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Moxy Banff

3.5 star property

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Property amenity
Exterior
Room, 1 King Bed, Balcony
Outdoor pool
Room, 1 King Bed, Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
555 Banff Ave, Banff, AB, T1L 1B5
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Banff Centre for Arts and Creativity
    ‪19 min walk‬

Room options

Room, 2 Queen Beds, Balcony, Corner

  • Sleeps 4
  • 2 Queen Beds

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Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

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Suite | Living area

Suite

  • Sleeps 6
  • 1 King Bed OR 4 Twin Beds

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Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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Suite

Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Moxy Banff

Art Deco hotel with a fitness center and a sauna
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Moxy Banff offers 109 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Moxy Banff, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, meeting rooms, and a car charging station
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Pets welcome for a fee
As a guest of Moxy Banff, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Moxy Banff also features ski storage, a garden, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Moxy Banff was completed in April 2024.

This Art Deco Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Moxy Banff has a restaurant on site.

Languages

English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (CAD 19 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Covered self parking fee: CAD 19 per day
  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Banff Voyager
Banff Voyager Inn
Voyager Banff
Voyager Inn Banff
Banff Voyager Hotel Banff
Voyager Inn
Moxy Banff Hotel
Moxy Banff Banff
Banff Voyager Inn
Moxy Banff Hotel Banff

Moxy Banff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 6 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and the staff was efficient!
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan M

Stayed 4 nights in Nov 2024

10/10 Excellent

Hayley

Stayed 1 night in Nov 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family!! We had three rooms. Child and pet friendly place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!! I’ll stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

such a lovely property! will be back for sure
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place to stay with family. The staff was fun and helpful, and the vibe was great. The pool was also fantastic. The food was wonderful, and the rooms were family-friendly. We will be staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and amazing, the only downside is that theres no microwave and the coffee machine is located near the sink beside the toilet so that kinda looked awkward, but otherwise staff are great! Their bite-size meals tastes great too
Stayed 1 night in Oct 2024

10/10 Excellent

Nhuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel ! Clean , smell good, the vibe is great ! Good for family as well , amazing hot pool ( 10am-11pm ) great opening hours ! Bring your slippers if you want to use the pool ! The bar close at 11pm , there is 24/7 food service. The lounge is spacious, comfy and cute interior! Location is in downtown of Banff, you can walk to a bus stop near by, take 2 mins to be in town ( you can walk to town if you want ) - they have printer you can use ( ask front desk ) - the tokens given at check in can be use for reg drinks ( coke, pepsi) - they have tap water / sparkling to refills your water bottles ( ask the bar for hot water ) - a little snack bar $$ ( chocolates, candy and noodles) - laundry room to use ( around $3 ) - they have towels at the pool - two ground inside and one under ground parking ( use your hotel key to enter) although if you find a spot on cougar street, you can park there. - no toothbrush in the room - bring your own, everything else they have . - king bed is amazing for two people , can fit 3 . theres also extra blankets under the bed. - view can be the street or pool , i like the pool view just so i can see if it’s busy or not !! I will definitely come back again in the future , i highly recommended !! … and the staffs is very nice !
Stayed 3 nights in Nov 2024

8/10 Good

Kristen

Travelled with partner
Liked: Staff & service, amenities
We had overall a really great stay. The first night the lobby was quite dirty with dirty dishes and spilled drinks in most of the seating areas. We found a clean-ish place to sit but for the hour we were sitting there no one came to clean things up. There was only one other couple there and there were a few people working at the bar. Things were much better the next day and night and we really enjoyed hanging out in the lobby. The property is really well done and the vibe is great. Overall a decent stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Was tge best hotel for a mini vacation.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice & modern. Don’t forget to ask for the free bus pass due to long walk to downtown. Overall great experience Restaurant is very limited on food choices and not worth the cost as downtown has better selection and prices are comparable.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Just okay…there is better value for money at other places in Banff. Temperature control in room was impossible, loud dogs, loud people, microwave in room would have been helpful. Beds pretty uncomfortable.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, loved the retro vibe! We really liked the selection of drinks at the bar and the little restaurant. We didn’t like that the hot tub didn’t have jets. Other than that it was a very pleasant experience for the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Britani

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Such a cute, funky design. Clean and modern rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cloistered pool area is excellent. Ask for a pool level walkout room.
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Stayed 2 nights in Sep 2024