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ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5.0 star property

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Photo gallery for ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Premium bedding, pillow-top beds, minibar, desk
Porch
Meeting facility
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
No.1, Residency Road, Bengaluru, Karnataka, 560025
  • M.G. Road
    ‪6 min walk‬
  • Cubbon Park
    ‪15 min walk‬
  • UB City
    ‪19 min walk‬
  • Bengaluru (BLR-Kempegowda Intl.)
    ‪58 min drive‬

Room options

View all photos for House, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

House, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 56.67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View (Tower)

Room, 2 Single Beds, Non Smoking, City View (Tower) | View from room

Room, 2 Single Beds, Non Smoking, City View (Tower)

  • City view
  • 40.87 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Tower)

Premium bedding, pillow-top beds, minibar, desk

Room, 1 Queen Bed, Non Smoking, City View (Tower)

  • City view
  • 40.87 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Luxury hotel with 5 restaurants and a full-service spa
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers 292 accommodations with iPads and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at ITC Gardenia, a Luxury Collection Hotel, Bengaluru. During your stay, you're just a quick walk from M.G. Road. Features include free WiFi in public areas and free valet parking, plus 5 restaurants.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Cubbon Pavilion, one of the property's 5 restaurants
  • Take a swim in the outdoor pool
  • Indulge with body wraps, facials, or detox wraps at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 13 minutes by foot from St. Mark's Cathedral and a 3-minute drive from Cubbon Park
  • Airport pick-up shuttle service available for a fee
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the luxury ITC Gardenia, a Luxury Collection Hotel, Bengaluru. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

Cubbon Pavilion - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar - This bar serves light fare only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Edo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Cubbon Pavilion
  • Edo
  • Highland Nectar
  • Kebabs and Kurries
  • Lotus Pavilion

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • DVD player
  • IPad

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 5129 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: INR 5129 (from 12 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

ITC Gardenia, a Luxury Collection Hotel, Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 409 reviews
Rating 8 - Good. 72 out of 409 reviews
Rating 6 - Okay. 24 out of 409 reviews
Rating 4 - Poor. 6 out of 409 reviews
Rating 2 - Terrible. 13 out of 409 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mithilesh, Ellicott City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
At first glance the property and room looks great. However once you spend time at the hotel and in your room you start to notice that the property is dated and in need of major refurbishment. Bathroom are have not been cleaned well over the years and it shows. On both days, the bath towels felt damp to the touch which is a horrible feeling when you want to dry off after a shower. Rooms also are just cleaned on the surface and not properly cleaned over the years. Kettle was unclean outside and inside. Phones were filthy. The hotel has a free Happy Hour where drinks and nibbles are served. This is crowded and the behaviour of guests rushing the bar for drinks and free food is appalling. The hotel needs to figure out a way to control this. Breakfast buffet is okay thankfully. Staff are very kind and helpful. Very poor experience. Thankfully only stayed 2 nights. Will never book at an ITC property again.
Stayed 2 nights in Jan 2025

6/10 Okay

Shailesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

VIJAYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Abhishek

Stayed 1 night in Dec 2024

10/10 Excellent

Shrijit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* hotel which can be better
This hotel is very nice. Definitely worth the 5*. Most of the staff at the hotel are really welcoming, nice and knowledgeable. Majority of them will go the extra mile to make your stay at the hotel really comfortable. Rohit who works at reception is exceptional. He is such a great employee and every morning he took time out to greet me, shake my hand and ask how I am and if I have any issues/questions. He provides top quality service and he is the reason why ITC Gardenia should be rated 5* purely down to his hard work. The room is lovely and big. Everything about the room is fine, bed, shower etc etc. the restaurants in the hotel are great and at good price and the canapés from 18:00 - 20:00 is a great idea. This hotel is very close to local attractions. The only thing I don’t like about the hotel is few staff members who work at the spa/gym. They aren’t helpful and feel like they are watching what I do. The spa is not recommended. I had a facial done and it did not last the allocated time and generally I don’t feel it was good. I had 20% discount and with them knowing that, I feel they just gave me the most expensive treatment to cover that discount. If Rohit is the honest member of staff, the staff at the gym/spa ruin it. I would stay at this hotel again and again but will for sure not make the same mistakes of using the gym/spa.
Stayed 4 nights in Dec 2024

10/10 Excellent

Preeti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kamran, REDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Dec 2024

10/10 Excellent

KHAJA

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 4 nights in Nov 2024

4/10 Poor

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience & Run Down Rooms.
Bad Experience. Room was Dusty, Balcony was Dirty, Power Points were Broken, Lots of Scratches in the Furniture. I asked for Ginger Tea. It was over Boiled and No taste of Ginger.
Stayed 1 night in Dec 2024

10/10 Excellent

khilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Abhi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Abhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Efe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary snacks were very tasty
Stayed 1 night in Sep 2024

10/10 Excellent

Shamitha

Stayed 5 nights in Sep 2024

10/10 Excellent

Thilak

Stayed 4 nights in Sep 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Srikanth, Somerset

Travelled with family and small children
Disliked: Cleanliness, amenities
Give for dogs . Everything is wrong here from staff , cleanliness. Especially food can’t believe this is ITC .
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great exoerience
Stayed 3 nights in Aug 2024

8/10 Good

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rutvij

Stayed 1 night in Jul 2024

10/10 Excellent

Komal Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Amar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Overall good experience
Visited for business reasons. Need little upgrade in telephone services and electric safe.
Stayed 3 nights in Jul 2024

4/10 Poor

Sriram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property needs some updates. The staff is not well trained. Many items on in room dining menu are not available. Service in restaurants is slow and sloppy. Restaurant options are limited
Stayed 2 nights in Jul 2024