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The Chermside Apartments

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chermside Apartments

Outdoor pool, pool loungers
Fridge, microwave, electric kettle
Balcony
Balcony
32-inch TV with digital channels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
22 Thomas Street, Chermside, QLD, 4032
  • Westfield Chermside
    3 min walk
  • McDonald's
    2 min walk
  • Brisbane Geebung Station
    4 min drive
  • Brisbane, QLD (BNE)
    18 min drive

Room options

View all photos for 2 Bedroom Deluxe

Fridge, microwave, electric kettle

2 Bedroom Deluxe

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 3 Bedroom Apartment

Fridge, microwave, electric kettle

3 Bedroom Apartment

  • 160 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 4 Twin Beds

View all photos for Premium Twin

Premium Twin

Premium Twin

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hotel Walk-Up (Stair Access)

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk-Up (Stair Access)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Fridge, microwave, electric kettle

2 Bedroom Apartment

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 1 Bedroom Apartment

Pillow-top beds, in-room safe, desk, soundproofing

1 Bedroom Apartment

  • 102 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 3 Bedroom Deluxe

View from room

3 Bedroom Deluxe

  • 160.0 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 1 King Bed and 4 Twin Beds

View all photos for Hotel Queen

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Pillow-top beds, in-room safe, desk, soundproofing

Premium Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Pillow-top beds, in-room safe, desk, soundproofing

Premium King

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Essence Apartments Chermside

Breakfast included
Kitchen
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1038)
The price is €125
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Essence Apartments Chermside

About this property

The Chermside Apartments

Luxury hotel with free breakfast connected to a shopping center in Brisbane
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services.
The Chermside Apartments offers 55 accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Chermside Apartments. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Chermside. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Italian cuisine while dining at Bella Cosi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Westfield Chermside and a 2-minute drive from The Prince Charles Hospital
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at the luxury The Chermside Apartments. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 9 AM.
Bella Cosi - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Free on-the-go breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bella Cosi

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)
  • Front desk

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge
  • A facilities fee includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartments Chermside
Chermside Apartments
Chermside Apartments Apartment
The Chermside Apartments Hotel
The Chermside Apartments Chermside
The Chermside Apartments Hotel Chermside

The Chermside Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 345 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Eleanor Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom had cracked wash basin, Shower needed deep clean, Bathroom floor also not clean
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with easy access to Chermside Shops and public transport.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

kellie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am tremendously disappointed with this property and Expedia. I booked four nights with Chermside Apts 22 Thomas St Chermside. The nights were split. Always wanting to try and work out a resolution before leaving any negative comments I am not one to immediately jump on and post as things do go wrong.I have come to the conclusion this property does not deserve a second chance.Avoid at all costs as the disdain that is shown towards customers is this is not a place that is interested in customer satisfaction.Just a grab and go establishment.Grab the customers money and bye.The room was a health hazard,bathroom full of mould,this is no accident.Mould on the ceiling and bathroom tiles and a significant amount that covered most of the ceiling. There is no sorry,no resolution from Expedia or Chermside Apts,each blames the other.Apt says third party bookings must be resolved by the 3rd party which is Expedia and Expedia says they need approval from the hotel for a refund and the hotel WILL NOT approve a refund.So a merry go around.The receptionist staff were pleasant and from their response when reporting the issue,the lady didnt seem the least bit surprised so I can assume this organisations standards for cleanliness is very low.I genuinely dont like to leave poor reviews but feel others should be warned so they can spend their money somewhere else where they will enjoy a clean room and some sort of service.You wont get it here.
Stayed 1 night in Sep 2024

2/10 Terrible

kellie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had everything we needed, the bathroom was quite nice with a good size shower for the size of the room. The only let downs were that there didn't seem to be a way to get the TV's chromecast function to work. It appeared as though the balcony hadn't been swept or mopped recently and unfortunately in the early hours of the morning, intermittently erratic blinking of the lights on the smoke detector stopped me from getting back to sleep. (In fairness, this could have been from moisture in the air as I had turned the AC off during the night). Really these things were minor inconveniences though, that were more than made up for, by the points that I listed at the start and by the helpful, courteous and friendly nature of the staff. All in all I'd recommend the Chermside Apartments to anyone needing to stay In Chermside at a budget friendly price and good value for money. It's also situated conveniently close to major, local amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

Sauiluma, Christchurch

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place didn’t feel clean. The wash basin in the bathroom was filthy. It gets blocked up and slowly draining out water, and when it’s finally drained it leaves yucky stuff and black stuff comes up and rest in the basin. The soap dispensers both in the shower and the was room were empty. The carpet in the bedrooms were mouldy. The aircon didn’t work. It was a very unpleasant stay. It’s in a handy location to everything which is nice. The free breakfast as advertised is a grab and go. Which is sort of ok, you get a small muffin a muesli bar a fruit and a small fruit juice. The receptionist is lovely. They do not have a gym onsite as advertised. They will just reimburse you if you go to a gym around the area. It’s more like backpacker accommodation for a hotel price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was way better then expected just the area wasn’t the best
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful when i arrived early. Great central location
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness let this hotel down.
Great hotel, close to shops and other attractions. The size of apartment was great it was just very dirty, the fridge had liquid in the bottom, the freezer too. Dishes that were pulled from cupboard had oil and food over them. And the floors were not clean.
Stayed 1 night in Sep 2024

6/10 Okay

Mary-Jayne

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very spacious and fully self contained. Comfortable beds. Buses and taxis and shopping centre are on the doorstep. Our event was at Bernie Brae which is an easy 6 min. walk. The staff were very helpful and friendly. Unfortunately the breakfast advertisement is misleading, better take your own and be prepared. There is a disabled bathroom near the pool if a shower over bath is an issue. We had a wonderful time. Thanks to the staff for being so patient and accommodating. See you again!
Stayed 7 nights in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was not heated as stated (early Sept). Lounge chairs at the pool are all rusted and dangerous. The shower head in our room was not working properly. The couch was torn and no support. A light globe was blown in the bathroom. General tiredness of rooms (marks on walls, cracks in tiles). Breakfast provided was small supermarket muffins, juice box and muesli bars. No gluten-free or dairy-free options. No Foxtel as stated. The bed was comfortable and rooms were quiet.
Stayed 4 nights in Sep 2024

4/10 Poor

Jayne

Travelled with family
Disliked: Cleanliness
The room had terrible smell, nothing looked like it had been cleaned. And the old ripped lounge just set it off.
Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Let's start with what we liked... The staff are nice Dislike.. We ordered a premium queen room. What we got were 2 single beds stuck together. No bedhead (nithing like the puctures) the mattress were very uncomfortable as you can feel the springs on your back. The side of the mattress has caved in.. Spoke to reception they sent us to 2 other rooms (Also they didnt know their bed figurations. They needed house keeping to tell them). we finally got placed in a stabdard queen room with no lights as we had 2 walls in front off our window. We questioned front desk about our request was for a premium queen roon and she told us this is all they had which is a standard room. By this time we felt nothing else could go wrong until you walk into the shower. It looked like it hadn't been cleaned for grout mould in months. Otherwise tge bathroom was ok.. The pool area.. Firstly its not heated (its advertised as a heated pool) the lounge chairs are broken and rusted legs. If you had children with no shoes and they stepped on some rust pieces it would not end well.. Finally I never read anywhere on Wotif (I may have missed it) that our room was not going to be serviced at all during our stay... For the price we paid we could have stayed in a hotel and had better service. Also even though I requested extra pillows and towels on our booking we didnt recieved them until I had to ask on day 2. Lets just say We will never stay here again or tell anyone else to stay here.. No upgraded just downgraded
Stayed 4 nights in Aug 2024

2/10 Terrible

Nancia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here for an overnight stay. Airconditioning didnt work so we were given another room. It wasn’t made up and there being no staff we scrounged around the complex and got 3 sheets 2 for bed and one for the pillows. Then we found only bath mats and had to use them as towels. The water flow was a dribble. Staff were apologic but we never received a refund. Not good enough.
Stayed 1 night in Sep 2024

4/10 Poor

Mitchell

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, noisy music until late, no toiletries provided including only 1 half roll of toilet paper.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, amenities
Great place for families that need 2-3 bedrooms. Need spray and wipe or similar cleaner provided in the kitchen as nothing to clean down surfaces which is contradictory to providing dishwashing tabs etc. In a 3 bedroom it was difficult with only 2 tiny couches and 6 people. Really needs another. Massive party held downstairs with thumping music till about 10.15pm that went for hours on end but there must have been a complaint as it suddenly stopped.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorelei

Liked: Cleanliness
Good size for the money. Bit of a misunderstanding with the booking and one of the doors was locked even though we paid for access to both rooms, which was sorted out. Basic amenities but expected for the price.
Stayed 1 night in Aug 2024

4/10 Poor

David Andrew

Travelled with family
Disliked: Staff & service, property conditions & facilities
I would not stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value !
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to shopping and family
Stayed 3 nights in Jul 2024