Ona Garden Lago

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Dates

December 2024

January 2025

Seasonal outdoor pool, pool umbrellas, pool loungers

Full-sized fridge, microwave, oven, stovetop

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Breakfast available

Bar

Gym

Laundry

Pool

24/7 front desk

Explore the area

C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400

Hidropark
9 min walk
Panord Port D' Alcudia
2 min walk
Sa Pobla Station
13 min drive
Palma de Mallorca (PMI)
45 min drive

Room options

In-room safe, desk, iron/ironing board, cots/infant beds

Apartment, 3 Bedrooms (4p)

93 sq m
3 bedrooms
2 bathrooms
Sleeps 8
8 Twin Beds

Penthouse, 2 Bedrooms (2p)

90 sq m
2 bedrooms
1 bathroom
Sleeps 6
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2p)

71 sq m
2 bedrooms
1 bathroom
Sleeps 6
1 Double Bed and 2 Twin Beds

2 Bedrooms Apartment (2Ad+2Ch) With Balcony

Sleeps 4

2 Bedroom Apt 1/2 Pax

Sleeps 2

2 Bedroom Apartment With Balcony 3Ad+1Ch

Sleeps 4

2 Bedroom Apartment With Balcony 3Ad

Sleeps 3

2 Bedrooms Apartment (2Ad+1Ch) With Balcony

Sleeps 3

2 Bedroom Apartment (4Ad) With Balcony

Sleeps 4

Similar properties

Pool

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

3 Jan - 4 Jan

About this property

Aparthotel with free parking, near Alcúdia Beach

A restaurant, a fitness center, and a bar/lounge are available at this aparthotel. Self parking is free. Other amenities include a sauna, WiFi in public areas, and coffee/tea in a common area. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a coffee/tea maker and a dining table, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.

Ona Garden Lago offers 81 accommodations with DVD players and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Alcúdia aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Ona Garden Lago, you're just a quick walk from Hidropark. Free self parking, a restaurant, and a gym are available. This comfortable aparthotel has 81 apartments on 6 floors. Each apartment offers a kitchen and a furnished balcony/patio.

Each apartment offers a kitchen, a furnished balcony/patio, and a living room
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
WiFi for a fee
Take a swim in the seasonal outdoor pool
Amenities include a computer, laundry facilities, and an elevator
Onsite recreation includes a gym and a sauna
10 minutes by car from Playa de Muro and 11 minutes from Alcúdia Beach

Ona Garden Lago offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Ona Garden Lago. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcúdia aparthotel.

For a fee, guests can enjoy continental breakfast daily from 9 AM to 11 AM.

Ona Garden Lago has a restaurant on site.

Languages

Catalan, English, French, German, Spanish

Property amenities

Beach

Near the beach

Pool/Spa

Seasonal outdoor pool
Umbrellas
Sunloungers
Sauna

Internet

WiFi available (EUR 5.95 per day)

Parking and transport

Free self-parking on site

Family friendly

Cots (infant beds): EUR 7.0 per day
Children's pool

Kitchen

Fridge (full size)
Stovetop
Microwave
Oven
Coffee/tea maker
Cookware/dishes/utensils

Dining

Continental breakfast available for a fee daily 9 AM–11 AM: EUR 12 per person
1 restaurant
1 bar
Dining table
Coffee/tea in a common area

Bedrooms

Bed sheets provided

Bathrooms

Bath or shower
Free toiletries
Hairdryer
Towels provided
Shampoo

Living spaces

Living room
Library

Entertainment

Flat-screen TV with satellite service
Pool or billiards table
DVD player

Outdoor areas

Furnished balcony/patio
Terrace
Garden

Laundry

Laundry facilities

Work spaces

Computer station
Desk

Climate control

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Designated smoking areas

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
24-hour front desk

Things to do

Fitness centre
Waterskiing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher

General

81 rooms
6 floors

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before 9:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For more details, please contact the property using the information on the booking confirmation

A printed booking confirmation must be presented at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 13 to April 15:

Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for EUR 7.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 150 per accommodation, per stay
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately EUR 12 per person
Fee for in-room wireless internet: EUR 5.95 per day (rates may vary)
Fee for wireless internet in public areas: EUR 5.95 per day (rates may vary)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 7.0 per day
Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

The maximum number of cots/cribs in a room is 1.

Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Garden Lago Diamond Resorts Apartment Alcudia

Garden Lago Diamond Resorts Apartment

Garden Lago Diamond Resorts Alcudia

Garden Lago Diamond Resorts

Garden Lago Apartment Alcudia

Garden Lago Apartment

Garden Lago Alcudia

Garden Lago Hotel Port d`Alcudia

Garden Lago Majorca Spain

Ona Garden Lago Apartment Alcudia

Ona Garden Lago Apartment

Ona Garden Lago Alcudia

Garden Lago

Garden Lago by Diamond Resorts

Ona Garden Lago Alcúdia

Ona Garden Lago Aparthotel

Ona Garden Lago Aparthotel Alcúdia

Ona Garden Lago Reviews

8.6

Excellent

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Arnau Sola

Travelled with family

11 Sept 2024

Disliked: Cleanliness, amenities

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.

Stayed 4 nights in Sep 2024

10/10 Excellent

jayne

Travelled with family and small children

5 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Travelled with partner

25 Apr 2024

Liked: Cleanliness, amenities, property conditions & facilities

The staff were very helpful and accommodating. The apartments have everything you need.

Stayed 10 nights in Apr 2024

10/10 Excellent

Marek

13 Apr 2023

Liked: Amenities, property conditions & facilities

Stayed 6 nights in Apr 2023

2/10 Terrible

Kris

Travelled with family

7 Sept 2022

Thieving cleaner

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.

Stayed 7 nights in Aug 2022

8/10 Good

Neil

Travelled with family

23 Aug 2022

Liked: Room comfort

Stayed 8 nights in Aug 2022

8/10 Good

Stephen

6 Jul 2022

Liked: Cleanliness, room comfort

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was

Stayed 7 nights in Jun 2022

8/10 Good

Verified traveller

19 Nov 2021

Liked: Cleanliness, room comfort

Not bad off season

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.

Stayed 3 nights in Sep 2021

10/10 Excellent

Laura

Travelled with family

30 Sept 2021

Liked: Cleanliness, room comfort

Overall Good Accommodation

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.

Stayed 15 nights in Sep 2021

10/10 Excellent

Ian

Travelled with partner

21 Sept 2021

Liked: Cleanliness, amenities, property conditions & facilities

As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful

Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family

6 Aug 2021

Liked: Cleanliness, amenities, property conditions & facilities

The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything

Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family

2 Jul 2021

Liked: Cleanliness, room comfort

Pleasant stay

The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family

11 Oct 2019

Liked: Cleanliness, property conditions & facilities

Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning

Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

10 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner

2 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony

Stayed 15 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner

17 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

on the outskirts of town but still only 10 min walk to centre

Stayed 7 nights in Sep 2019

8/10 Good

Matt E.

1 Sept 2019

Liked: Cleanliness

Lovely place to stay

Situated in a quiet part of the resort well away from the hustle and bustle. Only 10min walk to beach. Interesting pool, nice bar / restaurant, friendly staff and spacious rooms that are well equipped. All the rooms face the lake, there is a supermarket close by. There isa council bin depot and fire station behind the hotel but neither caused any noise or smell or disruption to our holiday. Plenty of on street parking around the hotel if you need it.

Stayed 13 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

1 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

In fact it is an okay “ appartment” hotel with good price per value. Appertment was big enough for a family with two teenagers. Well equiped kitchen , washing machine, etc. Breakfast (we ordered) was good and the person who served us was friendly. What was not really good: distance from the beatch is far to walk there (3-4 km) This is among the last buildings. Sorrounding is not nice, but not annoying. All in all we enjoyed the stay we went to the beach by car.

Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

22 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a lovely apartment hotel with a great pool and a Restuarant. It overlooked the pool, the hills and was next to a man made lake with a wake-board business. It had good wifi and air conditioning. I booked an apartment for 4 people. It had 2 bedrooms bathroom and a large sitting dining area with an alcove kitchen and a balcony. The weather was beautiful with a breez. The beach was a 20min walk away.

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

22 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really family friendly, quiet, staff very helpful, accommodation spacious, pool area lovely. Would definitely recommend for those wanting a quieter and relaxing break. Lovely setting overlooking a lake, hotel restaurant was good. Only about 15-20 minutes walk to the beach and more lively areas of Alcúdia.

Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

21 Aug 2019

Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

16 Aug 2019

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

15 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff. No negatives as everything from start to finish was excellent

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

11 Aug 2019

Liked: Cleanliness

Fantastic spacious apartments. Excellent WiFi and air con. Great pool and generally good service. Cons: night check in guy could have been more helpful to say the least.

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family

31 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall good value and would return. Friendly staff, spacious accommodation, pool area good, supermarket very nearby and beach in 20 mins walking distance. Lake by the hotel was nice for a stroll and watching the wakeboarding.

Stayed 7 nights in Jul 2019