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The Sanchaya

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sanchaya

2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite | Exterior
Private beach, white sand, free beach cabanas, sun-loungers
Front of property
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155
  • Lagoi Bay Lake
    4 min drive
  • Plaza Lagoi
    5 min drive
  • Lagoi Bay Beach
    7 min drive
  • Singapore (SIN-Changi)

Room options

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

  • 1426 sq m
  • Sleeps 10
  • 4 King Beds

View all photos for Junior Suite (Verandah)

Junior Suite (Verandah)

Junior Suite (Verandah)

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Sanchaya)

Suite (Sanchaya)

Suite (Sanchaya)

  • 118 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Lawan Thai)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa (Lawan Thai)

  • 68 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

  • 500 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | View from room

Villa, 2 Bedrooms

  • 178 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Similar properties

Exterior
Banyan Tree Bintan
On private beach
Pool
Spa
Free WiFi
4.4 out of 5, Excellent, (441)
The price is €406
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Banyan Tree Bintan

About this property

The Sanchaya

Resort with private beach, full-service spa
Catch some rays on The Sanchaya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Sanchaya offers 30 accommodations with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at The Sanchaya, you'll be close to Lagoi Bay Beach. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a beachfront location at The Dining Room, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, body scrubs, or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and complimentary bicycles
  • Just a 4-minute drive from Lagoi Bay Lake and 7 minutes from Lagoi Bay Beach
  • Free ferry terminal shuttle service
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Sanchaya like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan resort.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
The Dining Room - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Tasanee Grill - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Bar - This bar overlooks the ocean and pool. Open daily.
Decanter Wine Cellar - This wine bar overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), Dutch, English, French, Indonesian, Italian, Romanian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free ferry terminal shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • Tasanee Grill
  • The Bar
  • Decanter Wine Cellar

Things to do

  • 24-hour fitness centre
  • Archery
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf lessons with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPad
  • Netflix
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanchaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1633500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Sanchaya offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 109 reviews" "
Rating 8 - Good. 12 out of 109 reviews" "
Rating 6 - Okay. 3 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Sanchaya. The staff were all really super friendly and helpful. The staff would go out of the way to help. Thank you to the Sanchaya. One thing to be mindful of is that there are very limited dining options in walking distance of the Sanchaya so we ate most meals at the hotel which are excellent but you do need to allow for it in your budget. If you are impatient do not eat at the Sanchaya as the food takes a really long time to come after ordering. This did not bother us as we were on island time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024

10/10 Excellent

SEIGI

Stayed 1 night in Apr 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service we have ever experienced!
From the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok. The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok! The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️
Stayed 6 nights in Mar 2024

10/10 Excellent

Fu

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Carly

Stayed 5 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.

10/10 Excellent

Shih Chun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for husband’s birthday.
Stayed 1 night in Aug 2023

10/10 Excellent

Heoun Joo

Stayed 2 nights in Mar 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the friendliest staff I've ever encountered at a resort. Everyone was happy to chat with us.
Stayed 2 nights in Mar 2023

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Peta Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail! This hotel and ALL the staff were incredible. Our experience was personal, relaxed and every need catered for before we knew we needed it. Simple and incredible well cooked Indonesian, Thai and European food, beautiful furnishings, and the lovely quiet location made this a hotel to remember. COVID obviously took a toll on the surroundings and they’re working to restore everything having only opened 6 months ago, but that brought so much more positive impression. Thank you for an wonderful 2 nights, next time 3 nights would be ideal.
Stayed 2 nights in Oct 2022

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022

10/10 Excellent

Sarah, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022

10/10 Excellent

ENG SZE, JONATHAN, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful and the service was exceptional. The staff were really attentive to our needs and went the extra mile to make our stay a really enjoyable one. Will definitely go back again!
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Maria

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
Stayed 2 nights in Nov 2019

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second year in a row visiting and there is definitely some wear and tear in the rooms compared to last year
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019