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Arc Hôtel sur Mer

3.0 star property

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Photo gallery for Arc Hôtel sur Mer

Beach/ocean view
Twin Room, Terrace, Sea View | Balcony
On the beach
Double Room, Terrace, Sea View
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Hot tub
  • Room service
  • Laundry

Explore the area

Map
89, Boulevard de la Plage, Arcachon, Gironde, 33120
  • Arcachon Bay
    ‪6 min walk‬
  • Arcachon Beach
    ‪9 min walk‬
  • Plage Thiers
    ‪10 min walk‬
  • Arcachon (XAC-La Teste de Buch)
    ‪19 min drive‬

Room options

View all photos for Double Room, Terrace, Garden View

Double Room, Terrace, Garden View

Double Room, Terrace, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Terrace, Garden View

Triple Room, Terrace, Garden View

Triple Room, Terrace, Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Terrace, Sea View

Twin Room, Terrace, Sea View

Twin Room, Terrace, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Terrace, Sea View

Triple Room, Terrace, Sea View

Triple Room, Terrace, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Terrace, Sea View

Double Room, Terrace, Sea View

Double Room, Terrace, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Terrace, Garden View

Twin Room, Terrace, Garden View

Twin Room, Terrace, Garden View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Arc Hôtel sur Mer

On beach with seasonal outdoor pool, near Arcachon Beach
Spend the day relaxing on the beach or pampering yourself at Arc Hôtel sur Mer's full-service spa.
Arc Hôtel sur Mer offers 30 accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 100-cm flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Arc Hôtel sur Mer, you're just a quick walk from Arcachon Bay. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Arcachon Bay and Arcachon Beach
Arc Hôtel sur Mer offers its guests a full-service spa, a hot tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a terrace are also featured at Arc Hôtel sur Mer. Self parking is free.

This 3-star Arcachon hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 for adults and EUR 7 for children
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 100-cm flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between January 3 and February 3.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Facilities fee: EUR 12 per person, per day and includes use of: hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arc Hôtel sur Mer
Arc Hôtel sur Mer Arcachon
Arc sur Mer
Arc sur Mer Arcachon
Arc Hôtel sur Mer Hotel
Arc Hôtel sur Mer Arcachon
Arc Hôtel sur Mer Hotel Arcachon

Arc Hôtel sur Mer Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 243 reviews
Rating 8 - Good. 102 out of 243 reviews
Rating 6 - Okay. 42 out of 243 reviews
Rating 4 - Poor. 14 out of 243 reviews
Rating 2 - Terrible. 9 out of 243 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrizia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property right on the beach. Good breakfast and easy to walk anywhere for lunch or dinner with the boardwalk right outside the pool area. Can’t beat it. Would stay here again on our next visit to Arcachon
Stayed 2 nights in Aug 2024

10/10 Excellent

Kairit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome beach-front hotel, friendly staff, pretty, clean rooms, great value for money. Well fit for couples and families alike!
Stayed 1 night in Jul 2024

10/10 Excellent

Anita, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea access and view. Hotel dinner options not good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service at reception
Our room was not ready at the 3pm checkin time, and we were not given any reason.. the older woman at tge reception just said no when I asked if I could check in, I asked if she could tell me how long the wait might be so I could decide to go out. She said 15min , I sat in reception where she could see me, I waited 25min and asked again and another woman said yes I can check in now.. all the while letting me sit there. I am fine waiting, I know delays happen, but to not apologize or give an explanation was bad service.
Stayed 1 night in Jul 2024

8/10 Good

Leigh-Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location and right on the beach. Within walking distance to the centre for restaurants and activities. The pool and pool area are spotless and a great place to relax off the beach. Our room overlooked the pool and beach and our balcony was a great place for sundowners watching the sunset. The staff are very helpful and friendly. We had a wonderful stay for 5 nights in May.
Stayed 5 nights in May 2024

10/10 Excellent

Bev

Stayed 3 nights in May 2024

8/10 Good

Conor

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

William

Stayed 1 night in Aug 2023

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

PIERRE

Stayed 1 night in Jun 2023

10/10 Excellent

Maike, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located by the beach, nice pool!
Stayed 1 night in Apr 2023

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel on the beach. Very friendly staff.
Stayed 1 night in Aug 2021

8/10 Good

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Pix better than reality, old fashion look and feel. Great outdoor swimming pool but cold water! Nice Jacuzzi (10€/pers extra) but so much chlore than our eyes were crying due to the chemical burning.... when mentioned to staff, no reaction All in all, OK for 1 night stay with modest expectation.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read previous reviews about this hotel and the only negative I would agree with is some aspects of our room were "dated". But, with that anticipated, I was overall delighted with our stay. We booked a room with a sea view and there was no question that it had one. Value for money this hotel is right up there. The staff are very friendly, the breakfast was excellent and our room was clean. Okay, so the toilet seat didn't match the toilet and was a bit loose, the mirror fronted cabinet over the basin was too low for me to see me face in when shaving, but they has a side mirror too, so these little points were too insignificant to make this anything other than an enjoyable stay at a very pleasant hotel set in a great position with great views and a 15min stroll into town.
Stayed 3 nights in Sep 2019

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Arcachon
Its in a great location right on the beach, and Arcachon is a lovely town with a great choice of restaurants
Stayed 4 nights in Sep 2019

4/10 Poor

MICHAEL

Disliked: Property conditions & facilities, room comfort
Disappointing in Arcachon
Needs another make over
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weather was a bit grim which meant we couldn’t enjoy the pool. Directions to restaurants from the reception was wrong - they marked the hotel in the wrong place on the map!
Stayed 1 night in Aug 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Fantastic location lovely hotel bu a little tatty
the hotel is in a fantastic location backing onto the beach with half of the rooms having an amazing sea view which is out of this world. You can see the sun set and rise from the rooms in the hotel. Only a short walk from the center of town where all of the bars and restaurants can be found. The hotel staff are friendly and the hotel is very clean in general. The only downside is that the hotel is a little dated and looks untidy from the rear. The hotel is in need of some TLC.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel in an excellent position. A bit of a walk to either the centre or the port but peaceful
Stayed 3 nights in Jun 2019

4/10 Poor

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The good and bad
We booked the Arc Hotel as an overnight stop on our way to the South of France. On check-in the receptionist confirmed that our stay was pre-paid. She was very helpful and provided a map of the local area. The hotel is in a great location with direct access to the beach, our room was spacious and overlooked the garden. We spent an enjoyable afternoon in Arcachon and in the evening found a delightful restaurant close to the hotel which served very good food. On our return to the hotel we found that while there was a bar it was not staffed. When asked the receptionist brought drinks to our room. However, in the morning, on check-out, the morning receptionist demanded full payment, not only for local taxes and our drinks, but also for the room charge. Even when we showed her Hotels.com booking confirmation, which clearly confirmed our pre-payment, she was insistent that full payment must be paid. Unhappily we presented our credit card, which for some unknown reason was refused. We therefore paid in cash. We contacted Hotels.com immediately on arrival at our destination. At the time of writing this review our dispute over double payment with the Arc Hotel and Hotels.com has still not been resolved. This has not been a happy experience.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This place has the best location on the beach and close to all restaurants and shopping. You have your own pool outside which is protected by the wind by glass so you can still take in the view. Overall this place is great value!
Stayed 2 nights in Jun 2019