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JW Marriott Auckland

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Auckland

Reception
Lobby sitting area
Exterior
Serves lunch and dinner
Deluxe Room, 2 Double Beds, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
22 - 26 Albert Street, Auckland, 1001
  • Queen Street Shopping District
    3 min walk
  • Ichiban Yakatori Restaurant
    1 min walk
  • Auckland Britomart Station
    6 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Terrace)

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace (View)

Deluxe Room, 2 Double Beds, Terrace (View)

Deluxe Room, 2 Double Beds, Terrace (View)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View, Corner

Executive Suite, 1 Bedroom, City View, Corner | Lounge

Executive Suite, 1 Bedroom, City View, Corner

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

JW Marriott Auckland

Luxury Auckland hotel in Auckland Central Business District with a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is available on request.
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch LED televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Our customers tell us they can't get enough of JW Marriott Auckland's great location. During your stay, you're just a quick walk from Auckland Ferry Terminal. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from DFS Galleria Auckland and 3 minutes by foot from Queen Street Shopping District
As a guest of JW Marriott Auckland, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5952 square feet (553 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury JW Marriott Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Trivet - This restaurant serves breakfast, lunch, and dinner.
JW Lounge & Bar - This lobby lounge serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (NZD 60.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 48 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Trivet
  • JW Lounge & Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Children's dinnerware
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5952 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Hand-held shower head
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Digital channels
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 1 2024 to December 30 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Front desk
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 48 per person
  • Covered valet parking fee: NZD 60.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

JW Marriott Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 203 reviews" "
Rating 8 - Good. 47 out of 203 reviews" "
Rating 6 - Okay. 23 out of 203 reviews" "
Rating 4 - Poor. 11 out of 203 reviews" "
Rating 2 - Terrible. 4 out of 203 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naman

Travelled with family
Liked: Cleanliness, amenities
Excellent location, near all.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish, new refurbished, beds with 2 doubles, friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

jeminae

Travelled with group
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the JW Marriott in Auckland. I came for vacation and the staff made my stay very nice and very memorable. I really enjoyed the restaurant Trivett and I ate there every day. I especially enjoyed the buffet breakfast. Thank you so much for making my stay awesome.
Stayed 8 nights in Aug 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit worried due to the mixed reviews but had an awesome stay for my friends birthday 😊 Thanks JW Marriott team
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with a bit of humour and super efficient. Everyone made it easy.
Stayed 1 night in Aug 2024

6/10 Okay

Reece

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and traditional fitout, not modern at all. Spa was lukewarm.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyu Yeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing stay at JW Mariott Auckland. The staff, in particular, were extremely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice facilities, excellent experience.
Stayed 1 night in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Improved service since our last stay at the start of the year.
Stayed 2 nights in Jul 2024

10/10 Excellent

Athena

Stayed 1 night in Jul 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but wouldnt recommend the breakfast buffet
Stayed 1 night in Jul 2024

10/10 Excellent

george

Nice hotel
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great night at JW Marriott. Service not quite as sharp as our last visit but still 9/10. Due to a lot of road works and closed roads around the immediate area, it is very difficult to get to if you are driving there. This is out of the hotels control, but maybe they could send route instructions to customers when they make a booking.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hoda, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyn

Beautiful accommodation and service
Stayed 3 nights in Jul 2024

8/10 Good

Corey M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little older than expected.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rewi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hotel but in a very inconvenient spot. 24hr mini mart across the road is very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accessible in everything...
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonia

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful
Stayed 1 night in Jun 2024

6/10 Okay

Navneet

Liked: Cleanliness, staff & service
Average
Stayed 1 night in Jun 2024