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The Chermside Apartments

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chermside Apartments

Outdoor pool, pool loungers
32-inch TV with digital channels
Balcony
Pillow-top beds, in-room safe, desk, soundproofing
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning

Explore the area

Map
22 Thomas Street, Chermside, QLD, 4032
  • Westfield Chermside
    3 min walk
  • The Prince Charles Hospital
    17 min walk
  • Holy Spirit Northside Private Hospital
    17 min walk
  • Brisbane, QLD (BNE)
    18 min drive

Room options

View all photos for 2 Bedroom Deluxe

Fridge, microwave, electric kettle

2 Bedroom Deluxe

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 3 Bedroom Apartment

Fridge, microwave, electric kettle

3 Bedroom Apartment

  • 160 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 4 Twin Beds

View all photos for Premium Twin

Premium Twin

Premium Twin

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hotel Walk-Up (Stair Access)

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Walk-Up (Stair Access)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Fridge, microwave, electric kettle

2 Bedroom Apartment

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for 1 Bedroom Apartment

Pillow-top beds, in-room safe, desk, soundproofing

1 Bedroom Apartment

  • 102 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 3 Bedroom Deluxe

View from room

3 Bedroom Deluxe

  • 160.0 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 1 King Bed and 4 Twin Beds

View all photos for Hotel Queen

Pillow-top beds, in-room safe, desk, soundproofing

Hotel Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Pillow-top beds, in-room safe, desk, soundproofing

Premium Queen

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King

Pillow-top beds, in-room safe, desk, soundproofing

Premium King

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Essence Apartments Chermside

Breakfast included
Kitchen
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1027)
The price is €138
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Essence Apartments Chermside

About this property

The Chermside Apartments

Luxury hotel with free breakfast connected to a shopping center in Brisbane
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services.
The Chermside Apartments offers 55 accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Chermside Apartments. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Chermside. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Italian cuisine while dining at Bella Cosi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Westfield Chermside and a 2-minute drive from The Prince Charles Hospital
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at the luxury The Chermside Apartments. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 9 AM.
Bella Cosi - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Free on-the-go breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bella Cosi

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)
  • Front desk

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge
  • A facilities fee includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartments Chermside
Chermside Apartments
Chermside Apartments Apartment
The Chermside Apartments Hotel
The Chermside Apartments Chermside
The Chermside Apartments Hotel Chermside

The Chermside Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1010 reviews" "
Rating 8 - Good. 350 out of 1010 reviews" "
Rating 6 - Okay. 152 out of 1010 reviews" "
Rating 4 - Poor. 83 out of 1010 reviews" "
Rating 2 - Terrible. 54 out of 1010 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, amenities
Great place for families that need 2-3 bedrooms. Need spray and wipe or similar cleaner provided in the kitchen as nothing to clean down surfaces which is contradictory to providing dishwashing tabs etc. In a 3 bedroom it was difficult with only 2 tiny couches and 6 people. Really needs another. Massive party held downstairs with thumping music till about 10.15pm that went for hours on end but there must have been a complaint as it suddenly stopped.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorelei

Liked: Cleanliness
Good size for the money. Bit of a misunderstanding with the booking and one of the doors was locked even though we paid for access to both rooms, which was sorted out. Basic amenities but expected for the price.
Stayed 1 night in Aug 2024

4/10 Poor

David Andrew

Travelled with family
Disliked: Staff & service, property conditions & facilities
I would not stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value !
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to shopping and family
Stayed 3 nights in Jul 2024

10/10 Excellent

Cherie

Stayed 2 nights in Aug 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and was better this time
Stayed 1 night in Jul 2024

6/10 Okay

Enaso Mofe

Travelled with partner
Pillows were too soft and rubbish in the balcony not removed.
Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay.
Stayed 4 nights in Jul 2024

2/10 Terrible

Steve

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
GOT TO BE THE WORST PLACE I'VE EVER BOOKED. CATFISHED! Place was filthy. Run down with marks all over walls. the fridge looked like it was from the dump. Black mould smell throughout and signs of drug use in one unit. the property does not look like it's photos and now checking the other reviews I see others have had similar experiences It was that bad we could not stay there and returned the keys to reception. We tried to contact them to discuss a refund but so far have not had a response. Hopefully the manager will make contact after seeing this review and provide a refund.
Stayed 1 night in Jul 2024

6/10 Okay

Joel

Business traveller
Liked: Cleanliness, staff & service
Central close to shops, Nice big property, the lounge had black stuff coming off it which got all over you. The lack of hot water was an issue, water was just warm. Also the ceiling in the bathroom had repairs not finished. Property was good other than that. The no hot water was big issue with it being just warm as was winter and cold
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Easy walk across to Westfield. Beautiful Indian restaurant next door. Huge apartment at reasonable price.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a perfect place to stay if you are attending an event at Suncorp Stadium. It provides secure onsite parking, easy access to free bus service to event and there are a number of good eating/restaurant options to suit all customer needs. We have used the apartments three times now and will use it again in the future. Reception staff service was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything.
Stayed 1 night in Jul 2024

4/10 Poor

Shayne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Totally misleading advertising. Was advertised with breakfast (one of the reasons I booked it) - arrived and the staff tell us breakfast has been reduced to a couple pieces of fruit, muffin and juice box. The excuse being the previous breakfast was complimentary - I don't care if it was free or paid for, it was advertised, and still is advertised on Expedia as "Breakfast included". I feel I should get a refund of $20.00 per day for this misleading information. Parking is advertised - another misleading statement. There are maybe 30-40 parks under the building - nowhere near enough parks. 3 nights we had to park in a dirty overgrown dirt field next to the hotel. There were tires, rubbish and shopping carts all over. Housekeeping, the website says "House Keeping" - however... You have to pay $18 to $36 for housekeeping to come in and change sheets and give you towels! This is not disclosed - very deceptive. I just checked and the website on Expedia does not explain this extra fee. Dirty!! When we arrived, our room was not ready because it was being "cleaned" - so we had to come back at 3:00pm. When we got to our room, the floor was dirty, the toilet had black gunge under the rim, there was dirty brown liquid at the back of the toilet, there were dust balls around the side and back of the bed cabinets, shower soap tray was busted off the wall and in the bathroom drawer, all the HDMI and USB plugs were broken - absolute fail. Totally mis-leading. I would never recommend!!
Stayed 5 nights in Jul 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
VERY DISAPPOINTED We chose this listing for the size- easily accommodated 6 people. However: 1. Literally immediately after entering the unit the first thing we did was sweep the floor. It clearly hadn’t been done prior to our arrival. The unit was otherwise filthy. 2. Our particular unit was dark and had an odour 3. The secure “parking” available is limited to only a few cars. If you are unlucky they have an empty lot next door- I would never feel comfortable with my wife or daughters walking there alone, very sketchy. 4. We booked this unit as breakfast was included. However just prior to our arrival they cancelled this service. We should have been notified or given a rebate. Very bad experience. The listing details did not match what we received.
Stayed 3 nights in Jul 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness
Next to no parking, onsite and street parking, room was tiny, we booked a queen bed and got a double, toilet seat was broken and when I reported it she didn’t seem to care, nose from other guests and street noise was very clear, bed waa comfy but couldn't sleep because the hall light was so bright ans shine under the room door. Wouldn't stay again.
Stayed 2 nights in Jul 2024

6/10 Okay

Anita

Travelled with family, Travelled with group
Disliked: Cleanliness
As a place to stay it met our need, however there were small components that would have made a significant difference. The room configuration wasn’t what we had booked and there wasn’t an alternative that didn’t keep the group together, the lift made an awful sound and it got worse during the day and there were small areas missed in cleaning. On a positive, the morning staff were fantastic and helpful. However, with some TLC this place would be an amazing base for anyone travelling, or needing accommodation in the area.
Stayed 6 nights in Jul 2024

6/10 Okay

Loretta

Travelled with family
Disliked: Cleanliness
Our check in was delayed and when we were called to say we could check in, the beds weren't made. Sadly this meant we saw the state of the dirty matrasses. The bathroom in one of our apartments was pretty dirty. I rang ahead and asked if coffee and sugar were provided and was told they weren't, so I bought coffee and sugar only to find these were in the apartment. The staff were lovely and felt sorry for them because they were obviously short staffed. We would have preferred to wait at the shopping center until the beds were ready before checking in. ultimately it was great to find an accommodation to fit a large group of people and a great price and would come back again.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bit disappointed
Advertised breakfast was not available- no cereal, no toast! Had to take children elsewhere for breakfast. Room was tired, torn sofa, beds were comfortable. Shower leaked. Good location as close to airport
Stayed 1 night in Jul 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Holly

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the dirtiest place iv stayed. The staff were super unhelpful. Had to go down every day of my 8 day stay to ask for new towels and room to be cleaned even though I paid extra for the service. When I complained to staff, they pretty much acted like this was normal. After reading reviews it’s very common. We left a day early because I got sick of complaining to staff.
Stayed 10 nights in Jun 2024

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Disappointing stay.
We arrived in the evening after office closing. We had arranged for the after hours access details and were advised they would only be sent to us on the arrival day. These were not received and we had to try and contact someone lale at night to get access. The room was only had a bed, no other furniture and looked very spartan. An airline boarding pass from a previous client was on the breakfast sink unit, obviously not much attention to cleaning. We did not think the price was cheap, therefore expected a better outcome.
Stayed 1 night in Jul 2024

4/10 Poor

Mar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Site in poor condition, Very limited parking, lock to room broken, unpainted plaster on walls, dryer out of service in the room and the communal laundry. Water pressure very poor.
Stayed 3 nights in Jul 2024