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The Chermside Apartments

4.5 star property

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Photo gallery for The Chermside Apartments

Outdoor pool, pool loungers
32-inch TV with digital channels
Fridge, microwave, electric kettle
Balcony
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
22 Thomas Street, Chermside, QLD, 4032
  • Westfield Chermside
    ‪3 min walk‬
  • The Prince Charles Hospital
    ‪17 min walk‬
  • Holy Spirit Northside Private Hospital
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for 2 Bedroom Deluxe

Fridge, microwave, electric kettle

2 Bedroom Deluxe

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 3 Bedroom Apartment

Fridge, microwave, electric kettle

3 Bedroom Apartment

  • 160 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 4 Twin Beds

View all photos for Premium Twin

Premium Twin

Premium Twin

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hotel Walk-Up (Stair Access)

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk-Up (Stair Access)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Fridge, microwave, electric kettle

2 Bedroom Apartment

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 1 Bedroom Apartment

Pillow-top beds, in-room safe, desk, soundproofing

1 Bedroom Apartment

  • 102 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 3 Bedroom Deluxe

View from room

3 Bedroom Deluxe

  • 160.0 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 1 King Bed and 4 Twin Beds

View all photos for Hotel Queen

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Pillow-top beds, in-room safe, desk, soundproofing

Premium Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Pillow-top beds, in-room safe, desk, soundproofing

Premium King

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Chermside Apartments

Luxury hotel with free breakfast connected to a shopping center in Brisbane
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services.
The Chermside Apartments offers 55 accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Chermside Apartments. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Chermside. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Italian cuisine while dining at Bella Cosi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Westfield Chermside and a 2-minute drive from The Prince Charles Hospital
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at the luxury The Chermside Apartments. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 9 AM.
Bella Cosi - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Free on-the-go breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bella Cosi

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)
  • Front desk

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge
  • A facilities fee includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartments Chermside
Chermside Apartments
Chermside Apartments Apartment
The Chermside Apartments Hotel
The Chermside Apartments Chermside
The Chermside Apartments Hotel Chermside

The Chermside Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could have done with a clean, dust. No shampoos, only a towel the tv reception wasn’t great, and the couch leather is cracked. Sorry the pics looked better than what it was.
Stayed 1 night in Nov 2024

2/10 Terrible

Don

Disliked: Cleanliness, property conditions & facilities
The place is rundown and maintenance not kept up. The outside sitting area of the unit was filthy. The floor internally were vacuumed but not mopped. The shower head broke off when having a shower. Over all experienced poor compared to staying there four years ago.
Stayed 1 night in Nov 2024

8/10 Good

Grahame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the fact that our family was able to be there with us in the three bedroom apartment. The parking was a bit limited, I thought our bed could have been more comfortable. Overall it suited our needs very much, and if we have a similar family event we would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times, as it's close to my mother's home. Convenient to Westfield. This time I stayed in a King: loved it, level 7, quiet and felt safe. Shower took full 10 minutes to warm up, so there's not great hot water system. Not great halving a cold shower when rooms are pricey.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kara-lee

Travelled with family and small children
Liked: Staff & service
Great location and convenient for what we needed. Just a bit of basic TLC for the room and everything would be perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartments for a very short stay with washer and dryer, kitchen, balconies and option for 4 twin beds, 2 bedrooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Nov 2024

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast included like advertised.

8/10 Good

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was no hot water for the shower. Would not have been good in winter. Stay was nice otherwise.
Stayed 1 night in Nov 2024

4/10 Poor

Gayle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The unit felt dirty especially the small verandah area We sat there momentarily our first night and got rained upon with beer from the above Balcony Also the first night there was no hot water ( ok next morning) It was impossible to close any of the multiple entry doors quietly due to squeeky door hinges The external environment didn't feel safe ( not the fault of the apartment complex) Notwithstanding the lower prices we wouldn't stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A elevator to the first floor then a walk around the pool and up a poorly lit flight of stairs, poorly designed but once in the room it was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Jo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property… Absolutely disgusting No hot water Dirty Holes everywhere Broken furniture Staff are absolutely horrible and useless. I don’t think they know how to speak. I had major surgery and stayed while in between doctors and hospital. It was the most horrible time of my life. Couldn’t shower as there was no hot water and dirty. No breakfast which was apparently included in our price. Asked for refund as we actually left because the conditions was that bad and still waiting. This place needs to be shut down for health and safety reasons

2/10 Terrible

Steve

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Amenities
Convenient to shopping .
Stayed 1 night in Oct 2024

4/10 Poor

Gregory Peter

Disliked: Property conditions & facilities
I would not stay there again
Stayed 5 nights in Oct 2024

2/10 Terrible

Gavin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting accommodation I have ever stayed in my life. I have stayed in $60 a night motels, $600 a night hotels and everything in between and they were all far cleaner than this. I cannot overstate how gross this place is. There was mould literally everywhere in the bathroom. I do mean everywhere and it was thick like it had never tried to be cleaned. The bed cover were stained, there was 1cm think dirt and dust on most of the surfaces, we had no hot water and the place stank. Honestly if you are thinking of staying here, DON’T! Save yourself the $259 a night and stay anywhere else. The owners of this place should be ashamed of themselves.
Stayed 2 nights in Oct 2024

2/10 Terrible

Taylah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Hyeran

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Oct 2024

4/10 Poor

Timothy John

Travelled with family
Disliked: Staff & service
The 90 min wait for the room along with five other guests was really disappointing. The previous stay was quality but the standard has slipped.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age. Hot water took a considerable amount of time to heat up. (Considerable water was wasted) There was no soap in some of the soap dispensers. The kettle had a broken lid and should have been replaced
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesher

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024