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Tuscany by LuxUrban

3.0 star property

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2-Bedroom Luxury Penthouse Apartment
2-Bedroom Luxury Penthouse Apartment | Living area
47-inch LCD TV with cable channels, TV
2-Bedroom Luxury Penthouse Apartment
47-inch LCD TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
120 E 39th Street,, Between Lexington Avenue, New York, NY, 10016
  • Chrysler Building
    ‪4 min walk‬
  • Grand Central Terminal
    ‪5 min walk‬
  • 5th Avenue
    ‪5 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪16 min drive‬

Room options

View all photos for 2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Mobility Accessible Room

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed Mobility Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Comfort Room

1 King Bed Comfort Room

1 King Bed Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Luxury Penthouse Apartment

Premium bedding, pillow-top beds, in-room safe, desk

2-Bedroom Luxury Penthouse Apartment

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Standard Room

1 King Bed Standard Room

1 King Bed Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Corner Room

1 King Bed Corner Room

1 King Bed Corner Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Deluxe Room

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Loft Suite

1 King Bed Loft Suite

1 King Bed Loft Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hotel 57 by LuxUrban

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1557)
The price is €306
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Hotel 57 by LuxUrban

About this property

Tuscany by LuxUrban

Hotel with a 24-hour front desk, a short walk to Grand Central Terminal
This smoke-free hotel features a 24-hour front desk, a TV in a common area, and a porter/bellhop. WiFi in public areas is free. Other amenities include ATM/banking services and multilingual staff assistance. Change of towels is available on request.
Tuscany by LuxUrban offers 124 accommodations with laptop-compatible safes and irons/ironing boards. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at Tuscany by LuxUrban. During your stay, you're just a quick walk from Grand Central Terminal. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff, an elevator, and an ATM
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Just a 5-minute walk from Grand Central Terminal and 5 minutes by foot from 5th Avenue
  • Cats and dogs welcome for a fee
As a guest of Tuscany by LuxUrban, you'll find multilingual staff, a porter, and an ATM. Public spaces have free WiFi. The boutique Tuscany by LuxUrban also features a television in a common area and an elevator.

This New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 173

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV channels

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 350 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tuscany by LuxUrban Hotel
Tuscany Hotel by LuxUrban
Tuscany by LuxUrban New York
The Tuscany Powered by LuxUrban
Tuscany by LuxUrban Hotel New York
The Tuscany A St Giles Signature Hotel
Tuscany by LuxUrban Trademark Collection by Wyndham

Tuscany by LuxUrban Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed with the size of the room. Been to New York many times and not had such a big room. Really comfy bed, great facilities like rainfall shower and tv. Really quiet even though our room was next to the lift. Would definitely stay here again. The WiFi was poor and often dropped out. Staff were friendly and helpful on arrival and check out. Very close to Grand Central and a 15 minute walk to Times Square, great location Would highly recommend
Stayed 4 nights in Nov 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the room was clean and comfortable enough, you are definitely paying for the location, not even tea/coffee making facilities in the room for example.
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Gayl Margarette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and quiet. Great location. Very close to grand central. It was about 5 to 6 min walk away from grand central terminal.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the tuscany was fantastic.far enough away from the hustle and bustle to be peaceful but close enough to walk.right around the corner from grand central terminal.the rooms were lovely and huge with a view of the empire state from our window honestly could not find a fault.
Stayed 5 nights in Oct 2024

6/10 Okay

Gianfranco

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The rooms were surprisingly spacious for New York but not very clean. Also, towels were not replaced even when being placed on the floor and even when they were requested at the reception. The location was good, the subway station was within a short walk and we felt safe
Stayed 5 nights in Oct 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yoana

Stayed 4 nights in Oct 2024

10/10 Excellent

Diana, San Francisco

Travelled with family
Room was very spacious and bathroom beautifully remodeled with walk in shower. Comfortable sitting area, mini-fridge…and a beautiful view of the Chrysler Building. Lots of restaurants nearby and a short walk to Grand Central, Bryant Park and certainly walkable to Times Square…I did it with a cane. All in all very pleasantly surprised. Reasonably priced for such nice accommodations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to theater district and shopping
Stayed 1 night in Nov 2024

8/10 Good

Rosie

Travelled with family, Travelled with partner
Liked: Cleanliness
This property is in a great location to explore NYC
Stayed 4 nights in Oct 2024

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, spacious rooms
Stayed 2 nights in Oct 2024

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to undergo a full gut renovation. It is ancient, unkempt and the staff is unwelcoming. Lights don’t work, phones don’t work, the shower had gross things on the floor and towels are nonexistent. Do yourself a favor and stay somewhere else. Anywhere else!
Stayed 4 nights in Oct 2024

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just say no! This place is not worth any price. You can't even call the front desk to complain as the phones don't work, the lights don't work, the staff don't care and the place is essentially a teardown. The one redeeming quality is clean sheets and a comfortable bed. My shower had what looked like wet cement all around the drain, the engineer chipped some of it away and told me not to worry about it. When I asked if he could fix some of the lights he looked at me blankly and left. My international colleagues had a terrible time checking in at 12:30 AM and the clerk was horribly rude and unhelpful. Make sure to pass on this one.
Stayed 2 nights in Oct 2024

8/10 Good

Monta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

mathew

Liked: Cleanliness, property conditions & facilities
The frontvdesk staff were very help full.. housekeep staff seemed to be forgetful. Had tobask a few times for a second bath towel. They only gave us 1. Seems they might of been short on the inventory
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
We had a very spacious room which was great. Room does need a little TLC though but other than that was a good stay
Stayed 3 nights in Oct 2024

4/10 Poor

Sylvia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No towels,kleenex or water glasses.
There were no towels in the room and did not get any for about 24 hours. There was no kleenex nor any drinking glasses. Front desk did not seem concerned about our situation and this situation was similar to that of most guests in the hotel!! The room itself was nice but I would not stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfectly located so not in a busy area, extremely close to grand Central. Restaurants around the locals visited so really good and well priced. Only issue was the toilet makes alot of noise during the night for some reason but rest of room was fantastic.
Stayed 4 nights in Oct 2024

2/10 Terrible

Gemma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. There was no drinking facilities at the hotel. The room wasn’t cleaned every day. Thick layers of dust in the worktops. Half of the lights in the room didn’t work. Hotel refused to give any compensation. They wasn’t even able to find our booking
Stayed 6 nights in Sep 2024

8/10 Good

sara

Stayed 5 nights in Sep 2024

4/10 Poor

Raphael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The safe and the phone were not working. Every morning We had to call them for towels even though they knew we were a couple and they would bring enough for one person, not just the towels but also the body wash and shampoo. It was clean but for the price you would expect more from it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location!! Would absolutely stay here again!!
Stayed 3 nights in Oct 2024

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024