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Santiago Apartments Bilbao

3.5 star property

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Photo gallery for Santiago Apartments Bilbao

Interior
Flat-screen TV
1 bedroom, in-room safe, desk, soundproofing
Miscellaneous
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011
  • Ensanche
    ‪1 min walk‬
  • Plaza Moyua
    ‪5 min walk‬
  • Gran Casino Bilbao
    ‪7 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Room

Apartamentos Líbere Bilbao Museo

  • Pet-friendly
  • Free WiFi
  • Soundproof rooms
  • Living/dining area
4.5 out of 5, Wonderful, (55)
The price is €130
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Apartamentos Líbere Bilbao Museo

About this property

Santiago Apartments Bilbao

Aparthotel with a 24-hour health club, near Guggenheim Museum Bilbao
This smoke-free aparthotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a coffee/tea maker and a dishwasher, and other amenities include free WiFi and a flat-screen TV.
Santiago Apartments Bilbao offers 35 accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santiago Apartments Bilbao, you're just a quick walk from Ensanche. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This comfortable aparthotel has 35 apartments on 7 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a living room, and a flat-screen TV
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at Santiago Apartments Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Bilbao aparthotel is smoke free.

Santiago Apartments Bilbao has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 16.5 per day)
  • Limited on-site parking
  • On-site parking options include a garage

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Bidet
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Turndown service

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre

Things to do

  • 24-hour health club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 35 rooms
  • 7 floors
  • 1 building

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 16.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Santiago Apartments Bilbao Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn, Georgetown

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Way Overpriced Pension
Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023

10/10 Excellent

Jane Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

nancy, Alicante

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021

10/10 Excellent

Lerner, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities
Unforgivable Rudeness from Staff Member
The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018

4/10 Poor

Graeme, Sydney, Australia

Disliked: Property conditions & facilities, room comfort
Edificio Santiago apartments
This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.

10/10 Excellent

Mohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao is a great city, just the right size to explore by foot.

4/10 Poor

Aussie, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not what it was
Have stayed in it previously, but it has come way down from what it used to be.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is listed as an apartment, but is more like a typical suite hotel room in the US. This made for a very cost effective spot for three adults of one family to have separate sleeping rooms (one being a pullout couch) and share a bathroom. The location is terrific to spend time in lovely downtown Bilbao. Though there is no food service, there is a restaurant that serves lunch (and dinner on weekends) which is virtually attached. More importantly there are countless typical Spanish eateries within minutes of the front door.

8/10 Good

JOHN, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments for the price, and great location. Friendly staff also, slight downside, no kettle etc so no tea making facilities, bedding was basic, but would recommend and return.

6/10 Okay

Susan, London

Liked: Cleanliness, staff & service
Edificio Santiago
Great location in a great city.Have breakfast at the cultural centre which is 5 minutes away.

6/10 Okay

B D, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, half decent bed, everything else tired.
This hotel/apartment has seen better days. Whilst the front desk staff were friendly and helpful, the rooms were dated and tired. Also, what is with having one pillow, which might be as wide as the mattress, but for two people. One of the worst things I've ever seen. The shower was great if you were short! With all the multiple jets, it was like something someone had conceived in 1991 as a good idea. Time for a renovation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short trip to Bilbao
Great location with easy access from bus terminal by metro. Walking distance to Guggenheim museum and lots of restaurants, cafes around. Park opposite the hotel can get loud at times, but overall a great hotel. And very interesting showers too.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great place when you are safe inside.
Great acess to las Ramblas. Excellent front desk service. Too many drug addicts and prostitution going on this street. Be very careful in this block. Very good cafe and bakery nearby too. Bathrooms were tiny too.

10/10 Excellent

JMC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
An unpretentious apartment hotel in a good location in central Bilbao. Excellent value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had an amazing time in this hotel. Everything was superb, from the quality of the room, to the staff, to the comfort. I recommend it to everyone.

10/10 Excellent

Ihor

Travelled with family
Liked: Cleanliness, room comfort
Muy recomendable
Stayed 2 nights in Oct 2024

8/10 Good

Arturo Alonzo

Liked: Cleanliness, property conditions & facilities
Muy amables y cordiales al recibirte, asi como muy dispuestos a orientarte sobre la ciudad y zonas de interés. El departamento muy cómodo y agradable. Sin embargo las camas y almohadas muy duras. Sí volvería.
Stayed 5 nights in Sep 2024

10/10 Excellent

HYUN KYEONG

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
部屋もサービスも素晴らしい
美味しいレストランを紹介してくださったり、雨の日は傘を貸してくださったり、部屋も素晴らしいですが、サービスが本当によかったです。気持ちよく滞在させていただきました。 場所もとても便利で、近くにスーパーがあり、キッチンの設備が良いのです食事を作るのも便利です。
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, room comfort
Super fantastique
Emplacement parfait,proche de tout et pourtant tres calme.les appartements sont grands avec toutes les commodités
Stayed 3 nights in Jun 2024

8/10 Good

frank

Liked: Cleanliness, amenities, property conditions & facilities
Ruim en comfortabel met alle voorzieningen. Uitzicht was minder fraai op andere gebouwen.
Stayed 7 nights in Sep 2023