Extended Stay America Suites Boston Braintree

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking
Lobby
Studio, 2 Double Beds, Non Smoking
Studio, 1 Queen Bed, Accessible, Non Smoking
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    ‪15 min walk‬
  • F1 Boston
    ‪17 min walk‬
  • Granite Links Golf Club
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Boston Braintree

Hotel in Braintree with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Boston Braintree. During your stay, you'll be within walking distance of South Shore Plaza. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 14 minutes by car from Northeastern University and 15 minutes from Boston Harbor
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Boston Braintree also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Self parking is free. A complete renovation of Extended Stay America Suites Boston Braintree was completed in January 2025.

This Braintree hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 171 out of 839 reviews" "
Rating 8 - Good. 175 out of 839 reviews" "
Rating 6 - Okay. 177 out of 839 reviews" "
Rating 4 - Poor. 128 out of 839 reviews" "
Rating 2 - Terrible. 188 out of 839 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property appeared run down. Could definitely use updating.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was infested with cockroaches.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Henrietta

Liked: Staff & service
Disliked: Property conditions & facilities
It’s is very dated ….in need of a renovation!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Juan

Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property to find a fellow customer upset at the counter with no employee present. The other guest informed us they did not have rooms. Waited several minutes for an employee to come over, she did not look at me (she was on the phone with Expedia, I believe). She asked my last name and said I didn't have a room. She walked away (still on the phone) and offered no apology or assistance. The other guest informed me they were under construction. Another guest came in needing assistance and she even had to knock on doors for someone to come help her. The floors were dirty in the lobby. We left to try to find another room and ended up driving for 2 hours and to another state before we found accommodations and more than double the price and didn't check in until almost 2 am. It was an absolute terrible experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Desiree

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Terrible terrible terrible!!!!!
TERRIBLE!!!!! I booked this hotel 2 months ago for 10/18/24 to 10/20/24 so we can attend Family Weekend at my kid’s university. Called at 7pm to let them know we’re checking in late. Front desk found me in their system and said my room is set. Less than 5 minutes and she called me back to let me know that due to their hotel being under construction for the last two days, that I will not have a room when I arrive and to look elsewhere. She mentioned they were supposed to let guests know. I said I just spoke with you and nothing was said. Plus, if indeed it was under construction, why wasn’t I notified much earlier in the week?!?! She said this is from management and she can’t do anything. I asked if they will pay for my hotel stay elsewhere and she said NO, but that I’ll get a full refund. I asked to speak with a manager and she claimed there is no one on site. I didn’t believe her because there were so many events in Boston (colleges having family weekend and the Head of Charles Regatta) that no hotels in their right mind will leave a front desk person there without a manager available. She hung up on me when I persisted on speaking to a manager. I had to scramble to find a hotel and had to pay double the price because it was last minute. I have a feeling it was because I booked early when the price was still low and they realized later on that they can get double the price if they just canceled mine. Drove by and there was NO construction!!! DO NOT STAY HERE!!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived for my reservation and was quite rudely told they had no rooms available and to leave. Gave me a list of surrounding properties, none of which has any available rooms. I will never book this hotel again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Desiree

Stayed 1 night in Sep 2024

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute waste of money. I could not be more disappointed or disgusted by the appearance of a hotel, especially for the cost per night. The rooms and common areas were filthy. Drains were packed with hair, before we ever showered, that bubbled up as the water turned on. The refrigerator smelled like urine. The heating unit sounded like a jet engine. The said that breakfast was included however “breakfast” consisted of muffins and nutrition bars. There was instant oatmeal but no hot water and spoons accessible. Hallways and elevator were little with trash. The entire facility had a pungent smell. I would like to reach out to my credit card and determine if payment can be challenged due to the absolute filth of the facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic motel. It is ok.
Stayed 1 night in Oct 2024

6/10 Okay

Stanley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not been clean, table dirty
Stayed 1 night in Oct 2024

6/10 Okay

Lynnessa, Syracuse

Liked: Cleanliness, staff & service
Property is a bit run down in the rooms and no food options at all
Stayed 2 nights in Oct 2024

2/10 Terrible

Asma

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Nancy

Travelled with group
Liked: Staff & service, property conditions & facilities
Les chambres ne sont pas bien nettoyé le tapis est sale et la douche est pas propre non plus
Stayed 3 nights in Oct 2024

10/10 Excellent

Adaliz

Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Besides the smell of pot in the hotel what surprised me the most, it was how they say they serve breakfast, when all they have was packaged muffins and a packet of oatmeal and a snack bar. If you’re looking to have breakfast at the hotel to save some money, this one is definitely not for you. They have very thin comforter as well, so come prepared.
Stayed 2 nights in Oct 2024

6/10 Okay

Franci, Maple Grove

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Joaquin Andres

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Im going to make this real quick and simple. Very bad service, disgusting rooms that had big brown stains from the bed to the window shade. Room key barely worked, broken tv remote, and not accommodating to any of our needs. Overall if you need an affordable hotel don’t waste your money go somewhere else 1/10. Also something shady is definitely going on there don’t know if it’s the guests who stay in the rooms long term or the owner, BUT EITHER WAY DONT BOTHER GOING HERE
Stayed 2 nights in Oct 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mine and my families stay wasnt great. We had to change rooms due to our first room having dirty sheets and tables and also the faucet for the tub was broken and also ood on the counter in the bathroom. We then went to the front desk to ask for another which the heat/ac unit wasnt working. So because of all of the inconvenience we had on our stay not one but two employees stated that i was getting a full refund of my money and that my family and i got a free night but its been about three days now and i still havent seen my refund back into my banking account. The rooms could use renovations.
Stayed 1 night in Oct 2024

4/10 Poor

Jocelyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Karla

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Ehhhh. Will choose another place next time
Very old, sort of run down, good enough for 1 night. Should have paid a bit more and stayed in a nicer place.
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The desk lady tried to make it better. Our confirmation was wrong when we called about it prior to our arrival. She sent us to a room that had someone living in it. We went back and got a new room and it was "cleaned" but old and bare. The refrigerator was rusty and we were afraid to open it. We wouldn't have used any of the appliances. When we arrived at night there were people standing outside that probably should not have been there. It was overpriced for the experience. Convenient to the bus stop to catch the train.
Stayed 1 night in Oct 2024