InTown Suites Extended Stay Atlanta GA - Douglasville

2.5 star property

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December 2024
January 2025

Photo gallery for InTown Suites Extended Stay Atlanta GA - Douglasville

Premium Room, 1 Double Bed, Accessible | Private kitchen
Exterior
WiFi, bed sheets
Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed | Bathroom

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
5820 Plaza Parkway, Douglasville, GA, 30135
  • Douglas County Family Practice
    3 min drive
  • Arbor Place Mall
    5 min drive
  • Chapel Hills Golf Club
    7 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    41 min drive

Room options

Premium Room, 1 Queen Bed

  • Studio
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Double Bed, Accessible

  • Studio
  • Sleeps 2
  • 1 Double Bed

Traditional Room, 2 Double Beds

  • Studio
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Double Bed

  • Studio
  • Sleeps 3
  • 1 Double Bed

Traditional Room, 1 Double Bed, Accessible

  • Studio
  • Sleeps 2
  • 1 Double Bed

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About this property

InTown Suites Extended Stay Atlanta GA - Douglasville

Aparthotel in Douglasville with free parking
Laundry facilities, free self parking, and a vending machine are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. A dining area, WiFi, and free long-distance calls are among the other amenities available to guests. Weekly housekeeping is available.
InTown Suites Extended Stay Atlanta GA - Douglasville offers 133 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

At InTown Suites Extended Stay Atlanta GA - Douglasville, you'll find features like free self parking, plus laundry facilities. Built in 1996, this budget aparthotel has 133 apartments on 3 floors. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a dining area, and a flat-screen TV
  • Free self parking
  • WiFi for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 14.1 mi (22.7 km) from Six Flags Over Georgia and 23.1 mi (37.1 km) from Mercedes-Benz Stadium
As a guest of InTown Suites Extended Stay Atlanta GA - Douglasville, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Self parking is free.

This Douglasville aparthotel is smoke free.

Languages

English

Property amenities

Internet

  • Wi-Fi available, with a speed of 25+ Mbps (fee applies)

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Freezer

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Soap
  • Toilet paper

Living spaces

  • Dining room

Entertainment

  • 49-inch flat-screen TV with satellite service

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Phone
  • Free long-distance calls
  • Vending machine
  • Free local calls

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 133 rooms
  • 3 floors
  • 1 building
  • Built in 1996

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 2 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

InTown Suites Extended Stay Atlanta GA Douglasville
InTown Suites Extended Stay Atlanta GA - Douglasville Aparthotel

InTown Suites Extended Stay Atlanta GA - Douglasville Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 8 out of 19 reviews" "

4.6/10

Cleanliness

3.6/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abrisha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give this place 0 stars I definitely would. Roaches are so bad . The room was not cleaned before hand. Upon entry, I noticed dead roaches. No microwave. Don't do accommodate you with toilet paper or anything else you might need. & Lastly the customer service is horrible. The manager in training was very rude and went out of his way to give me a horrible room. Do NOT STAY HERE!!!!
Stayed 7 nights in Sep 2024

2/10 Terrible

Keon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never seen a hotel this dirty. People hanging out in the parking lot drinking and smoking dope all night. Management treat guest like prisoners. No security in place. Bed bugs and roaches everywhere. Used condoms on the floor. Not safe for children.
Stayed 7 nights in Sep 2024

2/10 Terrible

Darielle

Travelled with family
Disliked: Cleanliness, room comfort
Bug motel
This motel needs to be shut down and renovated. The place had a really bad bug problem. I wasn’t even able to stay my visit because I have an infant and was not comfortable with him there. Also they had no concern or cared why I was checking out early. All the lady had to say was he don’t do refunds.
Stayed 7 nights in Apr 2024

10/10 Excellent

Chique

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

2/10 Terrible

javier, Glennville

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No good
Stayed 7 nights in Sep 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, room comfort
Great extended stay
Stay was great. Staff professional and polite. Thanks guys and gals.
Stayed 7 nights in Apr 2023

4/10 Poor

Julie

Stayed 7 nights in Dec 2022

8/10 Good

Chandaa, Canton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like this property bc it's close to my job and convenient for me to move around when it comes to grocery shopping as well. The feont desk clerk was very nice, helping me with my stay too.
Stayed 7 nights in Apr 2022

2/10 Terrible

DeAngelo

Business traveller
Disliked: Cleanliness, room comfort
Bad poor conditions on room and has roachs
This hotel has roach and when I told them about they say would have some come spray the next day so I checked out early and couldn’t get anything back but my 50.00 deposited and the lady at the friends desk understood it was the upper management that said no refunds and I got that through any email no one would talk to at all please don’t stay here the treating you like immigrant just a bad place to stay
Stayed 10 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2021

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, room comfort
Disgusting- never again.
Roaches everywhere, no rest was had because people were in and out all hours of the night. Loud music, children knocking on doors at random times through the evening. Definitely do NOT recommend.
Stayed 11 nights in Mar 2021

4/10 Poor

Nicole

Disliked: Cleanliness, room comfort
Stayed 28 nights in Feb 2021

2/10 Terrible

Verified traveller

Stayed 7 nights in Mar 2021

2/10 Terrible

Kristine

Business traveller
Disliked: Cleanliness, room comfort
Looks and smells bad
Check in between 3 pm and 7 pm... arrived at 6 pm and was told they gave my room away...all other rooms were still dirty..and was scolded be receptionist on why I was so late.after driving over 6 hours. Was made to wait outside while my room was being cleaned...Room was nasty.. roaches in room.someone else's food still in room..had booked a non smoking room and was given one that smelled like a bar room..had to wash all my things when I got home..they smelled like cigarettes and I don't smoke..bed spread had burn holes in it..carpet and flooring old and nasty... nothing like room advertised on web site..I was told they only have 10 premium rooms and none of them were available. As a female traveling alone I did not feel safe..ended up only staying 3 of the 7 nights I had booked...could not breathe in the room even after spraying it with Lysol and Febreze..also tried a scented candle..
Stayed 7 nights in Mar 2021

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, room comfort
Customer service only upside. Hotel is terrible!
Let me start by saying the customer service was very good A++. However, they arent given much to work with. The rooms are a disaster. The 20+ year old carpets are stained, walls discolored with holes through, the kitchens are NOT furnished, and the bathrooms of the two rooms I was in during my week stay, were below par, first room the shower had only scalding hot or ice cold water, the second room I was moved into had barely any water pressure. Not to mention the smells, and bug sightings.
Stayed 7 nights in Feb 2021

4/10 Poor

Andrea

Business traveller
Disliked: Cleanliness, room comfort
Glad it's over
The room was filthy, the sheets were stained, the towels had pubic hair embedded in them and there were roaches. The room was supposed to have an equipped kitchen, however there was nothing in the kitchen. There were no updates But the water was hot, the tv was a nice size, and there was a full size fridge.
Stayed 21 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020

10/10 Excellent

Kia

Liked: Cleanliness, room comfort
Iwi
Great place!
Stayed 7 nights in Aug 2020

6/10 Okay

Hugo

Travelled with family
Disliked: Cleanliness, amenities
The premiums were too small and the smell of smoke was too much.
Stayed 9 nights in May 2022