"Front desk staff that checked us in needs customer service training. Not even a smile from her. We were given a adjoining room when we did not request ... " More
8 Nov 2017 by Assistant Manager
Dear Booboo, thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht
26 May 2023 by Novotel Berlin Mitte
Guten Tag Melissa, vielen Dank für das schöne Feedback. Wir freuen uns, wenn wir Sie erneut bei uns begrüßen dürfen. Herzlichen Gruß aus BerlinClaudia Ulbricht
The following facilities or services will be unavailable from December 25 2024 to December 26 2024 (dates subject to change):
The following facilities are closed on Sunday:
Novotel Berlin Mitte offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Berlin Mitte. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Berlin hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Novotel Berlin Mitte offers 238 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Berlin Mitte has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.