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Banff Ptarmigan Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Superior Room, 2 Queen Beds, Balcony
Meeting facility
Bicycling
Snow and ski sports

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • The Meatball Pizza & Pasta
    1 min walk
  • Banff Station
    7 min walk
  • Banff, AB (YBA)
    9 min drive

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Banff hotel in Downtown District with 2 spa tubs and area shuttle service
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, free self parking, and a free area shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and 2 spa tubs
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 6 minutes by car from Upper Hot Springs and 6 minutes from Banff Gondola
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Ptarmigan Inn offers its guests 2 spa tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 kilometres
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1700 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Shared microwave
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 951 out of 1694 reviews" "
Rating 8 - Good. 484 out of 1694 reviews" "
Rating 6 - Okay. 173 out of 1694 reviews" "
Rating 4 - Poor. 55 out of 1694 reviews" "
Rating 2 - Terrible. 31 out of 1694 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lionel, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay. Staff very friendly and helpful. Location was perfect
Stayed 2 nights in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Excellent location. Central in Banff. Good room. Very good price. Excellent food
Stayed 3 nights in Sep 2024

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and the room was very comfortable. Our only issue was that our room looked out onto an interior room that used be a courtyard and chairs were set up as if a meeting or presentation was planned. As such we had no view to the outside which is odd. I would stay there again but would make sure we at least had a window to the outdoors.
Stayed 2 nights in Sep 2024

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities, room comfort
Expensive, dark and disappointing.
Very disappointed in our room. So dark and dated. Tiny bathroom. Expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Great front desk staff
Stayed 1 night in Sep 2024

6/10 Okay

Tamzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location. Looks lovely. Nice big room with balcony. Cons: parking is sketchy as the ceiling is low. Beds/room also weren’t made up between nights. Restaurant not good. Options were only okay and food not the best.
Stayed 2 nights in Sep 2024

6/10 Okay

Ioana

Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to buses.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leo

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property well situated in downtown in walking distance to most activities. Staff friendly and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Quiet place and good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Great location. I was able to borrow bear spray for hiking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cam Tu

Stayed 3 nights in Aug 2024

10/10 Excellent

Demikia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my daughter’s birthday and it was absolutely amazing. I parked my car in the underground parking and didn’t have to use gas the whole time as we were able to use the free bus pass provided to us. The restaurant service and food and pricing was amazing! Will definitely be back.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Sep 2024

8/10 Good

Iris, THORNHILL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JANICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a good position for easy walking into Banff. Room was large, spacious and clean. Check in was quick and they let us have our room early. Parking under the hotel, for free, was super easy and you could go straight up to your floor on the lift. Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Xinrong

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely lodge style Inn in Banff.
Stayed 3 nights in Sep 2024

8/10 Good

JAE YOUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with bus stop across the street.
Stayed 2 nights in Aug 2024

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the front was outstanding, a potentially costly error was resolved with ease thanks to the staff at the desk as well as management. Much appreciation, and we will be back in the near future
Stayed 1 night in Aug 2024