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Extended Stay America Suites Boston Braintree

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking
Exterior
Studio, 1 Queen Bed, Non Smoking
Property amenity
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    15 min walk
  • F1 Boston
    17 min walk
  • Granite Links Golf Club
    7 min drive
  • Boston, MA (BOS-Logan Intl.)
    30 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonesta Simply Suites Boston Braintree

Pet-friendly
Free WiFi
Air conditioning
Gym
3.7 out of 5, Good, (1055)
The price is €132
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sonesta Simply Suites Boston Braintree

About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you'll be within walking distance of South Shore Plaza. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 14 minutes by car from Northeastern University and 15 minutes from Boston Harbor
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free.

This Braintree hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 165 out of 809 reviews" "
Rating 8 - Good. 171 out of 809 reviews" "
Rating 6 - Okay. 173 out of 809 reviews" "
Rating 4 - Poor. 125 out of 809 reviews" "
Rating 2 - Terrible. 175 out of 809 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Stayed 3 nights in Aug 2024

4/10 Poor

Lourdes

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ladarra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Definitely an older hotel and price should match on how the property is. Probably wouldn’t stay again if I had to.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people need more resources since demand for towels, kitchen supplies, and other items are needed.
Stayed 7 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Grasiella H, KINGS PARK

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom, halls and room itself were not very ean and smelled very musky
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The room i stayed in did nothave a shower curtain, one bath towel and the toilet would not flush. Told the front desk thenext morning
Stayed 1 night in Jul 2024

2/10 Terrible

AKHENATEN

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Never again with Extended Stay
Overbooked and told to find lodgings elsewhere. Booked online, arrived at the hotel, the receptionist went upstairs (I assume to check the room), came back and said unfortunately there are no rooms available. I would need to call Hotels.com and ask for help with finding a replacement. At that time, all rooms within $100 were booked. Let’s say $150 to be exact. I called customer service, they told me to check the website - no support was provided.
Stayed 3 nights in Aug 2024

8/10 Good

Hunter

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is the perfect distance from Gillette stadium. The staff was great, room was clean and anything we needed the staff could do. There is a smell on the third floor from another customer’s cat i think but it’s only in the hall; something the hotel themselves can’t control. Our room and stay was great otherwise! Extended stay in Braintree was much better to work with than Marriott in Wrentham!
Stayed 3 nights in Aug 2024

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible customer service, room was not clean
Stayed 1 night in Jul 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, my room didn't have towels, a shower curtain, or a blanket, and the room was dank and could have been cleaned better. Breakfast was very underwhelming. Staff generally didn't seem to have a lot of pride in keeping the facilities well run.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Amenities
It wasn’t available expedia overbooked
Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole place smelled like cat urine. It was gross.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheeu

Disliked: Cleanliness, room comfort
Horrible smells on elevator & worse on 3rd floor - cat urine smell- ended up leaving couldn’t stay
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Conor

Disliked: Cleanliness, staff & service, property conditions & facilities
Back to Bacics , that's where it begins ....
Was checked into a Dirty room 312, went back to the desk, kinda got an opps !! Was giving another room 218 , and the keys didn't work, got new keys, the carpet in the room had very bad stains on the carpet and cigarette burns, not a very good first impression, under the chair there was trash, I didn't get down to look, you could see it from across the room, I did however remove the trash, a brush and a red lighter, the bathroom had only one bath towel, just to let you know, I am the Executive Housekeeping Manager at the Marriott Residence Inn in Charlestown Boston, in my Hotel this room 218 would have been put out of order until a new carpet was installed The grab and go breakfast was out of coffee the two times I came by, was told more coffee was on it's way, this station which really wasn't much, small packaged muffins and coffee could have been better maintained, The General Manager of this property seriously needs to get his/hers priority together and get back to the basics, provide a memorable experience in a positive way . Apart from the front desk staff, I encountered 4 employees on the floors, one being the bald headed ( supervisor) from the front desk and not one of them greeted me or said Hello and two of those times was on the elevator, as a Hotelier I my self greeted them with a " Hi, how are you " with a smile 😊 You all have a lot of work to do folks !!! And it begins with the Hotel General Manager. BACK TO BASICS , start there and see what happens
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in Jun 2024

6/10 Okay

Nichole

Travelled with family
Disliked: Property conditions & facilities
First look is better than the stay!
Check-in was seamless, room provided was not what I booked but nonetheless the room was clean. The 3rd floor however (where the room was) smelled horrendous and just like damp, wet clothes that have been left for a month. The towels in the room looked clean but once you went to use them they were ALL stained. Disgusting and had me nervous that they were actually never washed.
Stayed 1 night in Jun 2024

4/10 Poor

Jacquie, Livermore

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall not really presentable to rent as a room. No coffee in room, no cups, no shower curtain, no utensils, supposedly a extended stay suite, no way, really a disappointment. The counter in the bathroom had major stains.
Stayed 1 night in Jun 2024

6/10 Okay

Laurel

Travelled with pets
Disliked: Amenities
Hallway carpets very dirty, several times side doors that were supposed to be secured entrance were propped open, would not accept cash
Stayed 2 nights in Jun 2024

8/10 Good

Tariq

Disliked: Staff & service, property conditions & facilities
Ok, average.
Stayed 1 night in May 2024

2/10 Terrible

Blair

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was incredibly dirty and there was no toilet paper
Stayed 1 night in Jun 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024