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4.5 out of 5

"Excellent hotel, very good location. Staff excellent. " More

By a verified traveller on Tue 03 Nov 2020

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Family Room (2 adults + 2 children)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Extra Large)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Collection Berlin Mitte Friedrichstrasse. During your stay, you're just a quick walk from Friedrichstrasse. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at FRIEDRICHS
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Within a 10-minute walk of Museum Island and Gendarmenmarkt
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee

NH Collection Berlin Mitte Friedrichstrasse ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Berlin Mitte Friedrichstrasse

Everyone (22) Couples (6) Family (6)
4 out of 5
Nice hotel

Posted by on 27 Jan 2023

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Comment from Hotel Management

27 Jan 2023 by David - Guest Relation Manager

Dear Elena,thank you very much for your recent stay with us and thank you for taking your time to share your experiences with us.We have already shared your kind words with our team and we are all happy to see overall had an enjoyable time in our hotel and Berlin.We look forward welcoming you back in the near future.Greetings from the NH Collection Berlin TeamDavidGuest Relation Manager

3 out of 5

Posted by on 24 Mar 2022

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5 out of 5
Excellent hotel, very good location. Staff excellent.

Posted by on 3 Nov 2020

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Comment from Hotel Management

4 Nov 2020 by M. Gehrke - Front Office Shiftleader

Dear Anonymous, thank you very much for your feedback. We are very glad that you had a pleasant stay with us. We hope you had a good trip back home and looking forward to welcome you again soon. With kind regards Your NH Collection Berlin Team

5 out of 5
The only negative was that there no electricity in the hotel for a few hours on Sunday

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by David- Guest Relation Manager

Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse Greetings from the NH Collection Berlin Team

4 out of 5
Excellent location as couldn’t be more central and conveniently located. It is slightly noisy facing the street but not unbearable. Reception friendly and very helpful. Only let down for me were the hard mattress and mediocre pillows which were too soft. I woke up with my back aching. Free water in the room would have been a nice touch but there were lots of supermarkets close-by, as well as coffee places for breakfast.

Posted by on 5 Jan 2020

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Comment from Hotel Management

5 Jan 2020 by David - Guest Relation Manager

Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

5 out of 5
good location, very comfortable room in general but lighting is very poor other than in the bathroom.

Posted by on 17 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by David - Guest Relation Manager

Dear Guest, thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse. We look forward welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world. Greetings from the NH Collection Berlin Team

4 out of 5

Posted by on 19 Jul 2024

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5 out of 5
Alles super

Posted by on 16 Jun 2024

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Comment from Hotel Management

18 Jun 2024 by David - Guest Relation Manager

Sehr geehrter Mario,es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im NH Collection Berlin Friedrichstrasse genossen haben. Ihre positiven Worte sind eine wunderbare Bestätigung unserer Bemühungen, Ihnen einen angenehmen und komfortablen Aufenthalt zu bieten.Unser Team arbeitet stets mit großer Sorgfalt und Begeisterung daran, dass unsere Gäste sich bei uns wohl fühlen. Ihre Rückmeldung zeigt uns, dass wir auf dem richtigen Weg sind und motiviert uns, unseren Service weiter zu verbessern. Wir sind stolz darauf, dass wir Ihre Erwartungen erfüllen konnten und hoffen, dass wir Sie in der Zukunft erneut als unseren Gast willkommen heißen dürfen. Wir freuen uns, Sie bald wieder in unserem NH Collection Berlin Friedrichstrasse begrüßen zu dürfen.Mit freundlichen Grüßen,DavidGuest Relation Manager

5 out of 5
Perfekte Lage & Ausgangspunkt für Alles!

Posted by on 4 Jun 2024

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Comment from Hotel Management

5 Jun 2024 by David - Guest Relation Manager

Sehr geehrte Patrizia,Es freut uns sehr, dass Sie die Lage unseres Hotels, NH Collection Berlin Friedrichstrasse, als perfekt empfunden haben. Wir sind uns bewusst, dass eine zentrale Lage für unsere Gäste von großer Bedeutung ist und sind stolz darauf, in einer solch wunderbaren Stadt wie Berlin, das ideale Tor zu vielen Attraktionen bieten zu können. Ihr positives Feedback motiviert uns, weiterhin unseren hohen Standard an Service und Gastfreundschaft zu gewährleisten. Es ist immer unser Ziel, einen angenehmen und komfortablen Aufenthalt für all unsere Gäste zu kreieren.Wir freuen uns, Sie bald wieder in unserem NH Collection Berlin Friedrichstrasse begrüßen zu dürfen.Mit freundlichen Grüßen,DavidGuest Relation Manager

4 out of 5

Posted by on 31 Mar 2024

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Comment from Hotel Management

9 Apr 2024 by David - Guest Relation Manager

Dear Sandra,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

About the NH Collection Berlin Mitte Friedrichstrasse

Location Friedrichstraße 96, Berlin, BE 10117

Property Features

NH Collection Berlin Mitte Friedrichstrasse offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Berlin Mitte Friedrichstrasse. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 268 guestrooms or units
  • 8 levels
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2002
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Friedrichstraße Station (0.7 km / 0.4 mi)
  • Metro station: S+U Friedrichstraße Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Berlin Mitte Friedrichstrasse offers 268 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, bidets and complimentary toiletries. This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

FRIEDRICHS – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

TASTE ! – On-site bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Casino nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 32.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.90 for adults and from EUR 14.90 for children
  • Covered self-parking fee: EUR 27 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 32.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Friedrichstrasse
  • Friedrichstrasse Hotel
  • Nh Berlin Friedrichstrasse Hotel Berlin
  • NH Collection Berlin Friedrichstrasse Hotel
  • Collection Friedrichstrasse
  • NH Collection Berlin Mitte Friedrichstrasse Hotel
  • NH Collection Berlin Mitte Friedrichstrasse Berlin
  • NH Collection Berlin Mitte Friedrichstrasse Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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