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Banff Ptarmigan Inn

3.0 star property

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Bicycling
Snow and ski sports
Superior Room, 2 Queen Beds, Balcony
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, free self parking, and a free area shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and 2 hot tubs
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 969 out of 1716 reviews
Rating 8 - Good. 485 out of 1716 reviews
Rating 6 - Okay. 174 out of 1716 reviews
Rating 4 - Poor. 57 out of 1716 reviews
Rating 2 - Terrible. 31 out of 1716 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Christmas stay.
Stayed 2 nights in Dec 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before and would stay there again. The room was lovely, great undercover parking, easy to get to town great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

jongsook

Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Fernanda Dehesa

Travelled with family
Everything its good
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylvia, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have herbal tea options. Bed and pillows are comfortable. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Meagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a couple nights stay in Banff. Loved the convenience of parking and also the shuttles to nearby ski hills. The only things worth mentioning were that the hot tub jets didn’t work overly well and on our second night there was a staff party that went until 11 in the main lobby/restaurant and because of the positioning of our room, it was EXTREMELY loud. Technically quiet hours aren’t until 11 and as a young person, it wasn’t a huge issue, however there was no way anyone in that area could have slept until the party was done. They did promptly leave at 11 but it was a bit excessive. All that said, I would absolutely stay here again. Loved the property as a whole!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place we always stay here hotel is close to everything. Rooms are good underground parking and staff is friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Rodney

Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ewald

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice. It is starting to show a bit of age inside. The room was really nice and clean. The fireplace was a terrific bonus. Walking distance to all the shops and restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in town.
Stayed 6 nights in Oct 2024

2/10 Terrible

diana

Stayed 1 night in Nov 2024

8/10 Good

Tenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying here and I will return again. I was able to check in early and got upgraded to a better room. The staff are always friendly and helpful. Thank you for another great stay.
Stayed 4 nights in Dec 2024

8/10 Good

cindy

Travelled with group
Liked: Staff & service
Excellent proximity to Banff Avenue. Good value at Christmas time.
Stayed 1 night in Dec 2024

8/10 Good

Patricija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Patt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel's surroundings are relatively safe. Banff lacks restaurants and has a good tourism industry.
Stayed 3 nights in Nov 2024

8/10 Good

Steve

Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, lovely meals and free bus to Lake Louise right outside each morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024