Oaks Brisbane on Charlotte Suites

4.5 star property

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Photo gallery for Oaks Brisbane on Charlotte Suites

Lobby
Property amenity
Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
128 Charlotte St, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪4 min walk‬
  • South Bank Parklands
    ‪13 min walk‬
  • Suncorp Stadium
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Executive Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, 2 Bedrooms (No Houskekeeping)

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Oaks Brisbane on Charlotte Suites

Luxury aparthotel with a fitness center and a sauna
Along with an indoor pool, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a sauna, self parking, and dry cleaning. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Oaks Brisbane on Charlotte Suites offers 226 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oaks Brisbane on Charlotte Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Free WiFi in public areas, an indoor pool, and a gym are available. This luxury aparthotel has 226 apartments on 44 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi (speed: 25+ Mbps)
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 4-minute walk from St. Stephens Cathedral and 4 minutes by foot from Queen Street Mall
Oaks Brisbane on Charlotte Suites offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. The luxury Oaks Brisbane on Charlotte Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Brisbane aparthotel is smoke free.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 245 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 226 units
  • 44 floors
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

  • Free in-room WiFi has a 3-device limit.

Property is also known as

Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane

Oaks Brisbane on Charlotte Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1444 out of 2913 reviews
Rating 8 - Good. 1055 out of 2913 reviews
Rating 6 - Okay. 247 out of 2913 reviews
Rating 4 - Poor. 121 out of 2913 reviews
Rating 2 - Terrible. 46 out of 2913 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities
Ease of parking and check in.Locality
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Very good.happy to stay there again
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
starting to look and feel old and tired.
I have been to this hotel quite a few times and progressively is looking more tired each time. Whilst the rooms are clean, my current one smelt musty and old. Other than that, my stay was great. Nice and quiet and comfortable. I will probably try one of the other oaks next time i visit brisbane. Also the lift times are ridiculous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another wonderful stay at this location. We had a lovely unit near the pool and with a huge balcony. It was more than enough space for two adults and a baby. The staff are very helpful and knowledgeable. The hotel is a great location near the Star and close to southbank.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony Hui Tae

Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
What a great hotel! Excellent location near queens street mall and a short walk to the Star and Southbank. Our room was spacious, clean and quiet and the bed was comfortable. We loved sitting on the balcony. The staff were friendly and helpful too. We definitely recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
The staff were friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Great spot and so convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Julien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Kingscliff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Lovely room for affordable price
Stayed 1 night in Nov 2024

8/10 Good

Megan

Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Just very expensive for what we used. No in room water. Very little coffee sachets and tea. No ice in freezer.
Stayed 1 night in Nov 2024

10/10 Excellent

Mifuyu, Mooloobool

Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, room comfort
Very Happy
Friendly staff, booking was easy and the whole process was brilliant. Room was clean, fresh smelling and had the amenities there suitable for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location our regular accommodation when in Brisbane.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
One week business trip.
I have stayed here many times and would stay again. Good to have a separate room for sleeping, large rooms, well-equipped kitchen. Overall good for a longer stay. Good location too.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Desmond

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Great location, clean rooms & tidy plenty of space for our twin room .
Stayed 1 night in Oct 2024

4/10 Poor

estelle

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, room comfort
One night away
I came down for the night with my daughter for her 16th birthday with her best friend. We had a really good stay and were happy with the apartment. However, I was personally quite upset as I rang before and explained it was a special occasion and asked for the highest floor possible and was told you are on floor 41, got there and were on 23 and no netflix which apparently is only in 'some' rooms which I presume are the higher ones. It took the shine off the whole trip as I wanted my girl to feel super special and nada. I'd paid so then they just dropped our floor I guess.
Stayed 1 night in Oct 2024

10/10 Excellent

ILARIO

Travelled with group
Liked: Cleanliness, room comfort
Great hotel in the CBD area of Brisbane , with lots of restaurants, coffee shops and bars nearby ,
Stayed 1 night in Oct 2024