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Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

Standard Room
Exterior
Outdoor pool
Room amenity
Concierge desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Arbor Place Mall
    4 min drive
  • WellStar Douglas Hospital
    4 min drive
  • Hunter Memorial Park
    4 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    38 min drive

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Room amenity

Suite

  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
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Breakfast included
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Parking included
4.5 out of 5, Wonderful, (1002)
The price is €102
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

Hotel in Douglasville with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel. During your stay, you're just a quick walk from West Pines Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 8 minutes by foot from West Pines Golf Club and a 4-minute drive from Arbor Place Mall
Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel. Self parking is free.

This Douglasville hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (625 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 31 and close September 16.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 820 reviews" "
Rating 8 - Good. 247 out of 820 reviews" "
Rating 6 - Okay. 30 out of 820 reviews" "
Rating 4 - Poor. 14 out of 820 reviews" "
Rating 2 - Terrible. 13 out of 820 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Seth

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plumbing issues and sleep disturbances
Check in process was very good, staff were all friendly and professional. The lobby and room were clean and comfortable. The room was a little warm but adjusted AC and it cooled down pretty fast. However, we quickly determined the toilet was not flushing properly and had to request repairs. They sent someone to our room promptly and it was resolved until the next morning when it again wouldn't flush. We requested and were given another room. This new room waspretty much just like the other, except the toilet worked correctly. We went out for the day and put the do not disturb sign on the door because we did not want or need anything. Came back 5 hours later to find our room had been serviced and the toilet would not stop running. We checked to see if it could be jiggled or adjusted and couldn't fix it, so as we left for dinner we requested repair and reported the room was serviced unexpectedly. When we returned the toilet was repaired. Around 8 pm we heard a crying infant arrive next door and could hear this over the volume of our tv. The baby finally went quiet just before 10 p.m. and then we were awakened with crying at 2:30 and 5:40 a.m. the walls between our room and the next were either paper thin or that little fellow has a megaphone... Overall a nice place but there is room for improvements and I don't expect to deal with these issues when I am paying almost $200 per night to stay somewhere.
Stayed 2 nights in Jul 2024

8/10 Good

Edwin S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Jana

Travelled with family
Liked: Staff & service
The staff was amazing and breakfast too. The room however was not good at all. AC was not functioning properly and room was filled with mold and mildew. Also, because of the not properly functioning AC, the rug was moist and so were the bed sheets. The mold in the room cause sever inflammation in my lungs where I needed to seek the medical attention for.
Stayed 3 nights in Jul 2024

8/10 Good

Wenona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Deona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Room and stay was great! Close to shopping and food. Checked out and my mom realized she left her wallet in the room. We returned and it was there with all of its contents. We were so lucky ti have found a place with such an honest, kind, and compassionate staff. We will stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Destiny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean with kind staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Natalyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Tracye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Large group staying there and some pot smoking and dice gambling going on in parking lot when we returned from a concert around 12:30 am
Stayed 1 night in Jul 2024

4/10 Poor

Linda

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Good breakfast
Stayed 1 night in Jul 2024

8/10 Good

curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of places where you can get something to eat in there was a Walmart very close. And the staff was very excellent and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Kareema

Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jon

Stayed 1 night in Jun 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay! It was a quiet area with many different dining options. The bed was comfortable also.
Stayed 1 night in Jun 2024

8/10 Good

Tanesha

Stayed 2 nights in May 2024