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The Juniper Hotel

3.0 star property

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Photo gallery for The Juniper Hotel

Fireplace
View from property
Panoramic Suite
Studio Suite
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1 Juniper Way, Banff, AB, T1L1E1
  • Banff National Park Information Centre
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Banff Legacy Trail
    ‪44 min drive‬
  • Banff, AB (YBA)
    ‪4 min drive‬

Room options

View all photos for Family Suite

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Family Suite

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View (Deluxe Valley King)

Deluxe Room, 1 King Bed, Mountain View (Deluxe Valley King)

Deluxe Room, 1 King Bed, Mountain View (Deluxe Valley King)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View (Deluxe Valley Room)

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Mountain View (Deluxe Valley Room)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cabin

Cabin

Cabin

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Standard Woodland with 2 Double Beds)

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds (Standard Woodland with 2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • Mountain view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed (Standard Woodland King)

Standard Room, 1 King Bed (Standard Woodland King)

Standard Room, 1 King Bed (Standard Woodland King)

  • Sleeps 3
  • 1 King Bed

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About this property

The Juniper Hotel

Art Deco hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a hot tub. WiFi in public areas is free. Other amenities include conference space, free use of bicycles, and concierge services. Housekeeping is available on request.
The Juniper Hotel offers 52 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Premium satellite television is provided.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Juniper Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Fenland Trail. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Juniper Bistro and Lounge, a bistro that serves local cuisine
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the restaurant and the location
  • 8 minutes by foot from Fenland Trail and a 4-minute drive from Vermilion Lakes
The Juniper Hotel offers its guests a hot tub and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at The Juniper Hotel.

Smoking is allowed in designated areas at this Art Deco Banff hotel.

Juniper Bistro and Lounge - This bistro specializes in local cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Juniper Bistro and Lounge

Things to do

  • Bike tour information
  • Bike parking
  • Free bike hire
  • A hot tub

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Business services

  • Conference space (3000 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 102754736RT0005

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Juniper Banff
Juniper Hotel
Juniper Hotel Banff
Juniper Lodge Banff
The Juniper Hotel Hotel
The Juniper Hotel Banff
The Juniper Hotel Hotel Banff

The Juniper Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 106 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan, St. Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.
Stayed 1 night in Sep 2024

6/10 Okay

Ashwin

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect! Right outside of Banff, but still a 4 minute drive to the heart of Banff. The hot tub has a beautiful view of the mountains during the day, and very peaceful at night! The room was nice and cozy, perfect after a day of snowboarding up in lake Louise. Definitely would recommend and come here again!
Stayed 2 nights in Nov 2024

8/10 Good

Rossella

Travelled with partner
the view is unique ,very good food
Stayed 1 night in Nov 2024

6/10 Okay

Roger Rene

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Kailie

Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The trip did not start well, we went to the dining room at 4:50 because we had a reservation at 5. The doors were open so we walked in. We were then rudely told that the dining room was not open and we needed to leave and come back in 10 minutes. We ended up having the very person who was rude as our waiter. I was not happy. The meal was good but the prices were high as we think this restaurant is trying to be a high class restaurant when the past history of this hotel is a rustic environment. We went to Terrazonos the next night which was amazing and cost less than the Juniper. We then went out the next day in the afternoon. We put the “please clean the room” sign on the door. We were gone for 3 hours. We came back and the room had not been cleaned. The same thing happened the next day. 3 hours gone in. The morning, clean the room sign on the door, came back to a dirty room. There was a housekeeping cart parked right beside our room door so we took a couple of towels. The one good thing is that the bed was amazingly comfortable. We were disappointed as we had stayed at this hotel when it was the Timberline and we loved it then.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at The Juniper numerous times and understand its early 50s history as the Timberline Hotel situated on much earlier traditional gathering lands on the sunny side of the valley, so it's not modern accommodation. But that is part of its charm. The in-house Bistro is a convenient and welcoming spot to enjoy the dramatic view of Mt. Rundle during breakfast and a pleasant spot to end the day lingering over dinner. On our latest visit we did miss the group seating area in front of the fire place, which has been repurposed for high-top tables for dining. On all our visits, the staff has been welcoming and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel away from downtown Banff. Amazing scenery! Great food and very accommodating staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, comfortable rooms and easily accessible.
Stayed 4 nights in Nov 2024

6/10 Okay

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecka

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is dated but clean, there are not many amenities and the additional $15 per day “amenities charge” for parking, wifi, hot tub use etc. was an unpleasant surprise. Will likely not be back but nice to stay at this iconic venue even once.
Stayed 2 nights in Nov 2024

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was fabulous, especially for yhr shoulder season price. Our only complaint/con is that the rooms have no sound proofing at all. We could hear kids running up and down the halls as if they were in our room. And could hear the people walking in the room above us as if they were stopping, jumping or marching. We would stay again but definitely only if we were guaranteed a 2nd floor room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrianna

Stayed 4 nights in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only here for one night so can't give much of a review from experiencing the hotel as a whole, but the room was lovely and clean. Amenities in the room are excellent and the bed was very comfortable. We would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Amenities
Beautiful views . Great service and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Bryson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay right across from downtown Banff with a great view from their bistro
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice location, but a little loud
Great location and nice room overlooking the town and mountains. The room however was loud all night long. Could hear the neighbours and the floors below pretty clearly.
Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024