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Charltons Banff

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Legacy Trail
    13 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Banff Rocky Mountain Resort

Pool
Hot tub
Pet-friendly
Parking included
4.0 out of 5, Very good, (1982)
The price is €98
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Banff Rocky Mountain Resort

About this property

Charltons Banff

Banff hotel in Uptown District with an indoor pool and a spa tub
Along with an indoor pool, this smoke-free hotel has a spa tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, plus an indoor pool and a spa tub.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a terrace, and a lobby fireplace
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Upper Hot Springs and 10 minutes from Banff Gondola
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests an indoor pool, a spa tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Things to do

  • Free bike hire
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Royal Canadian Lodge 459 Banff Ave
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1006 reviews" "
Rating 8 - Good. 353 out of 1006 reviews" "
Rating 6 - Okay. 133 out of 1006 reviews" "
Rating 4 - Poor. 72 out of 1006 reviews" "
Rating 2 - Terrible. 38 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and excellent staff
Stayed 8 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are incredible friendly and helpful. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jasvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The renovated room we stayed in was great. But the elevator was being serviced and out of order for most of our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sunny

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall the staff were friendly, good convenient location and easy walk to shop/restaurants. The downside was the people in other rooms were loud and could easily hear them through the walls.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

dinah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy and linens were soft and clean. Nice that there was a big tub and stand up shower in the bathroom. Great to have a pool, hot tub and steam room to relax in during the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

hongwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Meredith Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property and that we could walk into town and to the bus! Our room was clean and spacious. The air was cold and a little noisy, however we actually didn’t mind the white noise!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kongkaew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The room smelt like someone had smoked in it, but other than that it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, dirty, smelled musty, soap provided had mold growing on it. No space for any luggage. Location was decent to downtown but dark dingy room, tiny lobby, and overall desperate need of renovation. Smokers allowed to smoke anywhere on property making the already limited outdoor space undesirable even though they say smoke free property. Not worth money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent!! Very spacious. I enjoyed the view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandan

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was easy, the staff are helpful and knowledgable, spacious and nice clean room, great shower water pressure and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location, quaint, our room was older style decore but overall i have no complaints. The guy at the front desk was awesome 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ann-Marie

Travelled with family
Excellent location, easy walk to restaurants. Our room was clean and comfortable, a bit small. The pool and hot tub were nice. The hotel is a bit tired but perfectly adequate if you’re planning in being out all day.
Stayed 3 nights in Aug 2024

8/10 Good

Chel

Stayed 3 nights in Aug 2024

4/10 Poor

SUSAN, ANAHEIM

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
With a $400/night, the rooms needs to be at list clean and new. The carpet looks like it's 50 years old. Need to be totally renovated. I was sneezing everytime I was in the room. Not worth it. We were all upset and disgusted with the room. Would not recommend to anyone.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Wet carpet and sockets didn’t all work.
Had to move rooms after 24 hours due to a very wet carpet that made you slip when walking in the kitchen area. This also made the room smell damp. The new room had a double bed with one side up against a wall so made getting in and out difficult and had no side table to put phone and belongings on. It was a same as the first room was good but had a wet carpet. Not all the sockets for phone chargers worked in the second room and as a family of four with lots of electronics to charge- this was slightly frustrating. Positives: they did move us to a new room when we informed them of wet carpet. Good pool for the kids to play in. Plenty of parking. Good value overall. About 15 min walk from main Banff.
Stayed 4 nights in Aug 2024