There was nothing glaringly wrong, but just a LOT of inconveniences... When reserving my paid parking, no instructions were provided, which made me think it would be obvious or easy; it was neither, we had to call from an alley to find out how to enter the parking garage. The buzzer to permitted into the garage worked fine for ME, but not for the desk; they could not hear me at all, and when I mentioned this, I was told "Yes, it is a real problem"... When trying to exit the parking garage, there is a pull rope that opens the metal gate, but does lift thee metal bar; we tried calling the desk again, but no one ever answered... the car behind us finally had to walk into the desk to ask them to open it. The beds were too soft and the pillows too hard. The breakfast buffet had to place to site your plate as you walked through it, and the sneeze-guards were so low it was difficult to get food onto your plate. The coffee is TERRIBLE. The bathroom is so small there is no place to sit anything more than your toothbrush. The show drain is right where you stand, and the shower floors slopes where you step out so you feel like you are going to slip and fall; and there is nothing to hold while entering or exiting. And on and on...