Novotel Brisbane South Bank Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Brisbane South Bank Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Sports facility
Aerial view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪6 min walk‬
  • Queensland Performing Arts Centre
    ‪8 min walk‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

Premier Room, 1 King Bed, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 2 Double Beds, View ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed ('N' Suite)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, View ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner ('N' Room)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel Brisbane South Bank Hotel

Luxury Brisbane hotel in South Brisbane with a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Brisbane South Bank Hotel. During your stay, you're just a quick walk from South Bank Parklands. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spice Central
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes by foot from South Bank Parklands
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 558 ft (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 39 for adults and AUD 19 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Spice Central

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (485 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Nearby parking fee: AUD 28 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1004 reviews" "
Rating 8 - Good. 309 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff service throughout the whole hotel . Comfortable bed. Controllable aircon
Stayed 2 nights in Oct 2024

2/10 Terrible

Vrushali, Chatswood

Stayed 5 nights in Oct 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
Very pleasant hotel. The only affordable option available for late night check-in in brisbane City.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk easily to southbank and city - bit worried with homeless camp in park across the road
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great customer service. They upgraded my room and it was amazing. Food is 5 star!!! Will definitely book with them again.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
I have two major issues with this property. Firstly, it was extremely noisy from traffic on the street! Very poor insulation, sounded like the window was open - they need to address this by retrofitting better quality windows and insulation. Secondly, the semi-bright floor-level lighting in the bathroom bleeds into the main sleeping area due to the open design - and worst of all, this light cannot be turned off by the guest! Incredibly poor room lighting design - I had to sleep with my eye mask on. Overall I felt it was poor value and did not live up to the Novotel name and the price positioning of this particular property.
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room decor. Modern but still inviting and layout was excellent in the King Room with the extra couch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a motel
4-star hotel with Motel service, safety and comfort. Requested a cot which arrived later that night. The cot was so dirty it had blood and food residue on the cot mesh walls. The staff never replaced the toilet paper and no complimentary water or sanitary bags were offered. The hotel claims it is family focused however other than some board games and access to some balls to use at the park there wasn’t much else. The park was also very dangerous as it was full of tents dodgy looking people. Would not be returning here. It wasn’t even conveniently located!
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff do a great job very helpful I got put in wrong room but check in staff fix quickly Breakfast was ok not as good as the last stay. But all in all a great stay I will return 😊😊
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. Relaxing with a quiet beer on Sunday afternoon in the nice and quiet bar area but could not get something simple like a burger or a salad until 6pm.
Stayed 1 night in Oct 2024

8/10 Good

Mayokun

Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 5 nights in Sep 2024

2/10 Terrible

SUZY

Stayed 2 nights in Sep 2024

10/10 Excellent

Yongbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit expensive but the location for our event was just so convenient. We also found the food choices restrictive and expensive, however, we would not hesitate to stay there again .
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Damian, Harristown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just need more parking. Also staff should know what is going on at Convention Centre before sending you there for parking. When there is none.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 3 nights in Sep 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Clean. Wished for wider variety of menu & restaurants in the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and close to the convention centre
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy place to access and lots of restaurants around. We walked all over the city from there and just had a great stay in Brisbane!
Stayed 3 nights in Aug 2024