The Sebel Quay West Auckland

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sebel Quay West Auckland

Front of property
Exterior
View from property
Apartment, 2 Bedrooms
Apartment, 1 Bedroom | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
8 Albert Street, Auckland, 1010
  • Queen Street Shopping District
    3 min walk
  • Princes Wharf
    3 min walk
  • Auckland Ferry Terminal
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

Apartment, 2 Bedrooms

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds

Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

The Sebel Quay West Auckland

Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk
A coffee shop/cafe, self parking, and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is available on request.
The Sebel Quay West Auckland offers 29 accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Auckland aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Sebel Quay West Auckland. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and dry cleaning service. This upscale aparthotel has 29 apartments on 32 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and laundry facilities
  • Just a 4-minute walk from Auckland Ferry Terminal and 3 minutes by foot from Queen Street Shopping District
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. The eco-certified The Sebel Quay West Auckland also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 4-star Auckland aparthotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Dining

  • 1 coffee shop/cafe

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 58.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Sitting area

Entertainment

  • LCD TV with digital service

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Surfing/body boarding nearby
  • Sailing nearby
  • Skydiving nearby
  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 29 rooms
  • 32 floors
  • Individually decorated
  • Individually furnished
  • At least 10% of profits reinvested in community and sustainability

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 58.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quay Suites
Quay Suites Hotel
Quay Suites Hotel Auckland West
Quay West Suites Auckland
Quay West Auckland
Quay West Hotel Auckland
Quay West Suites Auckland Hotel Auckland Central
Quay West Suites Auckland New Zealand
Sebel Quay West Auckland Hotel
Sebel Quay Hotel
Sebel Quay West Auckland
Sebel Quay
The Sebel Quay West Auckland New Zealand
Sebel Quay West Auckland Apartment
Sebel Quay Apartment
The Sebel Quay West Auckland
The Sebel Quay West Auckland Auckland
The Sebel Quay West Auckland Aparthotel
The Sebel Quay West Auckland Aparthotel Auckland

The Sebel Quay West Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 568 reviews" "
Rating 8 - Good. 198 out of 568 reviews" "
Rating 6 - Okay. 37 out of 568 reviews" "
Rating 4 - Poor. 6 out of 568 reviews" "
Rating 2 - Terrible. 9 out of 568 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
An OK stay - property needs a renovation
In need of a refurbishment, rooms and furniture are looking tired and stained. Not quite the “grand” property it once was. Location is still excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimmo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious property with a harbour view from the balcony. Finding the entry to parking was bit of a challenge but we did not really investigate it very well beforehand.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience, definitely happy to stay here again 😊
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a fabulous time here, we were upgraded with our room, which was special as we were celebrating our friends significant birthday. The service was great, staff were super friendly and our room was amazing, thank you 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Hamish

Travelled with family
Liked: Amenities
Great stay, room was bigger than we thought with a good size lounge.
Stayed 8 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great location and our apartment was spacious with great views. Perfect for a family weekend away.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, very close to city and water front
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanette

Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. Great views, the balcony was a surprise. Easy access to Queen Street shopping. Friendly staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Michelle

Travelled with family
Stayed 2 nights in Mar 2024

8/10 Good

Ezra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our first family trip, and we loved it, beautiful city and close by stores and restaurants..everything beautiful.
Stayed 5 nights in Feb 2024

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff & perfect location!!
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities
The only reason I gave a 3 rating for property condition is that they are in the middle of renovations & therefore it's a bit of a mess but it is was a great place to stay & we will definitely do so again. Also a shout-out to Up cafe in the Sebel it was wonderful 👍 would definitely recommend 👍
Stayed 7 nights in Feb 2024

8/10 Good

Davin

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom a bit tired. Needs a re-do
Stayed 1 night in Feb 2024

10/10 Excellent

Bevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a spacious apt, perfect for 3 adults and 2 children, and the kitchen was adequate. Really friendly and helpful staff. The hotel is being renovated - but that did not cause us any inconvenience at all
Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Jan 2024

8/10 Good

sumira

Travelled with family
Liked: Amenities
My family enjoyed our stay in the spacious unit. The views of the Pacific Ocean and Auckland port was great. I would have given 5 stars, however both bathrooms had tiles with mildew, the fabric dining chairs had stains and carpet looked weathered. For the nightly rate of the room, I expected better room conditions. The room was outdated. Aside from this, we enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl M

Liked: Cleanliness, room comfort
Great choice
This hotel was perfect for me. It has a great location and the accommodations were more than i needed - just the way i like it! I especially enjoyed the spacious balcony overlooking the harbor. The washer and dryer in my apartment was so convenient, too.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Kylee

Liked: Cleanliness, property conditions & facilities
It was great rooms were well set up and staff helpful
Stayed 1 night in Dec 2023

10/10 Excellent

patrick

Liked: Cleanliness, property conditions & facilities
Our stay at the sebel west quay was very good. Clean and comfortable and excellent service from the hotel staff.
Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disappointing for the price paid
Our room was nice and clean, but very tired and dated and could do with a spruce up. The shower pressure was terrible. The customer service was good.
Stayed 1 night in Oct 2023

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, amenities
The staff was super friendly and helpful. The apartment itself had an outdated interior and carpet was stained.
Stayed 3 nights in Jul 2023

6/10 Okay

Dawn

Liked: Cleanliness
Stayed 2 nights in Jul 2023