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Mercure Hotel MOA Berlin

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel MOA Berlin

Reception
Bar (on property)
Reception
Lounge
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Stephanstrasse 41, Berlin, BE, 10559
  • Victory Column
    6 min drive
  • Delphin Fisch And Steak
    1 min walk
  • Birkenstrasse U-Bahn
    3 min walk
  • Berlin (BER-Brandenburg)
    38 min drive

Room options

View all photos for Standard Room, 1 Large Single Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Berlin, Berlin, a member of Radisson Individuals

Spa
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1930)
The price is €100
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Mercure Hotel MOA Berlin

Pet-friendly hotel with a fitness center connected to a shopping center in Berlin
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Hotel MOA Berlin. During your stay, you'll be connected to a shopping center, and within walking distance of Grips-Theater. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, hiking/biking trails, and bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 5 minutes by car from Grips-Theater and 6 minutes from Victory Column
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 40 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 80730 square feet (7500 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel MOA Berlin. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
MOA.EAT - This restaurant serves breakfast, lunch, and dinner.
MOA BAR - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23 for adults and EUR 11 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • MOA.EAT
  • MOA BAR

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Hiking/biking trails
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Fridge (on request)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (80730 square feet of space)
  • Coworking spaces
  • Meeting rooms - 40

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1007 reviews" "
Rating 8 - Good. 300 out of 1007 reviews" "
Rating 6 - Okay. 64 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities
Very little human interaction. Everything from checkin to check out done on line so did not feel welcomed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Stayed 7 nights in Aug 2024

6/10 Okay

Annette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was venue of an engineering conference attended by 350 engineers. Nice beautiful atrium. Taxi drop off at side door which is not obvious how to get to reception desk.
Stayed 3 nights in Sep 2024

4/10 Poor

Nizar

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Room was not cleaned although we asked reception ... towels were not delivered although we asked so many time.. hotel is nice but not cozy... reception people are not warm and welcoming...
Stayed 3 nights in Sep 2024

10/10 Excellent

Jana

Stayed 1 night in Aug 2024

10/10 Excellent

Roisin

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean and beds very comfortable
Stayed 5 nights in Aug 2024

8/10 Good

Johan Willem

Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar
Great hotel. Good bar attached and conveniently positioned over a supermarket.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Krisztina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, Property condition and facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Phillip

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Mercure in Berlin. It was convenient to public transportation and met our needs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in a good location.
Great hotel, very clean and comfortable and high standard of quantity. We had a spacious family room with bunk beds for the kids is a private cubby with sliding door. Breakfast was great. Located outside town but with great transport links with trams and trains a short walk away. There is a grocery store below the hotel and many other shops and malls nearby. We were very happy with the hotel and location and would recommend.
Stayed 8 nights in Jul 2024

10/10 Excellent

Ciarán

Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Regina

Stayed 1 night in Jul 2024

10/10 Excellent

FAbrice

Stayed 2 nights in Jun 2024

10/10 Excellent

Sin Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with a quiet safe lovely neighbourhood. Recommended
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

S

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was nice and new but the corridors were long and shadowy. It didn't feel safe as anyone from the street can access each floor of the hotel but not corridors with rooms. It seems easy to be followed with little surveillance. Front desk staff were barely responsive to my request for room cleaning when I returned to my room after 6 hours to an uncleaned room, although I hung the appropriate sign on the door. I understand that mistakes happen but the blasé attitude of the front desk staff was unacceptable - no apology and an argument that the cleaning staff were finished their shift in 15 minutes. Really 1 star service.
Stayed 3 nights in Jun 2024

8/10 Good

Gabriele

Stayed 1 night in Jun 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024