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Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

Room, 2 Queen Beds
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Suite, 1 King Bed with Sofa bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
4892 W Highway 290, Sunset Valley, TX, 78735
  • Burger Stadium
    16 min walk
  • South Congress Avenue
    5 min drive
  • Barton Square Mall
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    14 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

Hotel in Sunset Valley with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel offers 99 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel. During your stay, you'll be within walking distance of Burger Stadium. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from South Congress Avenue and 9 minutes from Sixth Street
Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and 2 meeting rooms. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel. Self parking is free.

This Sunset Valley hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in February and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Hotel Sunset
Holiday Inn Express Hotel Sunset Valley
Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Hotel Austin
Holiday Inn Express Austin
Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Suites Austin SW Sunset Valley an IHG Hotel

Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1037 reviews" "
Rating 8 - Good. 314 out of 1037 reviews" "
Rating 6 - Okay. 116 out of 1037 reviews" "
Rating 4 - Poor. 61 out of 1037 reviews" "
Rating 2 - Terrible. 45 out of 1037 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, felt like a safe location, and the rooms were very clean and modern. Nearby most of Austin’s top destinations without being in the busy city
Stayed 2 nights in Aug 2024

8/10 Good

Beau

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Assistant General Manager Getu is extremely customer focused and exactly the guy you want at the front desk! His friendly demeanor and willingness to help with my accommodations made my stay very enjoyable. The breakfast buffet is lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast. Clean and confortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The room was big and clean, everything worked but the breakfast was lackluster. Some of it was good, the dry cereals and toasted bread, but the hot foods were blah and rubbery. The pancakes were spot on!
Stayed 2 nights in Aug 2024

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dank & Smells Like Mold
No one was at reception desk with a sign saying sorry be right back. Guy finally came & checked me in. Forgot to give me back DL & credit card which I didn’t realize until I was in room so I had to go back down & retrieve. Room has obviously been remodeled nicely but AC Swamp cooler smells dank & moldy.
Stayed 1 night in Aug 2024

6/10 Okay

Diane, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently stay at HI Express hotels and were pleased to see one so close to our son's house in Austin, Texas. We booked two nights, July 22-24. The basics were good: the room was clean and quiet. There was some room for improvement: the towels were a bit cheap and scratchy, the Dove soaps were too highly perfumed and the plastic cutlery at breakfast was so small and flimsy they were virtually worthless. But unless you are arriving by Uber/Lyft, I recommend you book a different hotel. On the night of July 22, two cars were broken into in the hotel parking lot. Windows were smashed out, one car was stolen. I saw mention of a car break-in in an earlier Google review before we booked, but felt that the hotel must have taken action to prevent it from happening again. They put up signs stating that they are not responsible for any damage to your car. Or, park at your own risk. We decided not to take any chances and left that day, forfeiting our second night. Holiday Inn, are you listening? This problem is damaging your reputation and will cost you business. Get a security patrol and security cameras.
Stayed 2 nights in Jul 2024

8/10 Good

Damon

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Dalton

Stayed 2 nights in Aug 2024

10/10 Excellent

Malyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, Nice frond desk and Workers
Stayed 1 night in Jul 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cars were broken into the night before we arrived. Glass in the parking lot. Pool was closed for resurfacing and repairs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to the people we were visiting. It was well maintained. My husband appreciated the full sized pillows!! We made a cross country trip and stayed in 8 different brand hotels. This hotel was our favorite! We plan to always look for Holiday Inn Express when we're traveling!
Stayed 6 nights in Jul 2024

8/10 Good

eleoveres

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

4/10 Poor

Mallory

Stayed 3 nights in Jun 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Amenities
Very enjoyable stay place is very nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Raheel, Rosenberg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean hotel. Room was good, bed was comfortable, parking was plenty.
Stayed 1 night in Jul 2024