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4.3 out of 5

"At £300 per night which is what they charged each night for the European Rugby Championship the hotel is a total rip off. For the night after the rug ... " More

By a verified traveller on Tue 15 May 2018

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Bilbao Deusto. During your stay, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas, plus a restaurant and a conference centre.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Cats and dogs welcome for a fee

NH Bilbao Deusto ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Bilbao Deusto

Everyone (4)
3 out of 5
At £300 per night which is what they charged each night for the European Rugby Championship the hotel is a total rip off. For the night after the rugby the rate was 95Euro's and at that price is a bit high for being on the wrong side of the river.

Posted by , from Retired on 15 May 2018

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5 out of 5

Good location and all staff were very helpful.

Pros: Hotel's location, near Metro & Bus stop. Great location & walking distance to centre.
Cons: None
Location: Near park, shopping centre & museum.
Excellent stay at this Hotel. In particular reception staff were very kind & helpful.

Posted by , from London on 5 Sep 2017

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5 out of 5

Posted by on 26 Oct 2021

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4 out of 5
Siisti hotelli, ystävällinen henkilökunta. Meluisaa, S

Posted by on 3 May 2019

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Bilbao Deusto. For a fee, parking is available. This 3-star Bilbao hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Bilbao Olabeaga Station (2.7 km / 1.7 mi)
  • Metro station: Abandoibarra Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Bilbao Deusto offers 70 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.

NH Bilbao Deusto has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.47 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Property registry number - H.BI 01060
  • Please note, some room types at this property are not available when booking a stay with children.
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 17.60 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 22.47 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Bilbao Deusto Hotel
  • Deusto Hotel
  • NH Bilbao Deusto
  • NH Bilbao Deusto Hotel
  • Nh Hotels Bilbao
  • NH Bilbao Deusto Bilbao
  • NH Bilbao Deusto Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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