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Sand & Sandals Desaru Beach Resort & Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Front of property – evening/night
View from room
2 bars/lounges, beach bar
Outdoor treatment area, sauna, body treatments, body scrubs, facials
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • On private beach
  • Housekeeping

Explore the area

Map
Bandar Penawar, Bandar Penawar, Johor, 81930
  • Desaru Beach
    7 min walk
  • Tidal Wave Beach
    4 min drive
  • Desaru Coast Adventure Waterpark
    5 min drive
  • Singapore (SIN-Changi)
    104 min drive

Room options

View all photos for Sunny Deluxe, Seaview

Sunny Deluxe, Seaview

Sunny Deluxe, Seaview

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Couple Suite

Couple Suite

Couple Suite

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Room with Private Garden

Premium Deluxe Room with Private Garden

Premium Deluxe Room with Private Garden

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Pool View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Pool View

Minibar, in-room safe, desk, iron/ironing board

Family Suite, Pool View

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Romantic Deluxe with Private Pool

Romantic Deluxe with Private Pool

Romantic Deluxe with Private Pool

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Garden View

Family Suite, Garden View

Family Suite, Garden View

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Exterior

Four Points By Sheraton Desaru

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (148)
The price is €73
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Four Points By Sheraton Desaru

About this property

Sand & Sandals Desaru Beach Resort & Spa

Beachfront hotel with a full-service spa and bars
A full-service spa, a private beach, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Sand & Sandals Desaru Beach Resort & Spa offers 208 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sand & Sandals Desaru Beach Resort & Spa. During your stay, you're just a quick walk from Desaru Beach. Features include free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Sand & Sandals
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to massages, reflexology, or body scrubs at Senses Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and a sauna
  • 7 minutes by foot from Desaru Beach and a 5-minute drive from Desaru Coast Adventure Waterpark
A private beach is featured. Sand & Sandals Desaru Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the luxury Sand & Sandals Desaru Beach Resort & Spa.

This 5-star Bandar Penawar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Sand & Sandals - This restaurant specializes in international cuisine and serves breakfast only.
Fortune Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Shiokaze Teppan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Beach - This bar serves light fare only. Open daily.
Safari - This bar serves light fare only. Open daily.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 45 per person
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sand & Sandals
  • Fortune Kitchen
  • Shiokaze Teppan
  • Beach
  • Safari

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Parasailing
  • Sauna
  • A hot tub
  • Waterskiing

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Private beachfront location

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 45 per person
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Sand & Sandals Desaru Beach Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 506 reviews" "
Rating 8 - Good. 215 out of 506 reviews" "
Rating 6 - Okay. 100 out of 506 reviews" "
Rating 4 - Poor. 48 out of 506 reviews" "
Rating 2 - Terrible. 29 out of 506 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Scot

Travelled with family
Liked: Cleanliness, property conditions & facilities
Big swimming pool. Nice beach. Poolside bar. Rooftop lounge. Nice big rooms. Private balcony with small bathtub.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasimah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kent Shen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's definitely a good stay! As this is our second time to the resort, we really enjoyed the bedroom especially with the poolview - and it comes with a nice big comfy bed and sofa bed. The check-in staff was awesome! They were so quick and I breeze through my check-in and the staff were really attentive and accommodating to my requests. An amazing thing happened, we were singing a birthday song at the balcony for my daughter, and when we ordered room service the next time, the hotel gifted us a complimentary brownie cake. It was such a lovely gesture and surprise for my girl. We were caught offguard by such a thoughtful gesture... Anyway, we would come back again, especially as the kids love the beach, pool and room with the bathtub. The only thing I would recommend is that the place does need a touch-up here and there (some paint peeling off, etc). Otherwise, an awesome stay. Thanks to all the staff and management.
Stayed 3 nights in Sep 2024

8/10 Good

NUR HIDAYAH

Travelled with family
Liked: Cleanliness
Weekend stay
The hotel stay was ok. Rooms are spacious with beautiful seaview. Minus points are the restaurants. The Chinese restaurant service was really bad. Maybe due to lack of staff. Food came about an hr late and the dimsum was not served hot. The western restaurant’s lights were too dim that we have to use our phone’s torch to read the menu. Most of the arcade games are out of service. Golf is a little pricey and the hotel should upkeep and maintain it well.
Stayed 2 nights in Aug 2024

8/10 Good

JOO TECK

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Zubeidaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

CM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. The facilities are well maintained. Staff is friendly and efficient. Breakfast spread is varied and good.Will definitely return to S&S in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wen Xin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, room is spacious and pool was great! Really enjoy the beach that is just right in front of you. The only thing I suggest for improvement will be the floor of the hotel room can be cleaner, feel like they sweep the floor but did not mop the floor. Overall we still enjoy our stay here!
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Jul 2024

6/10 Okay

Dzulkarnein Bin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Book a nite stay, check in was fast with a beautiful smile. The room was big and clean. Views good wif the beach in front. The bed, big and comfy to my liking. Beach was kinda private only to the resort, no swimming though the wave quite rough wif stones. Pool was big wif kid slides. The downs: there was no face towels for the rating of this resort. The pillows were both hard, should provided either one soft and one hard. Did not have a good sleep as a result. Breakfast was boring, enough say.
Stayed 1 night in Jul 2024

8/10 Good

GUAN HENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to chill
Stayed 2 nights in Jun 2024

8/10 Good

Loong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jasmon Wan Ting

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the worst and most ridiculous check-in experience i have experienced in my life. We reserved a bus to pick us up from the ferry terminal to the resort weeks before our arrival but when we arrived, the bus was nowhere to be found. After contacting the hotel multiple times, a small bus arrived about an hour late from our agreed upon timing. When the bus finally came however, other hotel guests that did not their reserve their seats beforehand and rushed up the bus that arrived. The resort bus driver did not bother verifying who actually has made a reservation for the private bus and just left with whoever managed to squeezed onto the bus. At that point, around 10 guests with families and children (including us) that has email proof that we have booked the buses were not able to get on the bus. The bus driver just shrugged and left the ferry terminal, leaving us stranded there again even though we have called the resort multiple times and waited an hour for the bus to arrive. We had to try calling our own taxi there and luckily we got one in less than half an hour later All of the other resorts had their buses arrived on time so only the guests from this resort were left stranded in the ferry terminal for an extended amount of time, wasting time. No actual apologies or compensation were provided by the resort for this fiasco other than a cursory email apology. The resort itself is also rather run-down and wild monkeys will occasionally appear in the hallways.
Stayed 2 nights in Jun 2024

10/10 Excellent

Swapnil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a weekday so the place was almost empty which made the trip quite good, the hotel is well maintained and the beach access was the best part of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Kwong Han, Dunn Loring

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to beach, well maintained pool, friendly staff, Very fresh Malaysian breakfast (lots of variety).
Stayed 1 night in Jun 2024

8/10 Good

helen

Stayed 2 nights in Jul 2024

8/10 Good

Ripon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and housekeeping staff are supportive but welcome is not good.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gerard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have made hotels and resorts out of them. Sand & Sandals Desaru Resort & Spa breaks all records for mediocrity. When we arrived we wanted to take advantage of the pool bar to drink and eat something. It felt like we didn't exist and the bartender was vulgar in his words. The bar was super dirty, the blender for making juices was sitting on the counter in the heat without being cleaned, the whole bar was very dirty. When we asked for a snack we had to wait a very long time. This Resort operates with a minimum of staff. When staff work on one side, the other places are closed and vice versa. It was a long weekend and the Resort took advantage of it to charge high prices without providing the service that goes with the high price. The day before we had reserved the Resort's pseudo Japanese restaurant for four people for 8 p.m. When we arrived there was no room. We took the opportunity to order a bottle and have an aperitif while waiting. Rather than coming to pick us up on the terrace when the places were free, they put people back. After a while, we expressed our displeasure, they laughed in our faces. Finally, we had a late dinner and the quality of the meal was not up to par. As for the spa, there was only one person there to welcome you. The worst part, when this person gave you a massage, they wore gloves. Never seen. This Resort is a tourist factory. The objective of this Resort is profitability with little means to offer customers. This place is absolutely not recommen
Stayed 2 nights in Jun 2024

6/10 Okay

Thandar

Travelled with family
Disliked: Cleanliness
The place is quite old and quiet, a pillow case has stain on it. There is a certain smell in the room when came in. Family suite is quite spacious. Foods are good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi in my room was not stable, hope it can be improved
Stayed 2 nights in Jun 2024

4/10 Poor

Anizio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, no wifi, looks like a place people goes for breakfast. Do not see happiness in this hotel
Stayed 3 nights in Jun 2024

8/10 Good

Yap Jun Wei

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Poon Keong

Travelled with family
Liked: Property conditions & facilities
Bad internet connection
The internet or wifi is the worst that I have ever encounter with the hotel world wide as tmost of the time my mobile and computer cannot conect to their wifi system and even if connected, the network is very slow speed. The room are not fully clean when we check-in as can see some tissue behind the sink and shower area
Stayed 1 night in Jun 2024

8/10 Good

Sia

Stayed 1 night in May 2024

8/10 Good

Sathish Kumar

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice ambience and amenities. We really enjoyed the stay and the facilities. Dining options are also excellent and would like to continue to visit in future
Stayed 5 nights in Jun 2024