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4.7 out of 5

"Amazing. The best experience ever. The Ritz-Carlton, Berlin " More

By Dusica M. on Fri 19 Jun 2015

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Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking (Carlton)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, Multiple Beds (Ritz-Carlton,Club Lounge Access)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Club Suite, Multiple Beds (Club Lounge Access,Skyline View)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Ritz-Carlton, Berlin's great location. During your stay, you're just a quick walk from Potsdamer Platz. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy German cuisine while dining at POTS
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Potsdamer Platz and Sony Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Ritz-Carlton, Berlin ratings based on 34 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Berlin

Everyone (12) Couples (13) Business (4) Family (1) Friends (3)
5 out of 5

Posted by on 13 Jan 2020

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5 out of 5

Great Hotel The Ritz-Carlton, Berlin

Amazing. The best experience ever. The Ritz-Carlton, Berlin

Posted by on 19 Jun 2015

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5 out of 5

Short break

If you want service then the ritz is the place to be. Right near the city centre with lots of places to visit. Lots of restaurants close by. The biggest mall in Germany right next to the hotel. But the service you get from all grade of staff is one of a kind and they look after you. The hotel itself is very beautiful and very comfy.

Posted by on 17 May 2015

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4 out of 5

Christmas residence

Didn't expect the early morning checkin receptionist didn't understand I already had prepaid rate, until I queried the overnight attempts to charge my card with very large amounts. Reception staff also very unhelpful with derails/directions to nearest Catholic Church, only giving details of what was probably their own denomination. City taxis lined up outside the hotel were the same, only seemed to know how to find the Turkish mosque. Rabbit stew on Christmas lunch menu. Don't think anyone ate it. Christmas goose was nice, and somewhat novelty from turkey, and since i hadn't eaten goose since we last reared them 35-40 years ago. :). Christmas lunch music was French accordion player, playing anything but Christmas music. Same to be said of the band in The Curtain Club, reluctant to play when requested. Somehow my room card was denied access to the health club, until I enquired on the last night. Then it was fixed. Pool area was warm, but tiny, ok only did a few people, but not for swimming. Bell boy and concierge staff were nice.

Posted by on 14 Feb 2015

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5 out of 5
Wonderful and helpful Staff. This Hotel and Its Staff really makes You feel relaxed and worry free. Whatever You might need, It will be organized. Super comfortable beds and amazing breakfast guaranteed a good sleep and great start for the day. High recommendation for this Hotel!

Posted by on 4 Dec 2023

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Comment from Hotel Management

15 Dec 2023 by Guest Experience Team

Dear Riikka, Thank you very much for taking the time and letting us know about your stay with us. All Ladies and Gentlemen want to thank you for your kind words. We are delighted that we were able to host you and that you enjoyed the hotel. Kind regards,Your Guest Experience Team

5 out of 5

Posted by on 27 Jul 2021

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5 out of 5

Posted by on 6 Jan 2020

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5 out of 5
Schönes Neo Art Deco Hotel.........................

Posted by on 18 May 2019

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5 out of 5
Luxus!! Ystävällinen henkilökunta.Erinomainen aamupala, hotellin sijainti.

Posted by on 25 Mar 2019

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5 out of 5

Laadukas

Erinomainen aamiainen ja palvelu. Siistit ja modernit huoneet.

Posted by on 2 Aug 2018

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Comment from Hotel Management

2 Aug 2018 by Konstantinos Ntotsias

Dear Laadukas, Warm regards from The Ritz-Carlton, Berlin! Thank you very much for your recent visit to Berlin. And also thank you very much for taking the time to leave a comment. It pleases us to know that you have enjoyed your stay with us. Without constructive feedback from our guests such as yourself, it is not possible for our company to measure the quality of the service provided. It is our utmost concern to provide helpful and personal service to all of our guests, as these components are undoubtedly the basics of superior hospitality. The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission. Kind regards Konstantinos Ntotsias Assistant Manager Quality & Learning

About the The Ritz-Carlton, Berlin

Location Potsdamer Platz 3, Berlin, BE 10785

Property Features

The Ritz-Carlton, Berlin offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Berlin. For a fee, parking is available. This 5-star Berlin hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Conference rooms
  • 19375 sq ft of conference space
  • 1800 sq. m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin Potsdamer Platz Station (0.1 km / 0.1 mi)
  • Metro station: Potsdamer Place U-Bahn (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Berlin offers 303 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.

POTS – This restaurant specialises in German cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

The Lounge – On-site café. Open daily.

The Curtain Club – This bar specialises in international cuisine. Open daily.

Club Level – On-site restaurant. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Segway rental/tour nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50.00 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 55 for adults and from EUR 19 for children
  • Self-parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Ritz Carlton
  • Ritz Carlton Berlin
  • Ritz Carlton Hotel Berlin
  • Ritz Carlton Berlin Hotel
  • Ritz-Carlton Berlin Hotel
  • Ritz-Carlton Berlin
  • The Ritz Carlton Berlin
  • The Ritz-Carlton, Berlin Hotel
  • The Ritz-Carlton, Berlin Berlin
  • The Ritz-Carlton, Berlin Hotel Berlin

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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