucky enough for a parking spot about four blocks away you will end up with a spot with a 15-20 minute walk back. Brugge is not set up to accommodate people with vehicles.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location, very near the center of Bruges, was great. Breakfast wonderful and the room bright. Comfortable, clean room on main floor as requested. I woudl stay there again if I return to Bruges.
Stayed 2 nights in Oct 2018

8/10 Good

Anne, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service, free breakfast was just okay but the coffee was excellent! Cheap towels and pillows but a cool redone mansion. Would definitely stay there again if I am in lovely Brugge again.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A family run old B&B in great location
Seems like a senior couple run the hotel without any help, as we have never seen any worker other than them. The gentleman was extremely nice and adorable, and we immediately thought a person like him made you feel great staying there. Room is small which is typical Europe, with old windows, no elevator and facilities in the hotel. Breakfast included was ok. So it is more like a family run B&B and a quiet street which is walk-in distance from main areas of attractions. The two major negatives things are noisy floor because of the old wood, and a turning staircase with overly narrow woods each step. The staircase could be dangerous to people with physical disabilities and with heavy luggage. Overall I can stay there again as we can handle those problems.
Stayed 2 nights in Jul 2018

8/10 Good

THAU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, centrally located. Clean, good-sized room. Continental breakfast.
Stayed 3 nights in Apr 2018

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, authentic Bruge stay
Beautiful original features, large windows, comfortable beds. The owners spoke a variety of languages and were ready with a map of the town and tips for the best places to hire bikes etc. Breakfast was a delicious cold buffet with excellent coffee. No lift and some steep stairs which were tricky with the cases. Some slightly unusual moving of personal objects during daily servicing of the rooms, but the rooms were spotless as a result! Centrally located on a quiet street but just a 5 minute walk to the Markt square. Would definitely visit again.

8/10 Good

Evita, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel, great location
A quiet, cozy hotel close to the Markt in Brugge. The room was clean and comfortable. Within walking distance to all major sites but quiet enough at night. staff were helpful. Breakfast was fine - nothing special - but not a big deal when you are surrounded by great restaurants and waffle shops. We would stay again.
Stayed 4 nights in Mar 2018

10/10 Excellent

ian, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre of town
Lovely place to stay and see the sights. Helpful staff. Good breakfast.
Stayed 1 night in Feb 2018

10/10 Excellent

Monia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
It was a wonderful place to stay, great breakfast and very helpful owners. Right in the middle of where we were, enjoyed it very much.
Stayed 2 nights in Dec 2017

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pre-Christmas break
Fabulous little hotel in the most perfect location. Spotlessly clean throughout. Large comfortable rooms. Continental breakfast offered plenty of choice. The owners were lovely and very helpful. Bruges magical at this time of year with all the Christmas decorations and lights, although very busy everywhere on Saturday - was much less crowded on Thursday and Friday. Will definitely stay at Anselmus Hotel again next time I visit Bruges.
Stayed 3 nights in Nov 2017